Perfect! I enjoyed Mallorca cause of here. The hotel is utopia.

Perfect! I enjoyed Mallorca cause of here. The hotel is utopia.

The hotel is nice and has beautiful grounds, avgerage breakfast and dinner. The value is hard to find considering you can receive actual 5 star service, amenities and cuisine at a Belmond or Four Seasons property for nearly the same rate. Was very dissapointed that they had work being done in our section of the hotel which created a very strong chemical oder in the common areas for the entire stay. Our room was nice and open but the bathroom shower leaked out onto the tiles outside of the shower creating a very hazardous situation and contsant cleaning. The staff did discount the room for the inconvenience and we will focus on the amazing views, super clean sea which we were able to enjoy and the proximity to several sites.

The hotel is nice and has beautiful grounds, avgerage breakfast and dinner. The value is hard to find considering you can receive actual 5 star service, amenities and cuisine at a Belmond or Four Seasons property for nearly the same rate. Was very dissapointed that they had work being done in our section of the hotel which created a very strong chemical oder in the common areas for the entire stay. Our room was nice and open but the bathroom shower leaked out onto the tiles outside of the shower creating a very hazardous situation and contsant cleaning. The staff did discount the room for the inconvenience and we will focus on the amazing views, super clean sea which we were able to enjoy and the proximity to several sites.

It was amazing. So beautiful and the views! We had a spa package and room with private amenities- they were amazing.

It was amazing. So beautiful and the views! We had a spa package and room with private amenities- they were amazing.

The Hospes Maricel is well aware that there are few five-star hotels on Mallorca with direct access to the sea and therefore charges its guests accordingly. Unfortunately, the facility does not deserve a five star rating. From the inside, the hotel looks dated and not at all luxurious. Drawers hanging wonky, loose wall fixtures, defect sockets, quickly clogged washbasins and a generally slightly run-down appearance. The breakfast buffet is boring and repetitive each day. No creativity, no variation in the dishes served. There are barely any typical Mallorcan dishes on offer. You have to ask the waiters for freshly squeezed orange juice every time. The coffee comes from an automatic coffee machine; no sign of a portafilter machine. And yet the hotel charges 30-37€/person for the breakfast. Furthermore, I still don't understand why a separate "better" multi-course breakfast is offered. Just improve the damn buffet... I also have no understanding for the exorbitant prices for snacks and drinks at the pool. 6€ for a coke or water at a room rate of approx. 400€-500€/night? Seriously? The next Eroski Market is five minutes away by car. Lastly, we need to speak about details: 1) On arrival at a luxury hotel, I expect a glass of champagne as a welcome drink and not the much cheaper Cava. 2) The complimentary still water (sparkling is apparently not offered at all) that is brought to you every evening tastes like filtered tap water. Would a bottle of mineral water be too expensive

The Hospes Maricel is well aware that there are few five-star hotels on Mallorca with direct access to the sea and therefore charges its guests accordingly. Unfortunately, the facility does not deserve a five star rating. From the inside, the hotel looks dated and not at all luxurious. Drawers hanging wonky, loose wall fixtures, defect sockets, quickly clogged washbasins and a generally slightly run-down appearance. The breakfast buffet is boring and repetitive each day. No creativity, no variation in the dishes served. There are barely any typical Mallorcan dishes on offer. You have to ask the waiters for freshly squeezed orange juice every time. The coffee comes from an automatic coffee machine; no sign of a portafilter machine. And yet the hotel charges 30-37€/person for the breakfast. Furthermore, I still don't understand why a separate "better" multi-course breakfast is offered. Just improve the damn buffet... I also have no understanding for the exorbitant prices for snacks and drinks at the pool. 6€ for a coke or water at a room rate of approx. 400€-500€/night? Seriously? The next Eroski Market is five minutes away by car. Lastly, we need to speak about details: 1) On arrival at a luxury hotel, I expect a glass of champagne as a welcome drink and not the much cheaper Cava. 2) The complimentary still water (sparkling is apparently not offered at all) that is brought to you every evening tastes like filtered tap water. Would a bottle of mineral water be too expensive