Very pleased with the service and the staff

A great room at the top of the building with an outside balcony. The room was not secure however as it could be accessed via the door from the outside of the balcony which had a broken lock. The hotel was alerted to this on our arrival but despite being assured that it would be addressed, it was not with no plausible excuse given on our departure. It was highly unlikely that someone would access the room from the balcony but it is a possibility and therefore should have been sorted immediately. This is my only gripe as the location and all else was sound.

A great room at the top of the building with an outside balcony. The room was not secure however as it could be accessed via the door from the outside of the balcony which had a broken lock. The hotel was alerted to this on our arrival but despite being assured that it would be addressed, it was not with no plausible excuse given on our departure. It was highly unlikely that someone would access the room from the balcony but it is a possibility and therefore should have been sorted immediately. This is my only gripe as the location and all else was sound.

Great check in with Laura Nice hotel. Great breakfast Noise from pneumatic digger by the station at 0300 hours We still enjoyed our visit

Great check in with Laura Nice hotel. Great breakfast Noise from pneumatic digger by the station at 0300 hours We still enjoyed our visit

The hotel has a carpet that needs to be replace. No restaurant, limite breakfast time. The hotel is dark and old. It needs to be update. The internet is a joke

The hotel has a carpet that needs to be replace. No restaurant, limite breakfast time. The hotel is dark and old. It needs to be update. The internet is a joke

Very comfortable hotel with friendly people are the front desk. Clean rooms, nice beds. My only comment would be on the restaurant which could be cleaner, specially the chairs. Food is good.

Very comfortable hotel with friendly people are the front desk. Clean rooms, nice beds. My only comment would be on the restaurant which could be cleaner, specially the chairs. Food is good.

Very bleak. Hotel felt like it was stuck in 1985. We had deliberately paid more for a Queen bed versus two twins but when we arrived were told the hotel was overbooked so it was impossible. Concierge was quite rude. Overall, just very overpriced for what we received. Far from the middle of town too.

Very bleak. Hotel felt like it was stuck in 1985. We had deliberately paid more for a Queen bed versus two twins but when we arrived were told the hotel was overbooked so it was impossible. Concierge was quite rude. Overall, just very overpriced for what we received. Far from the middle of town too.

Great location, good facilities, helpful staff

Great location, good facilities, helpful staff

Nice hotel about 10 or 15 minutes walk from old town centre. Only problem was stopping the car. The turning to the underground parking is just before the hotel entrance but there is a bus lane till a few metres before that. We went past it twice and had to ask in the hotel where it was.

Nice hotel about 10 or 15 minutes walk from old town centre. Only problem was stopping the car. The turning to the underground parking is just before the hotel entrance but there is a bus lane till a few metres before that. We went past it twice and had to ask in the hotel where it was.

Hotel is well located. Staff was very friendly. Room was clean. Big parking

Hotel is well located. Staff was very friendly. Room was clean. Big parking

Great location. Great customer service. Nice room and very affordable

Nice place but broken air conditioning system. It worked on and off throughout our stay. I was surprised that a four star hotel of such magnitude would not be better equipped to deal with providing its guests cool, comfortable accommodations.

The manager Paula and her team has the highest service level of all hotels in the world. The best!!!

The manager Paula and her team has the highest service level of all hotels in the world. The best!!!

Breakfast was not included, we noted that all the remaining guests did not pay for their breakfast!!!!

Staff at the reception were friendly and it is very close to the station. The room temperature set by the hotel was a bit low for us and we felt a bit cold. The room was spacious, the queen bed was exceptionally comfortable and the wifi was strong. However, a little attention to the breakfast would help. We had breakfast twice and both occasions, melon was slightly off. We also noticed another guest complaining about ham and the tray was replaced. Perhaps melon in Spain even in winter time goes off easily? I really don't know as this is the third hotel that we found off melon displayed at the breakfast buffet.

Staff at the reception were friendly and it is very close to the station. The room temperature set by the hotel was a bit low for us and we felt a bit cold. The room was spacious, the queen bed was exceptionally comfortable and the wifi was strong. However, a little attention to the breakfast would help. We had breakfast twice and both occasions, melon was slightly off. We also noticed another guest complaining about ham and the tray was replaced. Perhaps melon in Spain even in winter time goes off easily? I really don't know as this is the third hotel that we found off melon displayed at the breakfast buffet.

Excellent front desk service the breakfast was great you can walk from train and bus stations in Oviedo and minutes from the famed Calls Uria .☺☺

It was a very clean and modern hotel right in the center of Oviedo

Bathroom lots of water on the floor after a shower and the door had a drop so it did not close properly a bit of upgrading and updating is needed but the staff was very helpful and sent a member of staff the next day to rectify the problem.

Yes, it was amazing

Yes, it was amazing

Very good stay. Conveniently located. Parking cost a ltle bit overpriced, everything else it was great.

Very good stay. Conveniently located. Parking cost a ltle bit overpriced, everything else it was great.

Interesting city, historical with good shopping. Hotel well appointed with attentive staff. Room huge and bed very comfortable. Breakfast enticing selection. Room too warm for me in spite of turning air conditioning temperature down.