We arrived early and front desk had our two rooms already ready! We checked in without issues, had free onsite parking, nothing to complain about as it was perfect use for our one night stay. Very secure hotel as well.

Did the job. Restaurant is not very good and breakfast is too expensive.

Did the job. Restaurant is not very good and breakfast is too expensive.

Check in receptionist could not find our reservation, was very stressful ,but eventually found paper for online bookings ,so it was a honest mistake

Check in receptionist could not find our reservation, was very stressful ,but eventually found paper for online bookings ,so it was a honest mistake

Excellent property!

Excellent property!

The location for us was good as we enjoy walking and we’re happy with the 20 min walk to the shops street area. The bed was comfy too, room was clean. Daily housekeeping service was great. We did not have a luggage stand. At least one would have been helpful. The biggest issue was the bathroom. Whoever approved the design did not do it justice. Albeit it looked nice it was not practical in more ways than one. The mirror was mounted way to high. I understand it was to accommodate the shelf. But by doing that for those of us that are not at least 5’4” it is useless. All I could see when at the sink was from my forehead up. I even asked at the front desk for a step stool so I could see. Unfortunately staff were unable to supply one as it would be a health and safety hazard. Thus had to use the full length mirror in the room that had such poor lighting it was also a struggle. Also, the decision to have a half glass panel on the shower is going to result in extensive maintenance cost down the road as the water that sprays out is already showing water damage signs on the baseboards and the door. As well, the amount of water that collects on the tile floor leaves it a slipping hazard (health and safety hazard) that no floor towel could possible solve.

Awesome staff, great service for a good value. I would recommend this hotel.

Awesome staff, great service for a good value. I would recommend this hotel.

Nice room and good services

The staff were super friendly and paid much attention to our family (18 mo old daughter was with my wife and I). While not super close to the city center, it is a very safe and easy 20 min walk to all the bars and restaurants.

Chain hotel with clean, air-conditioned rooms. Good breakfast buffet.

Great room and wonderful staff. Very helpful

Great room and wonderful staff. Very helpful

Modern hotel outside the city center of Galway. Taxi's and Ubers were quick and easy but a little pricey, $30-$40 round trip, into the city center. Rooms are large and comfortable. Staff was friendly and helpful. This is a large, busy hotel and check-in line was long. Overall, I would recommend this hotel.

Modern hotel outside the city center of Galway. Taxi's and Ubers were quick and easy but a little pricey, $30-$40 round trip, into the city center. Rooms are large and comfortable. Staff was friendly and helpful. This is a large, busy hotel and check-in line was long. Overall, I would recommend this hotel.

Neat and clean 1 mile walk to city center

The staff are well-informed and friendly and the room was clean. Breakfast offer has to be improved and offer some variety. They had the same breakfast offer for the 5 days we were there.

The staff are well-informed and friendly and the room was clean. Breakfast offer has to be improved and offer some variety. They had the same breakfast offer for the 5 days we were there.

Neat and clean 1 mile walk to city center

Lovely staff, mostly comfortable accommodations. Restaurant closes very early. Quick drive to Erye square about a 25min walk.

Comfy beds, nice staff.

Comfy beds, nice staff.

Lovely staff, mostly comfortable accommodations. Restaurant closes very early. Quick drive to Erye square about a 25min walk.

Very nice rooms and staff.

Very nice rooms and staff.

Overall it was an average experience. The hotel is stated as a 4 star hotel. It reminds more of a 3 star place and absolutely overpriced. The room was extremely small and not comfortable. The hotel really loud at all times.

Overall it was an average experience. The hotel is stated as a 4 star hotel. It reminds more of a 3 star place and absolutely overpriced. The room was extremely small and not comfortable. The hotel really loud at all times.

Very welcoming and friendly staff.

Great hotel but a bit far from Galway’s city center

Very welcoming and friendly staff.