Valentin at the front desk was excellent, all our interactions by emails were extremely profesional and helpful. He was a big part of us having a great stay. Staff in general were really nice and helpful, at the bar, at the spa, the manager at the front office was excellent and made sure we felt special and happy. Loved their restaurant, loved their live music every evening. Would love to go back some day. Thank you Faena, we will recommend you for sure.

Great Hotel restaurants, bar, gym and public spaces are 5 stars. Rooms are a bit funky because it's a old building but overall a great experience.

Great place

Great place

Great Hotel restaurants, bar, gym and public spaces are 5 stars. Rooms are a bit funky because it's a old building but overall a great experience.

Excellent location And historic property and unique

Excellent location And historic property and unique

While the Faena was an innovative and beautiful hotel back in the day, it felt very tired and old during our stay in March 2024. The room configurations are small and tight. The paint was chipped, the shower had been re-grouted with the wrong color and the toilet thumped for an hour after each flush. The hotel is also located relatively far from any cool restaurant you will find on Eater, GOOP or other reliable places. Sadly, Faena is just past its prime and in need of an update.

While the Faena was an innovative and beautiful hotel back in the day, it felt very tired and old during our stay in March 2024. The room configurations are small and tight. The paint was chipped, the shower had been re-grouted with the wrong color and the toilet thumped for an hour after each flush. The hotel is also located relatively far from any cool restaurant you will find on Eater, GOOP or other reliable places. Sadly, Faena is just past its prime and in need of an update.

Nice hotel. Safe and walkable surroundings. Kind and professional staff. Good restaurants and excellent food

Nice hotel. Safe and walkable surroundings. Kind and professional staff. Good restaurants and excellent food

This is an interesting venue for staying in Buenos Aires, however it is disturbing the large number of professionals offering sex to the guests under the very eyes of all employees. What could be an upscale hotel, due to some employees' attitude and the hotel condescendence with outside users offering sex makes Faena a not recommendable place to go.

This is an interesting venue for staying in Buenos Aires, however it is disturbing the large number of professionals offering sex to the guests under the very eyes of all employees. What could be an upscale hotel, due to some employees' attitude and the hotel condescendence with outside users offering sex makes Faena a not recommendable place to go.

Playful design with sexy look. The Argentinan restaurant blew us away, my husband said this was possibly the best steak he ever had. The smart TV was smarter than us and we couldn’t make it work

Playful design with sexy look. The Argentinan restaurant blew us away, my husband said this was possibly the best steak he ever had. The smart TV was smarter than us and we couldn’t make it work

I had roaches in my room. The overall state of the room was nowhere near the level of a 5 star hotel. I thoroughly recommend you do not stay here and stay at the Alevear Palace instead, which for the same price will give you a true 5 star experience

I had roaches in my room. The overall state of the room was nowhere near the level of a 5 star hotel. I thoroughly recommend you do not stay here and stay at the Alevear Palace instead, which for the same price will give you a true 5 star experience

Beautiful Hotel. Very good service and outstanding staff. Me and my husban loved the Tango show a lot, very professional. I wish to come back soon! .

Beautiful Hotel. Very good service and outstanding staff. Me and my husban loved the Tango show a lot, very professional. I wish to come back soon! .

I was Welcome with a 7am “construction “ Noice at one of the units. Terrible service. TV never worked. Service came over 10 times, with 3 different people. And never changed the TV

I was Welcome with a 7am “construction “ Noice at one of the units. Terrible service. TV never worked. Service came over 10 times, with 3 different people. And never changed the TV

Everything was just perfect❤️❤️❤️❤️

Everything was just perfect❤️❤️❤️❤️

Service

Service

We loved this place Awesome service Great staff

We loved this place Awesome service Great staff

The Hotel is beautiful the decoration is amazing. The combination with new and antiques objects we really enjoy. For sure get the breakfast at el Mercado is an amazing buffet with so many options to eat as well as as unlimited Mimosas. When we check in everyone was very helpful and friendly Marina and her team makes us feel very welcome we go a room upgraded with a beautiful card, chocolates and a bottle of Faena Malbec. Francisco was also very helpful coordinating our dinner and multiple events we had, he was always very friendly and willing to help us anytime. The room are beautiful decorated clean and we got the upgraded to a bigger room we had our son with us so we can be very more comfortable. Thanks Marina for that upgraded. In general we love the hotel and everyone who work there. We will definitely come back when we will be back in Buenos Aires. I highly recommend the hotel.

The Hotel is beautiful the decoration is amazing. The combination with new and antiques objects we really enjoy. For sure get the breakfast at el Mercado is an amazing buffet with so many options to eat as well as as unlimited Mimosas. When we check in everyone was very helpful and friendly Marina and her team makes us feel very welcome we go a room upgraded with a beautiful card, chocolates and a bottle of Faena Malbec. Francisco was also very helpful coordinating our dinner and multiple events we had, he was always very friendly and willing to help us anytime. The room are beautiful decorated clean and we got the upgraded to a bigger room we had our son with us so we can be very more comfortable. Thanks Marina for that upgraded. In general we love the hotel and everyone who work there. We will definitely come back when we will be back in Buenos Aires. I highly recommend the hotel.

Wonderful hotel in PUERTO in MADERO. Excellent staff, facility, and location. Only one negative thing: if you stay on a lower floor facing the pool, there is a lot of noise from music until late at night. Regardless, we enjoyed our stay very much and highly recommend this beautiful hotel.

Wonderful hotel in PUERTO in MADERO. Excellent staff, facility, and location. Only one negative thing: if you stay on a lower floor facing the pool, there is a lot of noise from music until late at night. Regardless, we enjoyed our stay very much and highly recommend this beautiful hotel.

Beautiful property with an amazing staff!