Good for a bed for the night but not a great hotel, miserable ambiance and woeful piped music, the same 24 bars on a loop that after even one drink is irritating enough to make you want to scream!

No hot water in Room 202.

The hotel is well placed for the M5 which is why I stayed there. The staff are friendly and the rooms are a good size with decent facilities however the room smelt of damp, like pond water which was quite uncomfortable. It was also difficult to heat up the room only having a single convector heater. The rooms are quite noisy too with little soundproofing between, factor in guests smashing their doors through the frame and a good nights sleep is tricky. The breakfast is good, plenty of choice. Probably won’t be back though owing to the dank rooms.

The hotel is well placed for the M5 which is why I stayed there. The staff are friendly and the rooms are a good size with decent facilities however the room smelt of damp, like pond water which was quite uncomfortable. It was also difficult to heat up the room only having a single convector heater. The rooms are quite noisy too with little soundproofing between, factor in guests smashing their doors through the frame and a good nights sleep is tricky. The breakfast is good, plenty of choice. Probably won’t be back though owing to the dank rooms.

No hot water in Room 202.

……well ……….. The room had so much dust on ALL surfaces , that we had to clean them before unpacking . The bathroom ceiling had a large water mark and was leaking through the roof intermittently . The plug mechanism in the bath didn’t work . The mattresses were old and stained , the floor was randomly hoovered by the looks of it . The room had no kettle , even though it had cups and a supplies .

……well ……….. The room had so much dust on ALL surfaces , that we had to clean them before unpacking . The bathroom ceiling had a large water mark and was leaking through the roof intermittently . The plug mechanism in the bath didn’t work . The mattresses were old and stained , the floor was randomly hoovered by the looks of it . The room had no kettle , even though it had cups and a supplies .

Stayed overnight to attend an event in Cheltenham. Room had a musty smell, therefore had to leave the window slightly open all night.

Stayed overnight to attend an event in Cheltenham. Room had a musty smell, therefore had to leave the window slightly open all night.

Just awful, I don't know how it has a good rating. Dirty, sticky furniture, everything in room dated, grubby and or broken, not even my kettle worked. Sticky and dirty floor. Filthy bathroom, debris and hair in sink and bath. Not convinced bedding had been changed, make up on the bottom pillows. How old are the pictures you use, this is criminal

Just awful, I don't know how it has a good rating. Dirty, sticky furniture, everything in room dated, grubby and or broken, not even my kettle worked. Sticky and dirty floor. Filthy bathroom, debris and hair in sink and bath. Not convinced bedding had been changed, make up on the bottom pillows. How old are the pictures you use, this is criminal

Hotel is very worn, could do with update/ money spent. Was cheap though so if you don't mind the odd broken ceiling tile then it will do.

Hotel is very worn, could do with update/ money spent. Was cheap though so if you don't mind the odd broken ceiling tile then it will do.

Superb staff , very attentive Food excellent. Hotel a bit tired but the staff made up for that.

Superb staff , very attentive Food excellent. Hotel a bit tired but the staff made up for that.

Great welcome and very comfortable room.

Great welcome and very comfortable room.

Excellent welcome, great service. Food served in the restaurant was exceptional and reasonably priced

Excellent welcome, great service. Food served in the restaurant was exceptional and reasonably priced

nice hotel for the price excellent staff decent food

First impression looks ok, but then you notice all the broken and damaged items. Front desk was friendly and helped us move to another room when we pointed out the bathroom sink was cracked and broken. Unfortunately, the next room ended up being in worse condition.

Generally good One very small minus - I had to let them know what kind of breakfast I wanted the night before. In the morning they were already cooking it when I arrived for breakfast and so I couldn't have my eggs how I prefer them.

First impression looks ok, but then you notice all the broken and damaged items. Front desk was friendly and helped us move to another room when we pointed out the bathroom sink was cracked and broken. Unfortunately, the next room ended up being in worse condition.

Generally good One very small minus - I had to let them know what kind of breakfast I wanted the night before. In the morning they were already cooking it when I arrived for breakfast and so I couldn't have my eggs how I prefer them.

Just been painted and had update. Bath panel bit broken at bottom and shower poor. Outside not well kept especially at rear. However room good size and clean. Not a village hotel but ok for a nights sleep if you need a break and close to M5

Wonderful interior. A vast improvement from the last time we stayed. Obviously, been completely redecorated and very tastefully. The welcome from the staff was very polite and friendly. Only thing we noticed as keen gardeners was that the car park could do with some weed killer…

Wonderful interior. A vast improvement from the last time we stayed. Obviously, been completely redecorated and very tastefully. The welcome from the staff was very polite and friendly. Only thing we noticed as keen gardeners was that the car park could do with some weed killer…

Very much a 3 star at best. As mentioned by others the grounds and general first impression from the outside is poor. The reception is nice enough as is the bar area but in between there are signs of worn out carpet. A pint of Madri is £6.75 (£5.60 with guest discount). We considered an ice bucket for a bottle of wine but they had ran out of buckets. In the room there isn't any fridge which was a disappointment - compounding the ice bucket problem. Very few power sockets of which none were by the bed. The bed was marked down one side and the pillows are very thin - definitely request extra in advance. The king size bed was quite comfortable. The bath and shower was good but the extendable magnifying mirror was missing a key part - the mirror! And no plug for the sink. The bedroom door needed a bit of a slam to close. The main plus point was the tv and its entertainment package - a cautionary note that any login details for Prime, Netflix etc are left usable by the next guest. Overall the hotel was ok but we said we'd probably not return.

Very much a 3 star at best. As mentioned by others the grounds and general first impression from the outside is poor. The reception is nice enough as is the bar area but in between there are signs of worn out carpet. A pint of Madri is £6.75 (£5.60 with guest discount). We considered an ice bucket for a bottle of wine but they had ran out of buckets. In the room there isn't any fridge which was a disappointment - compounding the ice bucket problem. Very few power sockets of which none were by the bed. The bed was marked down one side and the pillows are very thin - definitely request extra in advance. The king size bed was quite comfortable. The bath and shower was good but the extendable magnifying mirror was missing a key part - the mirror! And no plug for the sink. The bedroom door needed a bit of a slam to close. The main plus point was the tv and its entertainment package - a cautionary note that any login details for Prime, Netflix etc are left usable by the next guest. Overall the hotel was ok but we said we'd probably not return.

Very easy to find and convenient for M5/M4 and between Gloucester and Cheltenham and very friendly staff and value for money dining

Very easy to find and convenient for M5/M4 and between Gloucester and Cheltenham and very friendly staff and value for money dining

The outside of this building leaves a lot to be desired. The car park is littered with rubbish and building materials. Once inside the staff were nice. The room itself was spacious and seemed clean. The bathroom area is dated however the sanitary items are a nice touch. Anytime someone used a tap in there room a very loud boiler fired up and was pretty loud. This was constant through the night. Breakfast seemed very expensive so we opted against it.