The wifi was pretty bad, making simple tasking like opening a new tab on the browser painful. I had to cancel a couple of meetings due to the connection being so unstable. The room I was in was nothing like the pictures, dark and small while in the pictures it was the opposite. The bathroom door didn't work properly too. At the end of the day, not a bad place, but for the price not worth it.

The spanish style of the hotel is very nice!!!

The spanish style of the hotel is very nice!!!

A centrally situated hotel with character. Two negatives, beds by pool could not be adjusted and the breakfast quality could do with improving. However we would stay there again. Good value for money

A centrally situated hotel with character. Two negatives, beds by pool could not be adjusted and the breakfast quality could do with improving. However we would stay there again. Good value for money

Very helpful service at the reception! They gave us another room as room neighbours were really loud and unfriendly.

Very helpful service at the reception! They gave us another room as room neighbours were really loud and unfriendly.

A cracking little budget hotel right in the middle of town

A cracking little budget hotel right in the middle of town

Lovely looking hotel and amazing features. Our room was not very nice.

Lovely looking hotel and amazing features. Our room was not very nice.

Nice hotel.

Nice hotel.

Really liked hotel very clean and comfortable but food let it down food was cold bad service had to wait about 15min to get more bacon and eggs for breakfast toaster not working properly evening meal was bad nearly every thing swimming in oil cheap bad food it's a pity because the hotel has everything going for it except the food and the service I would stay again but bed only What a shame such a lovely old hotel with charm and history but unfortunately bad food and service This hotel needs to get their act together and serve better food maybe different management Here's hoping!!!!

Really liked hotel very clean and comfortable but food let it down food was cold bad service had to wait about 15min to get more bacon and eggs for breakfast toaster not working properly evening meal was bad nearly every thing swimming in oil cheap bad food it's a pity because the hotel has everything going for it except the food and the service I would stay again but bed only What a shame such a lovely old hotel with charm and history but unfortunately bad food and service This hotel needs to get their act together and serve better food maybe different management Here's hoping!!!!

Lovely quaint hotel in an ideal location by the old port. Would definitely stop there again. Take your own toiletries as they only provide small sachets (shampoo and shower gel)

Lovely quaint hotel in an ideal location by the old port. Would definitely stop there again. Take your own toiletries as they only provide small sachets (shampoo and shower gel)

Fantastic experience. Hotel had a lot of character, and amazing breakfast and dinner. Amazing location in the center of the old town of Puerto de la Cruz. I am so glad Hotel BotanicoOriental Spa & Garden didn't have availability. I spent two days at the 5 Star Botanico, then a week at Hotel Marquesa. I am giving Marquesa a perfect score, because they did many things above their star rating.

Fantastic experience. Hotel had a lot of character, and amazing breakfast and dinner. Amazing location in the center of the old town of Puerto de la Cruz. I am so glad Hotel BotanicoOriental Spa & Garden didn't have availability. I spent two days at the 5 Star Botanico, then a week at Hotel Marquesa. I am giving Marquesa a perfect score, because they did many things above their star rating.

The hotel has great character and is based in a really good location with an abundance of bars and restaurants close by. The rooms were spacious but were a little warm due to the time of the year and no air conditioning. The bed was comfortable. We had both breakfast and dinner in the hotel. They had a large range of choices in a buffet style and represented good value for money. We also had the pleasure of dining at the restaurant in front of the hotel one evening. A wonderful German band was playing The rooftop pool is nice and refreshing after a long day of walking around. The only slight problem we had was finding free parking. We eventually found something around 15 mins walk away. We just decided to park up there each day. It was up the hill so was a good workout. Paid parking is available closer to the hotel. If anyone is looking for a quick 20 minute COVID test for flying, we used Eurofins megalab which is a short walk from the hotel. We would definitely stay at this hotel again.

The hotel has great character and is based in a really good location with an abundance of bars and restaurants close by. The rooms were spacious but were a little warm due to the time of the year and no air conditioning. The bed was comfortable. We had both breakfast and dinner in the hotel. They had a large range of choices in a buffet style and represented good value for money. We also had the pleasure of dining at the restaurant in front of the hotel one evening. A wonderful German band was playing The rooftop pool is nice and refreshing after a long day of walking around. The only slight problem we had was finding free parking. We eventually found something around 15 mins walk away. We just decided to park up there each day. It was up the hill so was a good workout. Paid parking is available closer to the hotel. If anyone is looking for a quick 20 minute COVID test for flying, we used Eurofins megalab which is a short walk from the hotel. We would definitely stay at this hotel again.

Lovely historic hotel. The man on reception was very friendly and informative. Very clean, Good selection buffet breakfast and fried eggs cooked to order. Lovely views from rooftop pool.

Lovely historic hotel. The man on reception was very friendly and informative. Very clean, Good selection buffet breakfast and fried eggs cooked to order. Lovely views from rooftop pool.

A hotel of great character in a prime location. Great service.

A hotel of great character in a prime location. Great service.

Do not be fooled by the patio restaurant at the front, enter the hotel to a magnificent adventure in Spanish heritage and history with the age and architecture. Much bigger than it appears from the street and includes an adjacent newer building with a rooftop swimming pool and lounge chairs. Larger rooms, a breakfast with options and outstanding staff makes this top of the three stars, all with a fantastic central location that is a few footsteps from everything. Ask for Jose to experience a personal welcome and attention.

Do not be fooled by the patio restaurant at the front, enter the hotel to a magnificent adventure in Spanish heritage and history with the age and architecture. Much bigger than it appears from the street and includes an adjacent newer building with a rooftop swimming pool and lounge chairs. Larger rooms, a breakfast with options and outstanding staff makes this top of the three stars, all with a fantastic central location that is a few footsteps from everything. Ask for Jose to experience a personal welcome and attention.

Good: Charming reception area, friendly receptionists, clean ang good-sized rooms. Clean. Clentrally located. Bad. Breakfast was close to disgusting. It would behove the hotel to minimise the number of items offered and focus on fewer items of higher quality. The breakfast room was very uncharming and had bad lighting. Wi-fi reception in the rooms was sketchy.

Good: Charming reception area, friendly receptionists, clean ang good-sized rooms. Clean. Clentrally located. Bad. Breakfast was close to disgusting. It would behove the hotel to minimise the number of items offered and focus on fewer items of higher quality. The breakfast room was very uncharming and had bad lighting. Wi-fi reception in the rooms was sketchy.

Excellent location,staff very helpful.food a little bland and repetetive.Rooms are generally in need of upgrading,but comfortable. Large balcony.

Excellent location,staff very helpful.food a little bland and repetetive.Rooms are generally in need of upgrading,but comfortable. Large balcony.

very good but breakfast a bit limited eg fresh fruit, but definitely would return