The description and photos of the hotel are misleading and an incorrect representation of the hotel on Expedia. The hotel is not a luxury 5 star hotel, as stated in Expedia description. It is outdated, facilities are extremely poor, the rooms are dirty, ants were found in the room and on the beds on more than one occasion and that was after the hotel agreed to change the bed sheets and spray the room! The balcony was filthy. The air conditioning was so noisy we couldn’t leave it on at night but that didn’t make a difference as we could hear the neighbours air con! Avoid, Avoid, Avoid this hotel at all costs!!! I’ve stayed in better 3 stars than this hotel. So disappointed with the hotel, we left a day earlier. We requested a refund for the day we left early both the hotel and Expedia refused to offer a refund. Expedia has completely miss sold the hotel.

The description and photos of the hotel are misleading and an incorrect representation of the hotel on Expedia. The hotel is not a luxury 5 star hotel, as stated in Expedia description. It is outdated, facilities are extremely poor, the rooms are dirty, ants were found in the room and on the beds on more than one occasion and that was after the hotel agreed to change the bed sheets and spray the room! The balcony was filthy. The air conditioning was so noisy we couldn’t leave it on at night but that didn’t make a difference as we could hear the neighbours air con! Avoid, Avoid, Avoid this hotel at all costs!!! I’ve stayed in better 3 stars than this hotel. So disappointed with the hotel, we left a day earlier. We requested a refund for the day we left early both the hotel and Expedia refused to offer a refund. Expedia has completely miss sold the hotel.

The hotel is far from being 5 stars. It needs maintenance and the food is basic. Cleanliness is average. Better towels are needed both in the rooms and at the pool. However, the location is beautiful, the beach is gorgeous and so is the pool.

The hotel is far from being 5 stars. It needs maintenance and the food is basic. Cleanliness is average. Better towels are needed both in the rooms and at the pool. However, the location is beautiful, the beach is gorgeous and so is the pool.

Clean hotel , with great staff.

Clean hotel , with great staff.

Friendly staff and good facilities. Food was good although limited for vegetarians. The staff did offer to make off menu dinner on a couple of days, which was much appreciated.

Friendly staff and good facilities. Food was good although limited for vegetarians. The staff did offer to make off menu dinner on a couple of days, which was much appreciated.

a very cozy place

a very cozy place

Amazing stay and friendly helpful staff. Cleaning staff at least the ones we had spoke only Russian which made it very difficult to communicate with them especially when we had missing towels or soaps overall it is a very pleasant stay, however certain parts of the hotel do need a bit of an upgrade but if I had to go to Paphos again I would rebook the Venus beach hotel. Before I forget Maria from the kids club, she's an angel that just fell out of heaven. My son adored her and we used to enjoy having a chit chat with her she is really sweet and dedicated. Well done

Amazing stay and friendly helpful staff. Cleaning staff at least the ones we had spoke only Russian which made it very difficult to communicate with them especially when we had missing towels or soaps overall it is a very pleasant stay, however certain parts of the hotel do need a bit of an upgrade but if I had to go to Paphos again I would rebook the Venus beach hotel. Before I forget Maria from the kids club, she's an angel that just fell out of heaven. My son adored her and we used to enjoy having a chit chat with her she is really sweet and dedicated. Well done

Wasn’t too clean the staff were quite rude and they didn’t allow us to check in on time. Whilst we were waiting to check in we saw that there was another customer complaining also about the room they were given and the cleanliness of the room. Staff were being rude at reception and told us to go and sit down whilst we were awaiting to check in as if they didn’t want to deal with us. Only good thing was the view from our hotel room especially at night with the sunset.

Wasn’t too clean the staff were quite rude and they didn’t allow us to check in on time. Whilst we were waiting to check in we saw that there was another customer complaining also about the room they were given and the cleanliness of the room. Staff were being rude at reception and told us to go and sit down whilst we were awaiting to check in as if they didn’t want to deal with us. Only good thing was the view from our hotel room especially at night with the sunset.

Good facilities, nice rooms, issue with smoking on near by room balcony's

Quirk and conveniant

Good facilities, nice rooms, issue with smoking on near by room balcony's

Quirk and conveniant

Nice rooms. Good buffet.

Nice rooms. Good buffet.

Misunderstanding in beginning at reception and some reparations in the bedroom and bathroom but has been very quickly repaired otherwise all was perfect thank you

Misunderstanding in beginning at reception and some reparations in the bedroom and bathroom but has been very quickly repaired otherwise all was perfect thank you

Wonderful resort 4km from the harbor. Staff were all very nice and accommodating. Great, large pool with loads of lounge chairs. Beach is very nice and sandy. The grounds, excellent. I would recommend this resort to anyone, especially families, and couples. Stunning sunsets. Loved the large rooms with sea view balconies. Very comfortable beds!!! Having said that, I have a few pet peeves: 1. Upon entering with car, it’s confusing on how to enter, until the car driver, driving out, informed us to press a black button to enter. I only imagine how many have had the same confused, problem. There is a small black box you almost can’t see ( on the right) to enter, it needs to have properly large signage. 2. Hotel lifts ( I already informed the front staff) most floor numbers have the lobby as 0. However the lobby is on level 2 ( in green). I can’t even count on how many people I came across, that were confused on where to get to lobby! Your lifts are running up and down unnecessarily and therefore you are waisting electricity. Simply change that button, to “Lobby” or place a lobby sign next to the green button. 3. The staff are all wonderful, but I don’t know how to recommend some of them by name. No one is wearing a name tag 4. Upon check in, we were given written instructions. They were on a photo copy, such bad quality and hardly illegibly. You are a 5 star hotel. These copies don’t even belong at a 2star hotel Small issues, that can easily be fixed

Wonderful resort 4km from the harbor. Staff were all very nice and accommodating. Great, large pool with loads of lounge chairs. Beach is very nice and sandy. The grounds, excellent. I would recommend this resort to anyone, especially families, and couples. Stunning sunsets. Loved the large rooms with sea view balconies. Very comfortable beds!!! Having said that, I have a few pet peeves: 1. Upon entering with car, it’s confusing on how to enter, until the car driver, driving out, informed us to press a black button to enter. I only imagine how many have had the same confused, problem. There is a small black box you almost can’t see ( on the right) to enter, it needs to have properly large signage. 2. Hotel lifts ( I already informed the front staff) most floor numbers have the lobby as 0. However the lobby is on level 2 ( in green). I can’t even count on how many people I came across, that were confused on where to get to lobby! Your lifts are running up and down unnecessarily and therefore you are waisting electricity. Simply change that button, to “Lobby” or place a lobby sign next to the green button. 3. The staff are all wonderful, but I don’t know how to recommend some of them by name. No one is wearing a name tag 4. Upon check in, we were given written instructions. They were on a photo copy, such bad quality and hardly illegibly. You are a 5 star hotel. These copies don’t even belong at a 2star hotel Small issues, that can easily be fixed

The service of the staff was exceptional. Honestly went above and beyond. They remember your choices and are always willing to help. The area however has a lot of buildings under construction. The hotel and the beach are the best attractions here. Great for those wanting to just relax. Bus services however are regular and reliable

The service of the staff was exceptional. Honestly went above and beyond. They remember your choices and are always willing to help. The area however has a lot of buildings under construction. The hotel and the beach are the best attractions here. Great for those wanting to just relax. Bus services however are regular and reliable

Weather amazing, brilliant hotel staff, polite and friendly couldnt do enough for you ,no issues at all, would stay again

Weather amazing, brilliant hotel staff, polite and friendly couldnt do enough for you ,no issues at all, would stay again

There was an incident with our hotel room where another person was allocated our hotel key and entered at an inappropriate time. Staff did apologise for the incident

There was an incident with our hotel room where another person was allocated our hotel key and entered at an inappropriate time. Staff did apologise for the incident

The hotel is in need to good repair work. The toilet holder did not hold the roll it kept falling off. When I checked in they gave me two mini soaps. During my entire stay, they were not replaced. On days fresh towels were not provided, and the tea and milk were not replaced. The bathroom needed some repair work. The only positive was Maria who worked in the dining department she was very friendly and welcoming with a smile every day. I was also very upset one day I was having my dinner and I had three small pieces of dessert. A chap with glasses, not a chubby one came and placed the bill for my drink on my table and commented oh you have taken one of each when I only had three. I found this very rude because on all the other days they waited until I had finished before giving me my bill. Most of the front desk staff were abrupt. I only found Ailona very helpful.

The hotel is in need to good repair work. The toilet holder did not hold the roll it kept falling off. When I checked in they gave me two mini soaps. During my entire stay, they were not replaced. On days fresh towels were not provided, and the tea and milk were not replaced. The bathroom needed some repair work. The only positive was Maria who worked in the dining department she was very friendly and welcoming with a smile every day. I was also very upset one day I was having my dinner and I had three small pieces of dessert. A chap with glasses, not a chubby one came and placed the bill for my drink on my table and commented oh you have taken one of each when I only had three. I found this very rude because on all the other days they waited until I had finished before giving me my bill. Most of the front desk staff were abrupt. I only found Ailona very helpful.