Was reasonable priced and good location

We were very disappointed with our stay. Rooms had nothing to offer in terms of cutlery or plates etc. TV’s were unable to connect to Netflix etc, it was like it was the 90’s We were put in a really out of the way room and there was nothing on offer in terms of food.

Stayed here 3 nights for convenience of an apartment. The hotel and room are very average and really needs a makeover. The mattress and lounge need to be replaced. A few kitchen items had to be rewashed as they were dirty and everything kept freezing in the fridge even when changing the temperature. The air con was nice and warm in lounge area however it didn’t reach the separate bedroom and got so cold we had to get 2 blankets as bed only had a thin doona and no electric blanket. It was only a 15 minute walk to town and it was directly across the road from the beach so we did have a great ocean view. For the money and space provided I wouldn’t stay here again. The staff were friendly and helpful and pool area was great.

Stayed here 3 nights for convenience of an apartment. The hotel and room are very average and really needs a makeover. The mattress and lounge need to be replaced. A few kitchen items had to be rewashed as they were dirty and everything kept freezing in the fridge even when changing the temperature. The air con was nice and warm in lounge area however it didn’t reach the separate bedroom and got so cold we had to get 2 blankets as bed only had a thin doona and no electric blanket. It was only a 15 minute walk to town and it was directly across the road from the beach so we did have a great ocean view. For the money and space provided I wouldn’t stay here again. The staff were friendly and helpful and pool area was great.

Hotels.com ratings were very accurate. This is a very average, no frills and dated property. The staff members were very friendly and welcoming. Food options limited as they won’t have a chef until a later time. Bed was comfortable. Excellent food options in main part of Torquay about 1/2 mile away.

Hotels.com ratings were very accurate. This is a very average, no frills and dated property. The staff members were very friendly and welcoming. Food options limited as they won’t have a chef until a later time. Bed was comfortable. Excellent food options in main part of Torquay about 1/2 mile away.

Nice and clean

Nice and clean

Overall nice .except website made it seem like bath in room but there wasn't booked threw Expedia

Overall nice .except website made it seem like bath in room but there wasn't booked threw Expedia

Neat, clean, good coffee

Neat, clean, good coffee

Booked this property and travelled from melbourne. Resturant was closed which was not advertised on website. Milk in fridge for tea and coffee was frozen solid. Tv did not work properly and could not even get the tv guide to work. Room was above the carpark which was fine however the noise from cars driving in and out woke us. When hotel was contacted i was essentially told it is not their respsonsibility to provide milk for tea and coffee and if i wanted a quieter room i should have booked a different one. Unsure how i was supposed to know what the area sounded like before attending. Save your money and book the racv because this was ridiculous and the managements response was equally as ridiculous

Booked this property and travelled from melbourne. Resturant was closed which was not advertised on website. Milk in fridge for tea and coffee was frozen solid. Tv did not work properly and could not even get the tv guide to work. Room was above the carpark which was fine however the noise from cars driving in and out woke us. When hotel was contacted i was essentially told it is not their respsonsibility to provide milk for tea and coffee and if i wanted a quieter room i should have booked a different one. Unsure how i was supposed to know what the area sounded like before attending. Save your money and book the racv because this was ridiculous and the managements response was equally as ridiculous

THIS IS A LARGE RESORT CLOSE TO THE BEACH. BNG OUT OF SEASON IT WAS QUIET WHICH SUITED US AMENITIES OF HIGH STANDARD. STAFF FRIENDLY AND HELPFUL.GOOD VALUE FOR WHAT WE PAID.

THIS IS A LARGE RESORT CLOSE TO THE BEACH. BNG OUT OF SEASON IT WAS QUIET WHICH SUITED US AMENITIES OF HIGH STANDARD. STAFF FRIENDLY AND HELPFUL.GOOD VALUE FOR WHAT WE PAID.

Love this place

Love this property and had lots of great stays except for a previous privately owned one that was awful and a recent stay where half of the apartment was okay but the rest was not good. This one I recently stayed in had so many dirty saucepans and pans including the drawers. There was an oily smell in main area and a bit untidy with crumbs in cupboards. The apartment had clean sheets and neatly made bed etc but a few things dirty. There was dried sludge along shower where you step over it and it was slimy after showering. I paid $60 upgrade from my original twin single room to have a queen bed and cooking facilities that I didn’t feel comfortable using except for a saucepan I had to clean first. I wished I’d stayed in original room as it was spotless. The staff were nice but hesitant to tell owners re room in case it will upset them. I thought about changing rooms yet again but I was told I’d have to check out at 11 and check back in at 3 and was I was still distressed and embarrassed to address my towel issue! This was my most distressing part of the stay that really effected me was drying my face on white towel after showering and sighting 2 vile looking brown marks on towel that were thankfully stains and not fresh unwashed soiling. Not ideal at all and I will forever obsessively check towels now. I will add I haven’t been billed for the extra $60 for the second night’s difference. Dryer doesn’t work and I was bruised from bumping my shins on sharp bed corner.

Love this property and had lots of great stays except for a previous privately owned one that was awful and a recent stay where half of the apartment was okay but the rest was not good. This one I recently stayed in had so many dirty saucepans and pans including the drawers. There was an oily smell in main area and a bit untidy with crumbs in cupboards. The apartment had clean sheets and neatly made bed etc but a few things dirty. There was dried sludge along shower where you step over it and it was slimy after showering. I paid $60 upgrade from my original twin single room to have a queen bed and cooking facilities that I didn’t feel comfortable using except for a saucepan I had to clean first. I wished I’d stayed in original room as it was spotless. The staff were nice but hesitant to tell owners re room in case it will upset them. I thought about changing rooms yet again but I was told I’d have to check out at 11 and check back in at 3 and was I was still distressed and embarrassed to address my towel issue! This was my most distressing part of the stay that really effected me was drying my face on white towel after showering and sighting 2 vile looking brown marks on towel that were thankfully stains and not fresh unwashed soiling. Not ideal at all and I will forever obsessively check towels now. I will add I haven’t been billed for the extra $60 for the second night’s difference. Dryer doesn’t work and I was bruised from bumping my shins on sharp bed corner.

Had a lovely 2 nights in winter, lots to do for our two teenagers and us.

Had a lovely 2 nights in winter, lots to do for our two teenagers and us.

Awesome

Awesome

Average service. Very poor mattress (my back is still aching) - even worse pillows. There were four on the bed - two were light airy thigs that when you put your head on them you hit the mattress, the other two were lumpy C Grade quality. As you can tell I had a poor nights sleep, as did my wife. To top it off, our bedroom was above the entrance to the carpark, and every time a car went in or out, the grates over the drainage pits (x2) clanked and rattled to further disturb our 'peaceful habitation' for the night. Sadly, won't be back.

Average service. Very poor mattress (my back is still aching) - even worse pillows. There were four on the bed - two were light airy thigs that when you put your head on them you hit the mattress, the other two were lumpy C Grade quality. As you can tell I had a poor nights sleep, as did my wife. To top it off, our bedroom was above the entrance to the carpark, and every time a car went in or out, the grates over the drainage pits (x2) clanked and rattled to further disturb our 'peaceful habitation' for the night. Sadly, won't be back.

Very clean and nice, suited my requirements. Only down side was as a single traveler, I requested a King bed which was 2 singles put together, the bed separated during the night.

Very clean and nice, suited my requirements. Only down side was as a single traveler, I requested a King bed which was 2 singles put together, the bed separated during the night.

Lovely hotel but a little disappointed with amenities in room . Breakfast options were also disappointing .

Lovely hotel but a little disappointed with amenities in room . Breakfast options were also disappointing .

Lovely place to stay except the elevators to car park and rooms was a bit confusing.

Lovely place to stay except the elevators to car park and rooms was a bit confusing.

Convenient location and great amenities at Wyndham. The room was clean (clean sheets, bathroom and surfaces clean) however did not appear well maintained (dirty vents including split system which spit dirt out onto the bed). Staff were lovely although was pressured into signing up for a Wyndham club presentation from the activities person, despite politely trying to reject multiple times.