The staff we encountered were all friendly..The free breakfast bas better than average. Property is conveniently located right off of I-55. The lobby was clean. The only complaint I have is that when we got in the room there was a lunch box left in there from a prior stay, plus a beer bottle cap left on the counter, and in the closet was a baggie with a brown substance in it and some loose change on the floor, so I don't know how well the room was cleaned prior to us checking in.

Felt very safe

Needs updating. Not as clean as should be. Breakfast was rather limited.

Room not ready at check in. One elevator is insufficient for the service.

It was ok. There was a sight odor in the hall, the elevator was slow and there was not enough tissue in the bathroom.

It was ok. There was a sight odor in the hall, the elevator was slow and there was not enough tissue in the bathroom.

Room not ready at check in. One elevator is insufficient for the service.

Entire hotel smelled like cigarette smoke, but room smelled worse. The shower curtain rod was hanging off the wall & the bathroom ceiling had visable drywall patches all over. Towels had brown stains. Pubic hairs on tub ledge. Hair tie on floor under cabinet. Outlets near bed were so worn out that my phone charger would just fall out. Pillows/sheets had brown/red stains. Mini fridge door would not fully close and could only barely open cause it was rubbing on the floor due to the fridge leaning so much forward. My vehicle smelled like smoke the entire drive home because that room smell was embedded in my suitcase & clothes. I was thoroughly embarrased at work meetings as I could tell people would move farther away from me due to the smell.

Entire hotel smelled like cigarette smoke, but room smelled worse. The shower curtain rod was hanging off the wall & the bathroom ceiling had visable drywall patches all over. Towels had brown stains. Pubic hairs on tub ledge. Hair tie on floor under cabinet. Outlets near bed were so worn out that my phone charger would just fall out. Pillows/sheets had brown/red stains. Mini fridge door would not fully close and could only barely open cause it was rubbing on the floor due to the fridge leaning so much forward. My vehicle smelled like smoke the entire drive home because that room smell was embedded in my suitcase & clothes. I was thoroughly embarrased at work meetings as I could tell people would move farther away from me due to the smell.

It was a good hotel

It was a good hotel

Overall experience

Overall experience

Nothing The hotel was dirty

Nothing The hotel was dirty

I would stay again

I would stay again

Love must stay great staff great third shift front desk attendant, and first shift was amazing. Along with the breakfast lady will be back.

Love must stay great staff great third shift front desk attendant, and first shift was amazing. Along with the breakfast lady will be back.

Everything was fine except they need to upgrade their Elevator and change out the breakfast food to be different instead of the same thing everyday!!!

Hallway and dining was extremely hot

Hallway and dining was extremely hot

The bathroom was disgusting. Not disgusting in a not clean way, but seemed like someone stayed in the bathroom created major stains in the tub and shower area. The housekeeping can't get rid of the stains. Also the bed spread had holes in it.

We travelled for almost 17hrs, i booked for a 2 queen beds. The staff was nice but we were given a room that has only one bed and the worst part is it was obviously a used room and smelled bad. So i went back down to the reception area and requested a new room, we were tired it was 1am and almost left coz we waited again for 15 minutes just to have a decent room.

We travelled for almost 17hrs, i booked for a 2 queen beds. The staff was nice but we were given a room that has only one bed and the worst part is it was obviously a used room and smelled bad. So i went back down to the reception area and requested a new room, we were tired it was 1am and almost left coz we waited again for 15 minutes just to have a decent room.

The bathroom was disgusting. Not disgusting in a not clean way, but seemed like someone stayed in the bathroom created major stains in the tub and shower area. The housekeeping can't get rid of the stains. Also the bed spread had holes in it.

Friendly staff

Friendly staff

I had 6 in my family. 2 teenagers & my 72 yr old mother n law. On our 1st night there the key pad broke on 11 different rooms. The hotel manager couldn't be reached for 4 hrs. The other rooms pad got fixed. Ours did not. We had to sleep in another room with nothing. No clothes, medication, no money. 15 hours later they got the door opened

I had 6 in my family. 2 teenagers & my 72 yr old mother n law. On our 1st night there the key pad broke on 11 different rooms. The hotel manager couldn't be reached for 4 hrs. The other rooms pad got fixed. Ours did not. We had to sleep in another room with nothing. No clothes, medication, no money. 15 hours later they got the door opened

The front desk staff was nice. Check in was very easy. The room was clean but had huge red stains on carpet, old hard to clean stains in tub, no tissue holder in bathroom, light/vent made noise when in use. Definitely an outdated facility. Housekeeping did not come to get trash or replace towels although I asked front desk. They also didn’t have any clean towels the second morning. Breakfast options are small but good. My key card deactivated during the stay. Pool needed to be cleaned. Housekeeping opened my door before I departed(still had two hours) even tho I said, “one second” when she knocked.

The front desk staff was nice. Check in was very easy. The room was clean but had huge red stains on carpet, old hard to clean stains in tub, no tissue holder in bathroom, light/vent made noise when in use. Definitely an outdated facility. Housekeeping did not come to get trash or replace towels although I asked front desk. They also didn’t have any clean towels the second morning. Breakfast options are small but good. My key card deactivated during the stay. Pool needed to be cleaned. Housekeeping opened my door before I departed(still had two hours) even tho I said, “one second” when she knocked.