They were rude, the door to the room would close when we mentioned it they talk down on us for causing a problem for them, there was a hole in the wall and the pictures on hotels.com do not match at all

They were rude, the door to the room would close when we mentioned it they talk down on us for causing a problem for them, there was a hole in the wall and the pictures on hotels.com do not match at all

As expected

As expected

It was nice experience

It was nice experience

WiFi don’t work doors are old staff is cranky showers are old ac is old blows dusty air phone to call the lobby dosent even work don’t let the 4 star fool you it’s really like a two star they paid for their stars don’t stay here you will regret it

WiFi don’t work doors are old staff is cranky showers are old ac is old blows dusty air phone to call the lobby dosent even work don’t let the 4 star fool you it’s really like a two star they paid for their stars don’t stay here you will regret it

I arrived at the hotel following a night flight. I was told that I couldn’t go to my room until 12 noon. My room was not ready until 2 pm, the reception staff are rude, and pay no attention to the guests. The hotel itself is in a good location and the rooms and cleanliness are alright for what you pay. The carpet in the rooms were very old and dated. The breakfast was adequate. The reception staff are a downfall for this hotel, as they have no customer service skills and are plain rude.

I arrived at the hotel following a night flight. I was told that I couldn’t go to my room until 12 noon. My room was not ready until 2 pm, the reception staff are rude, and pay no attention to the guests. The hotel itself is in a good location and the rooms and cleanliness are alright for what you pay. The carpet in the rooms were very old and dated. The breakfast was adequate. The reception staff are a downfall for this hotel, as they have no customer service skills and are plain rude.

good breakfast, near tram(GAZI BULVAR) 100meter walk

good breakfast, near tram(GAZI BULVAR) 100meter walk

Great location, very central. Hotel is a little outdated though, with very tired carpets. We booked the Suite room with a promise of a 'sauna' this didn't exist. The valet parking attendant was amazing though and definitely needed at this location.

Great location, very central. Hotel is a little outdated though, with very tired carpets. We booked the Suite room with a promise of a 'sauna' this didn't exist. The valet parking attendant was amazing though and definitely needed at this location.

Doors don’t lock properly, rooms and bathroom dated and not maintained

Doors don’t lock properly, rooms and bathroom dated and not maintained

good location, value for money... no room service after certain time

good location, value for money... no room service after certain time

Inexpensive and well located, close to public transport, restaurants and attractions. The staff were kind and friendly and willing to help. Although we did receive some wrong information about a tourist location (we were told it was closed when it was in fact open). The biggest problem was that we could not get a strong Wi-Fi signal in our room during our stay, quite often it would drop out completely. The rooms are clean and well maintained but they could do with some decorations, that goes for the corridors as well.

Inexpensive and well located, close to public transport, restaurants and attractions. The staff were kind and friendly and willing to help. Although we did receive some wrong information about a tourist location (we were told it was closed when it was in fact open). The biggest problem was that we could not get a strong Wi-Fi signal in our room during our stay, quite often it would drop out completely. The rooms are clean and well maintained but they could do with some decorations, that goes for the corridors as well.

Nice location and friendly staff but the lighting of the room more then poor..Transport easy..

Nice location and friendly staff but the lighting of the room more then poor..Transport easy..

Spacious room, comfy bed, clean, great wifi, rich breakfast! The area couldn't be better! Great value for money

Spacious room, comfy bed, clean, great wifi, rich breakfast! The area couldn't be better! Great value for money

It was a pleasant stay. Hotel's location was very convenient for us.

It was a pleasant stay. Hotel's location was very convenient for us.

very good apart from internet , was very poor.

very good apart from internet , was very poor.

No runing water in bathroom to take shower each morning.,no coffe maker in the room ,,no parking place for car .,did not perform the wakeup call i was runinf late to airport .they charge for breakfast no good

No runing water in bathroom to take shower each morning.,no coffe maker in the room ,,no parking place for car .,did not perform the wakeup call i was runinf late to airport .they charge for breakfast no good

I have stayed at many hotels , and i found some of them good, this my first time to stay at ismira hotel it is good one clean rooms good the location of the hotel, i advise my friends to stay at this hotel

I have stayed at many hotels , and i found some of them good, this my first time to stay at ismira hotel it is good one clean rooms good the location of the hotel, i advise my friends to stay at this hotel