It’s an older hotel with great temperature but the filters are not changed frequently enough. Overall a good experience. The main drawback was the residual odor of marijuana near the counter and elevator when coming in late at night on the last two nights.

It’s an older hotel with great temperature but the filters are not changed frequently enough. Overall a good experience. The main drawback was the residual odor of marijuana near the counter and elevator when coming in late at night on the last two nights.

While the room was OK, it is showing wear--not typical for Comfort Inns I have stayed in the past 10+ years. My biggest issue was the lack of training and monitoring of housekeeping staff. It seems they can just do whatever with any item accidentally left behind. I'm retired and on fixed income, so even this funeral memorial trip is taxing on us, so while some don't care about items left, WE DO. When staff found items in the fridge that we left (we might have even still been in town) they should have made EVERY effort to contact me, but this was not done. And when I discovered down the road what I left, I called and gave a local friends phone # also to get them. Guess what; they checked the WRONG room, even though they had my name and room number. When front staff checked the actual room later, nothing was remaining and NO records of what happened. I left about $20 worth in the fridge that we would have used at home. That's not the real issue though, my issue is with staff and training. Even low paid staff have requirements in my world--AND I worked in hotel/lodge environments as a working manager, helping where needed. My staff was held accountable, and we all knew what impressed customers and what caused complaints or loss of business. Even your staffs promise that staff would be contacted this following morning was evidently ignored. After this, I see no alternative but to look to find another place for future visits that may care about customers.

While the room was OK, it is showing wear--not typical for Comfort Inns I have stayed in the past 10+ years. My biggest issue was the lack of training and monitoring of housekeeping staff. It seems they can just do whatever with any item accidentally left behind. I'm retired and on fixed income, so even this funeral memorial trip is taxing on us, so while some don't care about items left, WE DO. When staff found items in the fridge that we left (we might have even still been in town) they should have made EVERY effort to contact me, but this was not done. And when I discovered down the road what I left, I called and gave a local friends phone # also to get them. Guess what; they checked the WRONG room, even though they had my name and room number. When front staff checked the actual room later, nothing was remaining and NO records of what happened. I left about $20 worth in the fridge that we would have used at home. That's not the real issue though, my issue is with staff and training. Even low paid staff have requirements in my world--AND I worked in hotel/lodge environments as a working manager, helping where needed. My staff was held accountable, and we all knew what impressed customers and what caused complaints or loss of business. Even your staffs promise that staff would be contacted this following morning was evidently ignored. After this, I see no alternative but to look to find another place for future visits that may care about customers.

I like the air conditioner! It stays on, blocking out most of the outside noise and all of inside noise! And it works great! The complimentary breakfast was delicious; especially the biscuits!!!

I like the air conditioner! It stays on, blocking out most of the outside noise and all of inside noise! And it works great! The complimentary breakfast was delicious; especially the biscuits!!!

Bed bugs, a lot of them.

Bathrooms needed to be cleaned better, some towels need to be replaced, a few stains on the comforter, toilet ran randomly through the night, and filters on the ac unit need to be cleaned or replaced.

Bathrooms needed to be cleaned better, some towels need to be replaced, a few stains on the comforter, toilet ran randomly through the night, and filters on the ac unit need to be cleaned or replaced.

Bed bugs, a lot of them.

The indoor pool was nice, clean, water was warm, however it had the slickest tile all around the pool. We had a 3 yr. old and a 5 yr. old and they both slipped several times. We were constantly reminding them to walk slowly. I'm 72 and almost fell several times. Once the tile gets wet it is very slick. Looks like a lawsuit in the making!

The indoor pool was nice, clean, water was warm, however it had the slickest tile all around the pool. We had a 3 yr. old and a 5 yr. old and they both slipped several times. We were constantly reminding them to walk slowly. I'm 72 and almost fell several times. Once the tile gets wet it is very slick. Looks like a lawsuit in the making!

The room has a odd smell, the curtain rod was broken and when my husband showered water went all over the floor.

The room has a odd smell, the curtain rod was broken and when my husband showered water went all over the floor.

Very convenient

Very convenient

This place don’t deserve not even a one star rating, they charged me $25 for my service dog and on top of a $50 fee for a stain that was already on my bed but we were stranded due to my car being in the shop and we were out of town. The room was okay until the storm had came, water was leaking from the walls which my finance got on video. I called regarding the $50 fee. The lady tried saying our window was cracked open which wasn’t the case. (We got the video) The front lady’s name was Sara, and some other one who didn’t want to give a name because we’re reporting them to corporate. The front desk lady told my fiancé to kiss her ass, and than when my finance called back to get the other lady’s name she wanted to say “yo mama, yo daddy” very unprofessional. But it’s okay, they won’t be there much longer.

This place don’t deserve not even a one star rating, they charged me $25 for my service dog and on top of a $50 fee for a stain that was already on my bed but we were stranded due to my car being in the shop and we were out of town. The room was okay until the storm had came, water was leaking from the walls which my finance got on video. I called regarding the $50 fee. The lady tried saying our window was cracked open which wasn’t the case. (We got the video) The front lady’s name was Sara, and some other one who didn’t want to give a name because we’re reporting them to corporate. The front desk lady told my fiancé to kiss her ass, and than when my finance called back to get the other lady’s name she wanted to say “yo mama, yo daddy” very unprofessional. But it’s okay, they won’t be there much longer.

Awesome

Awesome

The staff was friendly and the breakfast was good. The elevator was not in service and we were not told when we booked it. The ice machine on the first floor was also out of service. The rooms are only cleaned every 3 days, no type of cleaning done until then. No beds made, no trash emptied. If you need more than 2 towels during those 3 days you must get them at the front desk. Sketchy looking people were wandering around outside and it made me feel unsafe. Would not recommend nor will we be staying there again.

The staff was friendly and the breakfast was good. The elevator was not in service and we were not told when we booked it. The ice machine on the first floor was also out of service. The rooms are only cleaned every 3 days, no type of cleaning done until then. No beds made, no trash emptied. If you need more than 2 towels during those 3 days you must get them at the front desk. Sketchy looking people were wandering around outside and it made me feel unsafe. Would not recommend nor will we be staying there again.

Excellent

Excellent

Great experience - good breakfast - Clean.

Great experience - good breakfast - Clean.

The staff was very kind. The pool was out of service and kids were a little disappointed but still a comfortable stay

The staff was very kind. The pool was out of service and kids were a little disappointed but still a comfortable stay

Had to have room recreated first night

Had to have room recreated first night

The lady working the desk was very kind and conversational!

The lady working the desk was very kind and conversational!