The front desk did not tell me until after i checked in that the key cards did not work and a staff member would have to let us in our room everytime. The door didnt latch good enough for me and was able to be push in alittle. I decided I did not feel safe staying there with those conditions and left. They should have disclosed the key card issue before i checked in and wasted my money.

Beds were dirty, no mattress protectors.

Outside looked very nice! Once inside, it was awful! Huge spots on carpet in halls, room and the bathroom floors were dirty! Key system did not work so someone had to escort you to your room and unlock it each time you entered/left. Terrible!!!!!!!!!!

Beds were dirty, no mattress protectors.

Outside looked very nice! Once inside, it was awful! Huge spots on carpet in halls, room and the bathroom floors were dirty! Key system did not work so someone had to escort you to your room and unlock it each time you entered/left. Terrible!!!!!!!!!!

The front desk did not tell me until after i checked in that the key cards did not work and a staff member would have to let us in our room everytime. The door didnt latch good enough for me and was able to be push in alittle. I decided I did not feel safe staying there with those conditions and left. They should have disclosed the key card issue before i checked in and wasted my money.

Clean, not as good of a breakfast as bigger locations Free parking and pet friendly

Clean, not as good of a breakfast as bigger locations Free parking and pet friendly

The pool was a little dirty looking. The staff was fairly friendly though.

The pool was a little dirty looking. The staff was fairly friendly though.

I’ve stayed in Home2Suites previously and loved them. Unfortunately, I did not have the same experience for this hotel. While, they did have the amenities that Home2Suites are known for (breakfast, pool, fitness room and etc), my room was terrible. The dishwasher was not working. They did a poor job of cleaning the room prior to me even checking in. Not once did a staff member come and clean my room during my stay. I’m pretty sure that there was a plumping issue, as the bathtub and sinks had drain issues. However, the hotel was in a lovely area, with everything that one could need within a short distance. Overall, I would give this hotel 2.5 stars. Had my actual hotel been better, it would have been given at least 3.5-4 stars.

I’ve stayed in Home2Suites previously and loved them. Unfortunately, I did not have the same experience for this hotel. While, they did have the amenities that Home2Suites are known for (breakfast, pool, fitness room and etc), my room was terrible. The dishwasher was not working. They did a poor job of cleaning the room prior to me even checking in. Not once did a staff member come and clean my room during my stay. I’m pretty sure that there was a plumping issue, as the bathtub and sinks had drain issues. However, the hotel was in a lovely area, with everything that one could need within a short distance. Overall, I would give this hotel 2.5 stars. Had my actual hotel been better, it would have been given at least 3.5-4 stars.

The stay was great! Hotel was clean and comfortable. The staff was so friendly!

The stay was great! Hotel was clean and comfortable. The staff was so friendly!

Our room didnt feel clean and sheets looked like someone had already been in the bed

Our room didnt feel clean and sheets looked like someone had already been in the bed

I was especially impressed with the front desk service. Everyone was so friendly. The property was very clean and comfortable.

I was especially impressed with the front desk service. Everyone was so friendly. The property was very clean and comfortable.

It was overall quiet stay. Shower was not working properly. Staff was friendly and polite.

It was overall quiet stay. Shower was not working properly. Staff was friendly and polite.

Clean room. Stocked kitchette

Clean room. Stocked kitchette

Enjoyed it! Will stay again!!

Enjoyed it! Will stay again!!

This propert was awesome when it opened a few years ago but is slowly falling into disrepair. The breakfast buffet was only ever half stocked, often out of dishes. Room had dirty grout, the shower didn’t drain, and the toilet wasn’t properly seated. Felt like I had to bring my own Lysol. There for 5 days visiting family and never had room service even though we asked once. We used to love it here because it fit our family well but we will try another place next trip.

This propert was awesome when it opened a few years ago but is slowly falling into disrepair. The breakfast buffet was only ever half stocked, often out of dishes. Room had dirty grout, the shower didn’t drain, and the toilet wasn’t properly seated. Felt like I had to bring my own Lysol. There for 5 days visiting family and never had room service even though we asked once. We used to love it here because it fit our family well but we will try another place next trip.

The shower had no pressure, was poorly lit. There was a gap in the door so it wasn't blocking the sound from outside. The wires where exposed everywhere, and even the water pipes in the bathroom where exposed.

The shower had no pressure, was poorly lit. There was a gap in the door so it wasn't blocking the sound from outside. The wires where exposed everywhere, and even the water pipes in the bathroom where exposed.

Showed up and couldnt get the room we booked. Nobody cared. Sat in the lobby and watched this happen to at least 5 other parties upon arrival. Offered some points as a consolation - who knows if that ever happened. Finally got an accessible king room - made it work with our family. Place is pretty dirty - stains on carpets, trash laying around. Ran out of food for breakfast. Couldnt find anyone to replenish. Finally did, but they didn’t care. Seems like this is all standard practice for this hotel. Forgot to mention the fight(?) that supposedly happened on the lobby patio at about 10p where 3-4 police cars were summoned to the scene. Blue lights flashing into our hotel windows while we were trying to put our kids to bed. This place missed the mark on just about every level. Oh and my sister got bed bugs from staying in her room (thank God that didnt happen to us)

Showed up and couldnt get the room we booked. Nobody cared. Sat in the lobby and watched this happen to at least 5 other parties upon arrival. Offered some points as a consolation - who knows if that ever happened. Finally got an accessible king room - made it work with our family. Place is pretty dirty - stains on carpets, trash laying around. Ran out of food for breakfast. Couldnt find anyone to replenish. Finally did, but they didn’t care. Seems like this is all standard practice for this hotel. Forgot to mention the fight(?) that supposedly happened on the lobby patio at about 10p where 3-4 police cars were summoned to the scene. Blue lights flashing into our hotel windows while we were trying to put our kids to bed. This place missed the mark on just about every level. Oh and my sister got bed bugs from staying in her room (thank God that didnt happen to us)

Sharon at Front Desk was simply amazing!

Sharon at Front Desk was simply amazing!