Too far from town

Too far from town

Everything was great except for some dogs barking in the middle of the night. Kind of par for the course in that town, so not unexpected.

Everything was great except for some dogs barking in the middle of the night. Kind of par for the course in that town, so not unexpected.

The Rolson was a great stay in San Ignacio…the staff was so friendly and accommodating….it was convenient to have a restaurant on the premises that served delicious food. The tour guides were able to pick us up there at the lobby for our excersions. I would definitely stay at the Rolson again.

The Rolson was a great stay in San Ignacio…the staff was so friendly and accommodating….it was convenient to have a restaurant on the premises that served delicious food. The tour guides were able to pick us up there at the lobby for our excersions. I would definitely stay at the Rolson again.

The hotel overall is good. The staff are very friendly and the rooms are clean. The only criticisms I have are that they only offer housekeeping service every 2nd or 3rd day. We opted for every 2nd day, but we only got housekeeping completed 1 day out of our 5 day stay. This usually isn't too big of a deal as you can always ask for more towels or T.P. as needed. The only issue was our trash can was near overflowing by the end of our stay as you cannot flush T.P. down the toilet due to sensitive plumbing as is common all throughout Belize. The only other problem we had was very slow drainage in our shower resulting in a significant amount of water accumulating around the feet while showering. I suspect this was just an issue with our room as our friends in the room next to us did not experience this problem. The pool was fantastic and clean. The attached restaurant was excellent. Overall, our stay was good and we would stay again when we return to San Ignacio.

The hotel overall is good. The staff are very friendly and the rooms are clean. The only criticisms I have are that they only offer housekeeping service every 2nd or 3rd day. We opted for every 2nd day, but we only got housekeeping completed 1 day out of our 5 day stay. This usually isn't too big of a deal as you can always ask for more towels or T.P. as needed. The only issue was our trash can was near overflowing by the end of our stay as you cannot flush T.P. down the toilet due to sensitive plumbing as is common all throughout Belize. The only other problem we had was very slow drainage in our shower resulting in a significant amount of water accumulating around the feet while showering. I suspect this was just an issue with our room as our friends in the room next to us did not experience this problem. The pool was fantastic and clean. The attached restaurant was excellent. Overall, our stay was good and we would stay again when we return to San Ignacio.

Special service expensive

Special service expensive

Excellent hotel in San Ignacio. We used it as our base to explore this part of the country. (Caracol. Xunantunich, Cahal Pech, etc.). On site restaurant, we had the house specialty- BBQ pork ribs with rice, cole slaw. Delicious!!! 4-7pm Happy hour- Bucket of 6 bottles beer, $12.50 US. Get the mountain view rooms, great view of valley.

Excellent hotel in San Ignacio. We used it as our base to explore this part of the country. (Caracol. Xunantunich, Cahal Pech, etc.). On site restaurant, we had the house specialty- BBQ pork ribs with rice, cole slaw. Delicious!!! 4-7pm Happy hour- Bucket of 6 bottles beer, $12.50 US. Get the mountain view rooms, great view of valley.

We stayed here for 3 nights….it is a mid range hotel with a great pool. The restaurant is awesome and it has amazing views. We loved the staff at this hotel and they set us up with a once in a lifetime day trip to Tikal.

We stayed here for 3 nights….it is a mid range hotel with a great pool. The restaurant is awesome and it has amazing views. We loved the staff at this hotel and they set us up with a once in a lifetime day trip to Tikal.

I wouldn't stay here again even if it was free. I called for a shuttle pickup, it came but picked up other guests who arrived later and didnt have room for us so we waited over an hour to get to the hotel. Check in process was interrupted multiple times by other guest needs. Room floor was dirty, bathtub was full of hair and used toiletries, clearly overlooked by the housekeeping department. I went to use the hair dryer, it fell apart, I'm lucky I didn't get electrocuted. When I asked the front desk for one, the agent said he would check some other rooms for one and bring it by IF he found one. He did show up wth one 25 minutes later! I needed it to dry a bag, they did inform me that there was a dryer for $2. I told them I didn't have US change so had to wait for the hair dryer. Maybe the front desk person could have taken this opportunity to go above and beyond and dryed my bag or put a few quarters into a machine for me that they would have gotten back. I would have requested a room change or gotten a different hotel if we had more time. General hotel cleanliness not great either, dirt, qtip on stairs etc.Food tasty and service was friendly. Should have had another server scheduled, one was not enough. He was helpful polite and efficent for how busy it was! I cut my finger in the morning and the front desk agent couldnt even find me a bandaid. Seriously? Your staff are capable, train them and give them the tools they need.to do their jobs. Hotel shuttle.pickup was on time.

I wouldn't stay here again even if it was free. I called for a shuttle pickup, it came but picked up other guests who arrived later and didnt have room for us so we waited over an hour to get to the hotel. Check in process was interrupted multiple times by other guest needs. Room floor was dirty, bathtub was full of hair and used toiletries, clearly overlooked by the housekeeping department. I went to use the hair dryer, it fell apart, I'm lucky I didn't get electrocuted. When I asked the front desk for one, the agent said he would check some other rooms for one and bring it by IF he found one. He did show up wth one 25 minutes later! I needed it to dry a bag, they did inform me that there was a dryer for $2. I told them I didn't have US change so had to wait for the hair dryer. Maybe the front desk person could have taken this opportunity to go above and beyond and dryed my bag or put a few quarters into a machine for me that they would have gotten back. I would have requested a room change or gotten a different hotel if we had more time. General hotel cleanliness not great either, dirt, qtip on stairs etc.Food tasty and service was friendly. Should have had another server scheduled, one was not enough. He was helpful polite and efficent for how busy it was! I cut my finger in the morning and the front desk agent couldnt even find me a bandaid. Seriously? Your staff are capable, train them and give them the tools they need.to do their jobs. Hotel shuttle.pickup was on time.

I’ve never met nicer people anywhere! A fabulous place to stay. And the restaurant is excellent. We will be back.

I’ve never met nicer people anywhere! A fabulous place to stay. And the restaurant is excellent. We will be back.

Great staff, especially Emasie. She went above & beyond to make our stay a pleasant one. Only issue, the pool could use a little love, it has a not very inviting appearance.

Great staff, especially Emasie. She went above & beyond to make our stay a pleasant one. Only issue, the pool could use a little love, it has a not very inviting appearance.

Top be fair, I'm not sure there are many great options in San Ignacio unless perhaps if you're staying in one of the resorts. The main issue with this hotel is the location - it's an unpleasant and hilly 30 minute walk on the shoulder of the highway to get to downtown, which is the only area where you'll find some decent food options. The room was large but in a poor state. Stains, spider webs, etc. Water pressure in the shower was very low, and the shower was very moody and required a lot of tinkering to get any kind of warm water, at which point the water would immediately become scorching hot. Office hours are short, so there is no way to get any food before you leave on an excursion of any sort, for example. Laundry service is very expensive.

Top be fair, I'm not sure there are many great options in San Ignacio unless perhaps if you're staying in one of the resorts. The main issue with this hotel is the location - it's an unpleasant and hilly 30 minute walk on the shoulder of the highway to get to downtown, which is the only area where you'll find some decent food options. The room was large but in a poor state. Stains, spider webs, etc. Water pressure in the shower was very low, and the shower was very moody and required a lot of tinkering to get any kind of warm water, at which point the water would immediately become scorching hot. Office hours are short, so there is no way to get any food before you leave on an excursion of any sort, for example. Laundry service is very expensive.

Excellent stay at Rolson. The staff was very friendly and helpful. The room was very comfortable, clean and excellent WIFI connectivity.

Excellent stay at Rolson. The staff was very friendly and helpful. The room was very comfortable, clean and excellent WIFI connectivity.

The owner/staff was not friendly. Food at the restaurant was awful.

The owner/staff was not friendly. Food at the restaurant was awful.

Great food and drinks. Really nice staff. Family owned. Secluded pool. Stairs included with the stay encourage health and wellbeing

Very nice and clean. On the hill just out side of town it was a little cooler than town. It was about a 15 minute walk to town, and a $2.50 USD taxi ride back up the hill. The staff was really helpful about finding tourist activities.

The staff went out of their way to open the restaurant for breakfast two hours early for us. And they miraculously found mimosas when we asked for them. On site massages were very nice.

Staff very helpful. Restaurant on site is fantastic.

Staff were helpful, and always available. The hotel is clean, comfortable and welcoming. Wifi is inconsistent but was adequate for our needs. It was spotty in our room but ok in common areas.

Staff were helpful, and always available. The hotel is clean, comfortable and welcoming. Wifi is inconsistent but was adequate for our needs. It was spotty in our room but ok in common areas.