Friendly and helpful staff. The room was spacious, clean and tastefully decorated. The bed was also comfortable.

We booked this hotel not knowing much about it due to the convenience from the port. We were really impressed with the sophisticated design and setup of interior and the excellent service we received during the stay. All the more, we were blown away by the view from our room - we were inside of the Galleria Umberto overlooking the amazing structure! The location was perfect for dining, sightseeing, and nice stroll to the port, which we did every evening. We stayed for 2 nights. We would definitely want to come back!

We had an excellent stay at Hotel Matilde. The staff was amazing and extremely attentive. Close to shopping, dining, and taxi station. Highly recommended.

Nice hotel. Staff extremely friendly and helpful. The hotel is located down an ally but not scary at all. The elevator cost $.10 to use weekdays and free on weekends. Lots of restaurants around! Pizza is everywhere you look!! Downfall of hotel - room was a little too warm. This is common. If you can - bring a portable table-top fan. You will have to walk a little bit to get to hotel due to cars not being able to drive to it but - we had 2 big suitcases and had no problem. Does tend to be noisy but didn’t hinder our sleep.

Centrally located property 10-15 mins walk from the port. Staff were super friendly and helpful. Our room looked onto the stunning Galleria Umberto - in fact window opened onto it - and yet when shut, it was super quiet and we had a great sleep. An easy walk to close dining options.

Massive room, very comfortable bed and pillows, modern bathroom with walk-in shower, freshly renovated, good breakfast and perfect central location. Maybe slightly loud outside - well yes, but you are in the middle of Naples, what do you expect? It didn't bother us, because windows closed tightly and blocked most of the street noise.

Massive room, very comfortable bed and pillows, modern bathroom with walk-in shower, freshly renovated, good breakfast and perfect central location. Maybe slightly loud outside - well yes, but you are in the middle of Naples, what do you expect? It didn't bother us, because windows closed tightly and blocked most of the street noise.

Good service,very nice front desk and very helpful!!!

Good service,very nice front desk and very helpful!!!

Very nice business hotel in the Galleria Umberto. Fantastic central location and helpful staff. It's a little difficult to find the entrance and you have to buzz the front desk to get into the building but once you figure it out it's convenient to a taxi stand and central for exploring Naples.

Very nice business hotel in the Galleria Umberto. Fantastic central location and helpful staff. It's a little difficult to find the entrance and you have to buzz the front desk to get into the building but once you figure it out it's convenient to a taxi stand and central for exploring Naples.

The hotel is absolutely lovely. We were very concerned because the surrounding area of the building was very old and looked terrible. What a beautiful surprise when the elevator door opened to this beautiful, modern lobby. Incredible location I would highly recommend.

The hotel is absolutely lovely. We were very concerned because the surrounding area of the building was very old and looked terrible. What a beautiful surprise when the elevator door opened to this beautiful, modern lobby. Incredible location I would highly recommend.

The property is clean and modern in a very busy location. Taxi pick up is just around the corner. Port is 8 minutes away. Only thing is it is pretty noisy in the room facing the main street in all hours of the night. I would stay there again. Staff were great and breakfast was delicious.

Perfect for Napoli

Perfect for Napoli

Absolutely loved this hotel! Don't be alarmed when you see the front of the building…it’s in an alleyway & you have to be buzzed in. But, it is perfect inside. Had a beautiful view of the inside of the Galleria from our room. Carmine (front desk) was absolutely amazing… so so helpful! Gave us insight on getting to & from Sorrento & Capri, great recommendations on places to eat (Santa Lucia) & helped us find a good place to exchange money before we left Italy. He made the whole experience seamless!! Breakfast was wonderful. And the location was perfect… close to everything you want to see/do. Would highly highly recommend this place. 10/10

Absolutely loved this hotel! Don't be alarmed when you see the front of the building…it’s in an alleyway & you have to be buzzed in. But, it is perfect inside. Had a beautiful view of the inside of the Galleria from our room. Carmine (front desk) was absolutely amazing… so so helpful! Gave us insight on getting to & from Sorrento & Capri, great recommendations on places to eat (Santa Lucia) & helped us find a good place to exchange money before we left Italy. He made the whole experience seamless!! Breakfast was wonderful. And the location was perfect… close to everything you want to see/do. Would highly highly recommend this place. 10/10

The staff are very nice, helpful.. Hotel beautiful , rooms very spacious… walking distance to Port, Historic area… on our visit we will stay here again definitely recommend

The staff are very nice, helpful.. Hotel beautiful , rooms very spacious… walking distance to Port, Historic area… on our visit we will stay here again definitely recommend

Property is clean and very spacious. Staff were very helpful and friendly. Front entrance doesn't give a true indication of how nice the hotel is.

Property is clean and very spacious. Staff were very helpful and friendly. Front entrance doesn't give a true indication of how nice the hotel is.

Everything

Everything

Excellent hotel and great staff. A fantastic experience. The entrance can be a bit intimidating as its located at the end of an alley...but then again, you are in Naples, Once out the alley, which is a short 50m walk, you are in the middle of Via Toledo and the heart of Naples. Great spot!

Excellent hotel and great staff. A fantastic experience. The entrance can be a bit intimidating as its located at the end of an alley...but then again, you are in Naples, Once out the alley, which is a short 50m walk, you are in the middle of Via Toledo and the heart of Naples. Great spot!

Nice, clean hotel. Knowledgeable staff in a good location.

Nice, clean hotel. Knowledgeable staff in a good location.

Great hotel

Great hotel

Beautiful hotel, in an awkwardly old building. The staff were excellent - very friendly and professional. Morning breakfast was great. Only complaint is how loud the surrounding area is at night, but that is a tradeoff for the convenient location. Room was large and clean, wifi was surprisingly fast. Also close to Cafe Gambrinus, where we went 4 times during our 3 day stay.

This is a wonderful boutique hotel in the heart of Naples. Great location and facilities. Staff is superb, particularly Anna and the assistants in the bar and breakfast area! Highly recommended, when in Naples!