Very unsafe. Windows do not lock. The staff charged me for 3 pets which one of those pets stayed in the car yet they still charged me even more for the one pet staying in the car. They charged me more in CASH in fees than Hotels.fom charged me for the room itself. The staff guy was very rude and threatened to kick us out because we had a third pet staying in our car! They are also not following fire code as there wasn’t even a smoke detector in our room. There’s black mold in the bathrooms. The floor was sticky. There were people in the parking lot looking through peoples car windows.

Very unsafe. Windows do not lock. The staff charged me for 3 pets which one of those pets stayed in the car yet they still charged me even more for the one pet staying in the car. They charged me more in CASH in fees than Hotels.fom charged me for the room itself. The staff guy was very rude and threatened to kick us out because we had a third pet staying in our car! They are also not following fire code as there wasn’t even a smoke detector in our room. There’s black mold in the bathrooms. The floor was sticky. There were people in the parking lot looking through peoples car windows.

The staff is very rude they make you stand in the cold to check in and the rooms are infested and are nasty

The staff is very rude they make you stand in the cold to check in and the rooms are infested and are nasty

Nasty room. Very dirty and unsanitary, Blood stains on the bed and walls. The room had roaches, the curtains was barely hanging on or covering the window. Mold on the shower curtain and in the tub. The floors was dirty. Trash is already in the trash can and they made it clear no refund.

Nasty room. Very dirty and unsanitary, Blood stains on the bed and walls. The room had roaches, the curtains was barely hanging on or covering the window. Mold on the shower curtain and in the tub. The floors was dirty. Trash is already in the trash can and they made it clear no refund.

Room was not cleaned well and damage to walls and mirror was poorly repaired. Towels looked like my stained shop rags. Ice machine was falling apart and looked unsanitary.

Room was not cleaned well and damage to walls and mirror was poorly repaired. Towels looked like my stained shop rags. Ice machine was falling apart and looked unsanitary.

Roaches Needles in room Very very worn out property

Roaches Needles in room Very very worn out property

The room was absolutely disgusting. The smell was unbelievable. When asked for another room we were told that even their non smoking rooms have been smoked in.

The room was absolutely disgusting. The smell was unbelievable. When asked for another room we were told that even their non smoking rooms have been smoked in.

they sold my room and wouldn't give me my money back

they sold my room and wouldn't give me my money back

I accidentally booked a twin bed room and I needed a king. I called the property management and they switched my room to a king! Very nice people.

I accidentally booked a twin bed room and I needed a king. I called the property management and they switched my room to a king! Very nice people.

the room smelled like smoke. there was an ashtray on the night stand. the bed had cigarette burns on it. the sink had cigertte burns on it. there were roaches in the room.

the room smelled like smoke. there was an ashtray on the night stand. the bed had cigarette burns on it. the sink had cigertte burns on it. there were roaches in the room.

Upon check-in: 1 Non-smoking room smelled like a smoking-room. 2 - Roach on pillow. Turned pillow cases inside out. 3 - TV remote didn’t work (battery was missing). 4 - Mold in tub/shower and on cloth shower curtain. 5 - Shower towel mat was wet before I took a shower. 6 - Bed looked like it had just been fluffed and sheets not changed. 7 - More roaches. Had office spray 2nd day. Even a roach inside glass and liner of microwave door. 8 - Housekeeping never came by the room. I left an appropriate tip of nothing. 9 - Carpet was dirty enough to discolor my feet and socks. Would never stay there again. Could have bought a tent & sleeping bag at WalMart and gone to a campground, which would have been cheaper and more enjoyable.

Upon check-in: 1 Non-smoking room smelled like a smoking-room. 2 - Roach on pillow. Turned pillow cases inside out. 3 - TV remote didn’t work (battery was missing). 4 - Mold in tub/shower and on cloth shower curtain. 5 - Shower towel mat was wet before I took a shower. 6 - Bed looked like it had just been fluffed and sheets not changed. 7 - More roaches. Had office spray 2nd day. Even a roach inside glass and liner of microwave door. 8 - Housekeeping never came by the room. I left an appropriate tip of nothing. 9 - Carpet was dirty enough to discolor my feet and socks. Would never stay there again. Could have bought a tent & sleeping bag at WalMart and gone to a campground, which would have been cheaper and more enjoyable.

My stay was fine. The bed was acceptable. Not the cleanest, but OK except for I saw about 6 roaches in my room over my 4 night stay.

My stay was fine. The bed was acceptable. Not the cleanest, but OK except for I saw about 6 roaches in my room over my 4 night stay.

Do not stay on the ground floor. There was a gap around the bottom of the door & roaches came in.

Do not stay on the ground floor. There was a gap around the bottom of the door & roaches came in.

Unclean mold in bathroom people up all night bagging

Unclean mold in bathroom people up all night bagging

Tried 3 different rooms all had not been cleaned. Beds had used sheets on them. Found a women's bra next to the bed. Slept in my clothes.

Tried 3 different rooms all had not been cleaned. Beds had used sheets on them. Found a women's bra next to the bed. Slept in my clothes.

It was dirty and falling apart. There was mold on the mirror and lipstick on the bedsheets

It was dirty and falling apart. There was mold on the mirror and lipstick on the bedsheets

I am moving across the country with a rental truck and a tow trailer towing a vehicle. This is my second time doing this, and I had made a reservation. After getting roadside assistance over something that wasn’t my fault and taking longer than I wanted getting gas, I called the hotel where I had a reservation begging the people who answered to cancel my reservation or at least transfer it to the next day because I was too exhausted to keep driving safely. The man who answered yelled at me and said he didn’t charge my card and hung up. I had been charged and Expedia tried to get me a refund but could not. I explained I’d needed emergency roadside assistance and wished I could stay the next day or at another one of this company’s hotels. Phone attitude of person answering was terrible.

The beds were a bit uncomfortable, kinda harder than I am use to.