I like been flexible I have a extra person por a day and they Ed with low cost with no problem others hotel they are very difficult , hospitality of the employees great , good food at the restaurant

I like been flexible I have a extra person por a day and they Ed with low cost with no problem others hotel they are very difficult , hospitality of the employees great , good food at the restaurant

Exelent location

Exelent location

Restaurant and valet staff were outstanding. Front desk couldn’t care less about our requests, even though we paid for the most expensive room. Music started blasting at 10am from the restaurant upstairs. Would not stay here again.

Restaurant and valet staff were outstanding. Front desk couldn’t care less about our requests, even though we paid for the most expensive room. Music started blasting at 10am from the restaurant upstairs. Would not stay here again.

I checked into room 226 and it was immediately clear the room had mildew. Additionally the room had no windows, so I was unable to clear the air. I expressed my concerns to the hotel, but they refused to change rooms for me, I was even willing to take a smaller room versus a suite I paid for. I returned to the room and while in the restroom I had parts of the ceiling come down on me, which then drew my attention to the black mold on the ceiling. My one night stay was horrible and I spent part of the night with the room doors open to have some kind of fresh air. I would not recommend this hotel to anyone, because of their lack of service.

Great experience

I checked into room 226 and it was immediately clear the room had mildew. Additionally the room had no windows, so I was unable to clear the air. I expressed my concerns to the hotel, but they refused to change rooms for me, I was even willing to take a smaller room versus a suite I paid for. I returned to the room and while in the restroom I had parts of the ceiling come down on me, which then drew my attention to the black mold on the ceiling. My one night stay was horrible and I spent part of the night with the room doors open to have some kind of fresh air. I would not recommend this hotel to anyone, because of their lack of service.

Great experience

Loved the customer service starting with arrival check in to parked car and help with my luggage and room I would stay here again Definetly

Loved the customer service starting with arrival check in to parked car and help with my luggage and room I would stay here again Definetly

Great service

Great service

The property looks super tired , dated , the property itself is an old building very beautiful arquitectural wise but looks like they haven”t put any effort or money in maintenance. Our internet and t.v did not work during our stay even though we reported since we arrived. This property is not a 4 star place at all . .

The property looks super tired , dated , the property itself is an old building very beautiful arquitectural wise but looks like they haven”t put any effort or money in maintenance. Our internet and t.v did not work during our stay even though we reported since we arrived. This property is not a 4 star place at all . .

Very good location, there was no hairdryer and minibar in the room.

Very good location, there was no hairdryer and minibar in the room.

It rests very well

It rests very well

on check-in they could not find me in system. I arrived late, as I had notified them, early 6 am morning after first night date. Eventually figured it out. Room had no ventilation or air conditioning. Only fans. Bathtub drain did not work. Shower was a drizzle and hot water took long time to arrive. TV channels hard to figure out. No guide provided. Otherwise all else was good.

on check-in they could not find me in system. I arrived late, as I had notified them, early 6 am morning after first night date. Eventually figured it out. Room had no ventilation or air conditioning. Only fans. Bathtub drain did not work. Shower was a drizzle and hot water took long time to arrive. TV channels hard to figure out. No guide provided. Otherwise all else was good.

They change my room 4 times

They change my room 4 times

decent hotel but many near by are in better condition

decent hotel but many near by are in better condition

Good central location.

Good central location.

The hotel is beautifully historic. Very clean and very well-kept. In a prime location of the historic city center. I landed at 5 AM from a redeye flight and arrived at the hotel at 6 AM. The staff was able to check me in for a reasonable fee so that I can get a good nap and restful morning.

The hotel is beautifully historic. Very clean and very well-kept. In a prime location of the historic city center. I landed at 5 AM from a redeye flight and arrived at the hotel at 6 AM. The staff was able to check me in for a reasonable fee so that I can get a good nap and restful morning.

The hotel is next to Morelia Cathedral, which is in the centre of Morelia. It is very convenient to walk around. The building is historical. The staff is very friendly although some of them are difficult to communicate in English. The hotel is not cheap. But the facilities are limited, e.g. there is no fridge, no kettle, no slippers.

The hotel is next to Morelia Cathedral, which is in the centre of Morelia. It is very convenient to walk around. The building is historical. The staff is very friendly although some of them are difficult to communicate in English. The hotel is not cheap. But the facilities are limited, e.g. there is no fridge, no kettle, no slippers.