Good location and nice staff, roof view is great

Good location and nice staff, roof view is great

The room was small but perfect. There was a shared sitting room with one other visitor with couch and a large space in which breakfast was served.

The room was small but perfect. There was a shared sitting room with one other visitor with couch and a large space in which breakfast was served.

This property has sub-standard amenities in the room. No shampoo, no glasses, no botteled water in the room, no coffe maker. If you are lucky, you can have botteled water at the reception desk at night. There is no one at the reception between 8 pm and 8 am. City parking is 900m away. The parking that the hotel offers closes at 6pm, which is inconvenient if you want to drive around Tuscany. However, staff is polite when you can find them. For the soundproof they offer you earplugs, I guess it's telling you all you need to know about the quietness.

This property has sub-standard amenities in the room. No shampoo, no glasses, no botteled water in the room, no coffe maker. If you are lucky, you can have botteled water at the reception desk at night. There is no one at the reception between 8 pm and 8 am. City parking is 900m away. The parking that the hotel offers closes at 6pm, which is inconvenient if you want to drive around Tuscany. However, staff is polite when you can find them. For the soundproof they offer you earplugs, I guess it's telling you all you need to know about the quietness.

The staff was superb: knowledgeable, friendly, helpful, pleasant. The property is a beautiful old palazzo with an interesting history. The rooms are comfortable, funky and clean. Great place to stay in a terrific location.

The staff was superb: knowledgeable, friendly, helpful, pleasant. The property is a beautiful old palazzo with an interesting history. The rooms are comfortable, funky and clean. Great place to stay in a terrific location.