Loved the open feel of the hotel, however the pool was closed for our 8 day stay, which was dissapoiting as the pool was the reason we booked the hotel and there was no advanced notice that the pool would be closed, therefore left disappointed, however it was a nice hotel

A beautiful location and property exceeded expectations

A beautiful location and property exceeded expectations

Our room was comfortable & contained everything we needed. It was good to have on-site dinner & breakfast available. The MAJOR BONUS for us was the EV charging available on-site (currently free for customers & suitable for non-tesla EVs) - very much appreciated. We would definitely stay here again.😊

Our room was comfortable & contained everything we needed. It was good to have on-site dinner & breakfast available. The MAJOR BONUS for us was the EV charging available on-site (currently free for customers & suitable for non-tesla EVs) - very much appreciated. We would definitely stay here again.😊

I very much enjoyed my stay. The staff were amazing, very friendly and very helpful. The food was great too, and service with a smile. Nice room, quiet with a little garden attached to the room overlooking the mangroves. I would definitely stay again. Thank you 😊

I very much enjoyed my stay. The staff were amazing, very friendly and very helpful. The food was great too, and service with a smile. Nice room, quiet with a little garden attached to the room overlooking the mangroves. I would definitely stay again. Thank you 😊

The room was well appointed however there were a few issues to mention: 1) The bathroom door handle came off and was not installed properly (Poor quality workmanship). 2) The TV remote was not working properly, and I could not lower the volume (no physical button on the TV either) and there was no way you can turn the TV off with the bright white screen staying on (you have to turn off the switch at the power point). 3) TV reception was horrible and all channels were freezing constantly. 4) The shower was very powerful and the spout sprays water outside the tub. 5) There is no room service on a Sunday. I asked for my room to be made up and the cleaning staff said no. They did give me a fresh set of towels. 6) The pictures on Wotif are deceiving. There are no push bikes to use nor is there a courtesy bus available. If you don't have your own car, then you will have to walk 30 minutes to the CBD or hire an e-scooter or Uber or Taxi.

The room was well appointed however there were a few issues to mention: 1) The bathroom door handle came off and was not installed properly (Poor quality workmanship). 2) The TV remote was not working properly, and I could not lower the volume (no physical button on the TV either) and there was no way you can turn the TV off with the bright white screen staying on (you have to turn off the switch at the power point). 3) TV reception was horrible and all channels were freezing constantly. 4) The shower was very powerful and the spout sprays water outside the tub. 5) There is no room service on a Sunday. I asked for my room to be made up and the cleaning staff said no. They did give me a fresh set of towels. 6) The pictures on Wotif are deceiving. There are no push bikes to use nor is there a courtesy bus available. If you don't have your own car, then you will have to walk 30 minutes to the CBD or hire an e-scooter or Uber or Taxi.

Chloe at reception and the cleaning staff were very professional and helpful.

I wanted to bring to your attention as spending nearly $600 dollars on accommodation I was expecting a bit more than what we received, when arriving to check in no run down was provided about the amenities instead the receptionist just provided myself with a piece of paper with limited details and my room key and went back to their phone call, I would’ve liked to have received more information about the dining details and that room service is provided however, it had to be done at reception which defeats the purpose in my opinion. The room was not clean and stunk of mildew, the glass on the balcony was filthy, the bathroom had visible water damage the bathroom door could not be shut and the shower had residue and mould all over it and was not cleaned properly, It was also to my understanding the room would be cleaned each day and it wasn’t, I can see the only one day someone had entered our room and only changed the towels and we did have a dirty bowl sitting on the bench I could see it had been accidentally dropped but put back and the remaining sauce that was in the bowl was spilt on the floor and left there the whole day until we returned that evening. I also found it concerning that all the dirty and ‘clean linen and towels’ were sitting out in the open air in the car park exposed to the elements for days and The tv remote needs replacing as it barely worked.

I wanted to bring to your attention as spending nearly $600 dollars on accommodation I was expecting a bit more than what we received, when arriving to check in no run down was provided about the amenities instead the receptionist just provided myself with a piece of paper with limited details and my room key and went back to their phone call, I would’ve liked to have received more information about the dining details and that room service is provided however, it had to be done at reception which defeats the purpose in my opinion. The room was not clean and stunk of mildew, the glass on the balcony was filthy, the bathroom had visible water damage the bathroom door could not be shut and the shower had residue and mould all over it and was not cleaned properly, It was also to my understanding the room would be cleaned each day and it wasn’t, I can see the only one day someone had entered our room and only changed the towels and we did have a dirty bowl sitting on the bench I could see it had been accidentally dropped but put back and the remaining sauce that was in the bowl was spilt on the floor and left there the whole day until we returned that evening. I also found it concerning that all the dirty and ‘clean linen and towels’ were sitting out in the open air in the car park exposed to the elements for days and The tv remote needs replacing as it barely worked.

Good in pictures but actually dated. You notice in room that walls/lamps etc is old and need renew. Bed was comfy!!! Also included room with door that is locked with other room is weird because you can hear other room tv and stuff. Just give the room with middle door to familys.

Good in pictures but actually dated. You notice in room that walls/lamps etc is old and need renew. Bed was comfy!!! Also included room with door that is locked with other room is weird because you can hear other room tv and stuff. Just give the room with middle door to familys.

A lovely place. Quiet and very tidy.

Average standard accommodation, although the package deal was good cost-wise especially if you travel with large family requiring more than 1 room (pretty much the only option you have). Average standard of cleanliness, service, state of repairs, etc. However, different people have different expectations. Safe location, plenty of parking.

Average standard accommodation, although the package deal was good cost-wise especially if you travel with large family requiring more than 1 room (pretty much the only option you have). Average standard of cleanliness, service, state of repairs, etc. However, different people have different expectations. Safe location, plenty of parking.

Nice room and facilities, quiet location

Nice room and facilities, quiet location

Bathroom was terrible, mouldy and the door wouldn't close due to being swollen from moisture. Cleanliness was not up to scratch.

Bathroom was terrible, mouldy and the door wouldn't close due to being swollen from moisture. Cleanliness was not up to scratch.

The rooms were clean and had great amenities. The King sized beds were great. A little damage to the wall tiles in the bathroom and some mould on the bathroom ceiling. One night someone came into the room and but left immediately when I said 'hello!'. The office said it was most likely the maintenance person who went to the wrong room.

The rooms were clean and had great amenities. The King sized beds were great. A little damage to the wall tiles in the bathroom and some mould on the bathroom ceiling. One night someone came into the room and but left immediately when I said 'hello!'. The office said it was most likely the maintenance person who went to the wrong room.

Our room had connecting doors to the room next to ours, @ approx 11pm the person in the next room opened up both door & tried to enter ours, my wife yelled & he quickly reversed, not sure why the connecting doors were left unlocked, our room was also not cleaned, & bed not made, we will not be going back!!!

Great place

Our room had connecting doors to the room next to ours, @ approx 11pm the person in the next room opened up both door & tried to enter ours, my wife yelled & he quickly reversed, not sure why the connecting doors were left unlocked, our room was also not cleaned, & bed not made, we will not be going back!!!

This property is great value for money; the rooms are large and clean and it is a very quiet area about 3-4 minutes from the centre of town.

Great place

This property is great value for money; the rooms are large and clean and it is a very quiet area about 3-4 minutes from the centre of town.

Great location near Queens Park. Close is about 15-20min walk. Neat, tidy, spacious and comfortable rooms. Great for our purpose.

Great location near Queens Park. Close is about 15-20min walk. Neat, tidy, spacious and comfortable rooms. Great for our purpose.

TV was dodgy, but staff were great from the initial ph. call, through helpfulness at late check-in and check out. Will return for sure. (bed was perfect for me too!)