The staff was very helpful. The rooms were cute and clean. You are walking distance to shops and the beach.

Great place to stay. Highly recommended

The front desk staff were extremely kind and accomodating.

Fab location. Beach in easy reach and it's just what we imagined. The staff were so very helpful

The location in Montauk was great. The staff also was great- Once you're checked in, they have a texting system so you can respond with questions or let them know if you need anything that way which I found very convenient. The pool area was nice, and it was nice that even though we got there before we could check in, we had access to that area. While it is in Montauk and we were there during a summer weekend, which is an expensive area and time to be there, it still felt like we were paying way too much for the room- the room was perfectly normal and clean but it's still a motel room. The beds were comfy.

Nice location. Clean.

Air conditioning was broken. We wanted to go to dinner, and had a conversation with front desk manager who said she wouldn’t go into our room while we were gone. I received a text from Colleen after she went into my room after inspecting the air conditioner. Then she denied ever saying anything. Violation of space/trust and lie on top of lie from staff.

Besides one front desk attendant that was beyond inviting and sweet, everything about this place was disappointing. We found a few ants in the room, and there was absolutely no service or wifi in our room. If it did work, it was for 2 minutes before it crashed again. The motel claims there is free wifi but both servers they gave us did not work well at all. When i called about this, a woman at the desk said “well it’s working for me so”. Also, the pool was not cleaned yet even tho we stayed after memorial day. We didn’t have access to all the amenities such as the grill or pool. There was no coffee machine or microwave in the room, so it was basically up to us to go out everyday and drive 30 minutes to the market to get food if we didn’t want to spend money on 3 meals a day. You have to drive everywhere to get anything, and the nearest Dunkin is 50 minutes away. CVS is 30 minutes away. The town is about 25 minutes away. The beach is not on site as well. The beach is a 10-15 minute drive, but the bay is across the street. There was nothing really to do here and honestly, not worth the amount we paid. I’m very disappointed. I did think one of the desk attendants was very friendly and caring, but the others were just straight up rude. I wish I got her name so I could tell her boss how nice she was.

The hotel was very pleasantly located near the harbor which was a nice surprise. the Room was clean and the fire pit / picnic area was also an added benefit. The rooms were no frills but very clean.

It was a nice hotel. Not one I would recommend for families or elderly.

Great place with wonderful, friendly and helpful team!

Very clean room and excellent service

Beautiful boutique motel right on the LI Sound in Montauk. Near Gossmans dock and charter boats. Great restaurants and shops nearby. The sunset from our deck was stunning. We had a one bedroom suite with living room, fridge, AC and kitchenette. I highly recommend Haven!!!

Uncomfortable bed and extremely small tv.

They hardly make hotels like this anymore. It's a bare-bones kind of place, needing significant upgrading. THe staff was on the gruff side. The breakfast was apples and yoghurt. The overall feeling is Motel-6'ish. But on the up-side, it's location is great, out at a spit of land in Montauk Harbor (not Montauk Village, not Montauk Point). Lovely views.

Rooms are in need of microwaves, and the only thing offered at breakfast was fruit, yogurt, and coffee

I liked everything about the property and location. Close to food, beaches and lovely area.

My name is Betzabeth Hernández, I’m in love with this location. Staff at front desk very kind. Caleen is the sweetest person ever, Friendly and very kind. Cleanness of the room. I really love this place, it was our first time at “Haven” But is not the last! I’ll see you soon! :)

Will return, perfect and nice to hear the waves from the storm that was in effect when we visited.

Bathroom was extremely dirty. Tub was stained and tile grout had visible mold

Fantastic place! Cozy, clean room with a very comfortable bed. We will be back.

A wonderful surprise! I booked this last minute and was so pleased with the room, the staff and the little things, like the beach pass, bicycle and a quiet location that made my stay just perfect. Will be back.

They never cleaned our room and over charged for having a pet. Free breakfast is just coffee . Staff not friendly. Not worth visiting in the future.

Beautiful and stylish. Very comfy

It is a very picturesque location in Montauk. The room was beautifully designed and very clean. The staff was very friendly.

Great location next to nice beach.

Good experience but parking situation was poor. Both lots were filled and scrambling to squeeze in

Defo would stay again

It was very clean and airy, the staff was very friendly and was tucked away in a nice quiet area

We were early and were going to ask for a beach pass until the room was ready. The girl at the desk, Jamilla(I hope I spelled it right) told us that of course we could have the passes. Also, not only was the room ready, but we got a free upgrade from a studio to a one bedroom. It was perfect. We had a great time. The staff and guests were very friendly. We’ve stayed there several times and are planning to again

They had to move me from my first room Because the air conditioning in the first room was extremely noisy and did not cool the room at all. The air conditioner in the new room was effective but extremely noisy as well. Very old noisy ac units. There was no hot water in the shower. The water was between cold and lukewarm. When I complained about this the manager said there was nothing she could do about it and that all the rooms are like that. No hot water in the showers. I said that was disgraceful and she said it’s the owners, they don’t care. Those were her exact words. A $400 a night room with no hot water And super noisy,antiquated AC units. Don’t stay here. The owners are negligent, and the manager is right, they don’t care. They just want to price gouge and make as much money during the summer as they possibly can without providing basic services

Excellent Location near a privet beach easy access to downtown. Hotel has a very friendly staff and super clean property. Highly recommend