I was incredibly disappointed in this experience, we stay at this hotel every time we come back home annually and every year it just gets worse. I orginally made this reservation online, specified that I had pets TWICE, get to check in, specified that I had pets once again. He switched me rooms because King beds arent available as pet rooms. Okay, no biggie. We get to the room and its obvious that it hadnt been seen by housekeeping. Used toilet paper roll, used soap, mascara or hair dye all over the shower, stains on the white bedding, the beds werent made. Our TV wasnt working so we went to the front desk to see if someone could come look at it, we brought our dogs with us because we were going out to get some dinner and the kid says "Oh, sorry. I didnt charge you for your dogs." We came out there to ask for another room or a refund and he had us pay more money? Asked to speak to a manager about the condition of the room and the TV. He said we were SOL until 11PM. Looked around for a manager to get my money back so we could go elsewhere and no one knew where this manager was. We didnt even get into bed, we used our own blankets on top of the comforters. I am so disappointed, I used to love this hotel and usually never complain as ive worked in the service industry my entire life but this experience was absolutely awful. We were informed that they were renovating... where? When?

I was incredibly disappointed in this experience, we stay at this hotel every time we come back home annually and every year it just gets worse. I orginally made this reservation online, specified that I had pets TWICE, get to check in, specified that I had pets once again. He switched me rooms because King beds arent available as pet rooms. Okay, no biggie. We get to the room and its obvious that it hadnt been seen by housekeeping. Used toilet paper roll, used soap, mascara or hair dye all over the shower, stains on the white bedding, the beds werent made. Our TV wasnt working so we went to the front desk to see if someone could come look at it, we brought our dogs with us because we were going out to get some dinner and the kid says "Oh, sorry. I didnt charge you for your dogs." We came out there to ask for another room or a refund and he had us pay more money? Asked to speak to a manager about the condition of the room and the TV. He said we were SOL until 11PM. Looked around for a manager to get my money back so we could go elsewhere and no one knew where this manager was. We didnt even get into bed, we used our own blankets on top of the comforters. I am so disappointed, I used to love this hotel and usually never complain as ive worked in the service industry my entire life but this experience was absolutely awful. We were informed that they were renovating... where? When?

This property was an average property with no surprises. The breakfast options were limited - cold cereal or waffles. A plus was a quiet window air conditioner. The bed was not plush, but also not a cheap hard mattress.

Clumsy check in with staff. Dirty. Felt un safe.

Gnats were flying all around the room.

Gnats were flying all around the room.

Dirty, no towels, no garbage can, cable didn't work, refrigerator didn't work. Did I mention dirty.

Dirty, no towels, no garbage can, cable didn't work, refrigerator didn't work. Did I mention dirty.

The room had couple of minor damages before I got into the room. The room was very old and not clean. There were stains on the bed sheets, blankets, and the pillow case. It was dirty. I Asked the front desk front desk for clean bedsheets, blankets and pillow case and they changed it for me. But the staff had an attitude problem towards me when asked for the clean sheets. Staff wasn’t very kind towards their customers. One of the staff clearly doesn’t want to help me and was giving me an annoyed demeanor. I won’t ever want to recommend this place to anyone. My experience here was just horrible.

The room had couple of minor damages before I got into the room. The room was very old and not clean. There were stains on the bed sheets, blankets, and the pillow case. It was dirty. I Asked the front desk front desk for clean bedsheets, blankets and pillow case and they changed it for me. But the staff had an attitude problem towards me when asked for the clean sheets. Staff wasn’t very kind towards their customers. One of the staff clearly doesn’t want to help me and was giving me an annoyed demeanor. I won’t ever want to recommend this place to anyone. My experience here was just horrible.

Room had broken fridge, wall with hole, the towel rack was barely hanging on. Bathroom vent falling off. Called for room service 2 times in my 3 day stay and never came. The sink area still had hygiene trash from previous guest. Breakfast area is the worse of many, many hotels during my travels.

Room had broken fridge, wall with hole, the towel rack was barely hanging on. Bathroom vent falling off. Called for room service 2 times in my 3 day stay and never came. The sink area still had hygiene trash from previous guest. Breakfast area is the worse of many, many hotels during my travels.

Check in staffs English tough to understand. Barely any water pressure. But bed was very comfy, and air conditioning worked great.

Check in staffs English tough to understand. Barely any water pressure. But bed was very comfy, and air conditioning worked great.

The place needs some care

Very unclean. Asked for more towels had to bring down the dirty ones before getting new ones. Towels are really old need new ones. Bedding is old and yellow. Employees unclean. Never again.

The place needs some care

Very unclean. Asked for more towels had to bring down the dirty ones before getting new ones. Towels are really old need new ones. Bedding is old and yellow. Employees unclean. Never again.

The first room we were given was on the first floor like we asked because we are handicapped. But the room was filthy holes in the walls carpet was filthy the bedding looked dirty and old the TV didn’t work. It was apparently a handicapped room wide doors and bathroom with rails but if that was for them what a shame. We got moved to a room on the second floor which was was better. I left some medication in the room and shampoo and conditioner and I called them to see if they found it because my medication was expensive and they said that housekeeping must have thrown it away. It was a large bottle with my name on it. Breakfast was a joke no sugar, salt or pepper. Not much to pick from. Never had I seen such a poorly run hotel the swimming pool was full with people at midnight and the handicap parking was full with vehicles with no parking handicap insignia on them and we had to park across from the building. Terrible experience!

The first room we were given was on the first floor like we asked because we are handicapped. But the room was filthy holes in the walls carpet was filthy the bedding looked dirty and old the TV didn’t work. It was apparently a handicapped room wide doors and bathroom with rails but if that was for them what a shame. We got moved to a room on the second floor which was was better. I left some medication in the room and shampoo and conditioner and I called them to see if they found it because my medication was expensive and they said that housekeeping must have thrown it away. It was a large bottle with my name on it. Breakfast was a joke no sugar, salt or pepper. Not much to pick from. Never had I seen such a poorly run hotel the swimming pool was full with people at midnight and the handicap parking was full with vehicles with no parking handicap insignia on them and we had to park across from the building. Terrible experience!

Very nice breakfast. Close to shopping and restaurants.

Very nice breakfast. Close to shopping and restaurants.

The man at the front desk was on his phone the entire time we were checking in. His accent was heavy. We could not understand him or tell us he was talking to us or the person in the phone. It was very frustrating

The man at the front desk was on his phone the entire time we were checking in. His accent was heavy. We could not understand him or tell us he was talking to us or the person in the phone. It was very frustrating

First room they put us in door didn't open and did lock. The room was filthy, hole in ceiling and bathroom. My son asked for another room because he didn't want to leave me and my granddaughter in this room. The second room door at leased locked and was some what cleaner. We canceled our second night. There was no desk attendants if you needed assistant there was 2 phone numbers to call.

First room they put us in door didn't open and did lock. The room was filthy, hole in ceiling and bathroom. My son asked for another room because he didn't want to leave me and my granddaughter in this room. The second room door at leased locked and was some what cleaner. We canceled our second night. There was no desk attendants if you needed assistant there was 2 phone numbers to call.

For a relatively inexpensive property, the in room amenities were great. There was also a good “fix yourself” breakfast that is not mentioned in the facility description. I will stay here again. Thanks.

Shower head was not adjustable but just a little.

Shower head was not adjustable but just a little.

For a relatively inexpensive property, the in room amenities were great. There was also a good “fix yourself” breakfast that is not mentioned in the facility description. I will stay here again. Thanks.

Cute, cozy and affordable. The staff were so friendly and welcoming. My friend and I felt safe here. If you’re staying in Nampa, definitely check out this spot. The manager is a great guy, went out of his way to make sure we enjoyed our time in Nampa.

Cute, cozy and affordable. The staff were so friendly and welcoming. My friend and I felt safe here. If you’re staying in Nampa, definitely check out this spot. The manager is a great guy, went out of his way to make sure we enjoyed our time in Nampa.