There was a low frequecy noise that persisted in the night, very annoying. Had to have desk quiet peoplw down the hall. Had to switch rooms, flat screen audio distorted. In second room the remote was not working properly. I wont stay there again

Being a HI Express, I was looking forward to the cinnamon rolls. They didn’t have them. Breakfast buffet was quite average.

Being a HI Express, I was looking forward to the cinnamon rolls. They didn’t have them. Breakfast buffet was quite average.

Nice hotel. Carpet needed to be cleaned in our room.

A

It is by itself at an exit with no food or corner store.

It is by itself at an exit with no food or corner store.

Liz was super nice at the front. Breakfast offered a good variety. Nice room . Nice housekeeping

Liz was super nice at the front. Breakfast offered a good variety. Nice room . Nice housekeeping

stay comfortable.

stay comfortable.

Close to the airport. Clean, comfy bed, staff was very accommodating.

Close to the airport. Clean, comfy bed, staff was very accommodating.

Horrible and rude staff, incorrect information provided during my check in, and i wasnt even able to stay, staff named Sarah and another front desk clerk were very unhelpful and were very demeaning and rude

Horrible and rude staff, incorrect information provided during my check in, and i wasnt even able to stay, staff named Sarah and another front desk clerk were very unhelpful and were very demeaning and rude

Water pressure is not good and the room was not the cleanest. The people in the hall were so loud from about 00-01:30am. Decent place but wouldn’t book again.

We tried to check in at normal check in time and our room wasn't ready yet. We were NOT the only ones waiting either. They told us about 15 minutes, so we went and grabbed some food, went back an hour later and it STILL wasn't ready. The staff was on edge. One even walked away from the front desk and left the other guy by himself because it was "too stressful". My family stood in the lobby for about an hour waiting for a room along with 3 other families also waiting for their rooms. They gave us keys saying it was finally clean and when we got there it wasn't clean at all. We had to change clothes in a dirty room so we wouldn't be late to our concert. The cleaning lady also took our room keys from us. We didn't get back until after midnight and luckily the room was ready by then. No one offered any compensation for all of the trouble. I would NEVER recommend this hotel to anyone. It was an absolute awful experience.

We tried to check in at normal check in time and our room wasn't ready yet. We were NOT the only ones waiting either. They told us about 15 minutes, so we went and grabbed some food, went back an hour later and it STILL wasn't ready. The staff was on edge. One even walked away from the front desk and left the other guy by himself because it was "too stressful". My family stood in the lobby for about an hour waiting for a room along with 3 other families also waiting for their rooms. They gave us keys saying it was finally clean and when we got there it wasn't clean at all. We had to change clothes in a dirty room so we wouldn't be late to our concert. The cleaning lady also took our room keys from us. We didn't get back until after midnight and luckily the room was ready by then. No one offered any compensation for all of the trouble. I would NEVER recommend this hotel to anyone. It was an absolute awful experience.

The folks in the room above me were screaming and crying and jumping on the floor until 1 am. Had to call the front desk at midnight and 1 am.

The folks in the room above me were screaming and crying and jumping on the floor until 1 am. Had to call the front desk at midnight and 1 am.

Water pressure is not good and the room was not the cleanest. The people in the hall were so loud from about 00-01:30am. Decent place but wouldn’t book again.

Great

Great

The check in seemed to come with shift change. We waited while the staff seemed unconcerned about our being left waiting and didn’t even acknowledge that we were there. A simple acknowledgment of our presence and maybe an explanation of the delay would have been polite.

The check in seemed to come with shift change. We waited while the staff seemed unconcerned about our being left waiting and didn’t even acknowledge that we were there. A simple acknowledgment of our presence and maybe an explanation of the delay would have been polite.

Very convenient to the airport. Very soft & comfortable beds.

Very convenient to the airport. Very soft & comfortable beds.

From the very start this place was terrible. They booked another family to the room we were already in. They activated a key to the room we were already in. The room was dirty. There was a toothbrush in the bathroom and trash on the floor. The air conditioner didn’t work. Mind you we stayed in August in the heat of summer. Their only response to any of it was simply ok. No offer to accommodate our experience or to change rooms. Do Not Recommend

From the very start this place was terrible. They booked another family to the room we were already in. They activated a key to the room we were already in. The room was dirty. There was a toothbrush in the bathroom and trash on the floor. The air conditioner didn’t work. Mind you we stayed in August in the heat of summer. Their only response to any of it was simply ok. No offer to accommodate our experience or to change rooms. Do Not Recommend

Great staff

Great staff

Very good