The place is fantastic, but the check in is very far from the apartment. They never answer the phone for assistant. I check out a week ago and still trying to get my deposit back. No answer at all

The place is fantastic, but the check in is very far from the apartment. They never answer the phone for assistant. I check out a week ago and still trying to get my deposit back. No answer at all

The actual property is located perfectly in old town Gdansk. The apartment was spacious and clean; however, there is no air conditioning or fan, so virtually no air movement unless you open windows. The check-in process was very confusing - you have to visit a site that's a 15-minute taxi ride away to get keys and pay for the cleaning fee (not included in price). The location of the check-in office was shared via SMS a couple days before the reservation and, upon arrival, all additional communication was conducted via SMS. This is not how folks in the U.S. are accustomed to communicating with businesses - email is much more professional and preferred. When we arrived at the check-in office (after mistakenly heading to the property itself first), the check-in staff was pretty brusque and not very friendly. Overall, we'd stay here again, primarily due to low cost and great location. The hotel should seriously consider improving its communication methods and installing air conditioners, as well as being a little more pleasant in person.

The actual property is located perfectly in old town Gdansk. The apartment was spacious and clean; however, there is no air conditioning or fan, so virtually no air movement unless you open windows. The check-in process was very confusing - you have to visit a site that's a 15-minute taxi ride away to get keys and pay for the cleaning fee (not included in price). The location of the check-in office was shared via SMS a couple days before the reservation and, upon arrival, all additional communication was conducted via SMS. This is not how folks in the U.S. are accustomed to communicating with businesses - email is much more professional and preferred. When we arrived at the check-in office (after mistakenly heading to the property itself first), the check-in staff was pretty brusque and not very friendly. Overall, we'd stay here again, primarily due to low cost and great location. The hotel should seriously consider improving its communication methods and installing air conditioners, as well as being a little more pleasant in person.

The apartment was terrific...well thought-out and included all the dishes, towels, etc. that were needed for our stay. There's even a washing machine! The weather was freezing when we were there; otherwise we would have enjoyed using the outdoor porch/balcony. The only difficulty we had was getting into the apartment in the first place. You have to enter one building from the street, take an elevator up one level, exit that building and walk across a courtyard, then enter another building and take another elevator. We should have paid more attention to the directions when we got the keys at the check-in place a few miles away. We never would have found the apartment except that the security guard took us there when we were obviously lost.

The apartment was terrific...well thought-out and included all the dishes, towels, etc. that were needed for our stay. There's even a washing machine! The weather was freezing when we were there; otherwise we would have enjoyed using the outdoor porch/balcony. The only difficulty we had was getting into the apartment in the first place. You have to enter one building from the street, take an elevator up one level, exit that building and walk across a courtyard, then enter another building and take another elevator. We should have paid more attention to the directions when we got the keys at the check-in place a few miles away. We never would have found the apartment except that the security guard took us there when we were obviously lost.

We loved staying at this property. The location is close to all the tourist attractions and many many restaurants. It’s a modern apartment and came with all necessary things you may need for your comfort. Super clean place with great views from the balcony. We were there for a wedding for five nights so we were always out. Wish we had more time to enjoy the apartment. I would certainly recommend to my friends and family and to fellow travelers. I would surely be staying at this place on my next trip.

We loved staying at this property. The location is close to all the tourist attractions and many many restaurants. It’s a modern apartment and came with all necessary things you may need for your comfort. Super clean place with great views from the balcony. We were there for a wedding for five nights so we were always out. Wish we had more time to enjoy the apartment. I would certainly recommend to my friends and family and to fellow travelers. I would surely be staying at this place on my next trip.