The staff was outstanding— friendly and exceptionally helpful when our room didn’t match our needs. They were eager to help make adjustments and never made us feel like we were imposing.

Food was horrible, coffee was weak like tea, paper plates were the cheapest you can buy. Scrambled eggs was the only hot food and they were dry and gross, no fruit and warm juice. For the 5 night stay we ate breakfast out everyday because the first morning there were no plates or silverware and no one around to help. Don’t stay thinking you’re getting breakfast. They clean every other day which was fine but you had to ask for towels daily. Definitely not going back.

Food was horrible, coffee was weak like tea, paper plates were the cheapest you can buy. Scrambled eggs was the only hot food and they were dry and gross, no fruit and warm juice. For the 5 night stay we ate breakfast out everyday because the first morning there were no plates or silverware and no one around to help. Don’t stay thinking you’re getting breakfast. They clean every other day which was fine but you had to ask for towels daily. Definitely not going back.

Diana at Front desk was exceptional. Thank you.

Diana at Front desk was exceptional. Thank you.

We had trouble with the room key, got replacements, didn’t work, they tried to fix it, work once, next time we went out for breakfast couldn’t get back in. There was 1 glass in the cupboard, no towels or sponges for the kitchen, just poorly supplies, furniture with bumps and gouges, curtain with a hole.

We had trouble with the room key, got replacements, didn’t work, they tried to fix it, work once, next time we went out for breakfast couldn’t get back in. There was 1 glass in the cupboard, no towels or sponges for the kitchen, just poorly supplies, furniture with bumps and gouges, curtain with a hole.

Expedia charged me and the hotel charged me. The sales manager of the hotel proceeded to tell me expedia prices and rooms are not guaranteed

Expedia charged me and the hotel charged me. The sales manager of the hotel proceeded to tell me expedia prices and rooms are not guaranteed

Great place!

Great place!

Kitchen faucet was broken, dishes were dirty in the room. Ladies at the front desk were wonderful.

Kitchen faucet was broken, dishes were dirty in the room. Ladies at the front desk were wonderful.

It was nice and it had a small kitchen. Very handy especially when kids come along. It was clean but not too clean in some parts. I think it should offer disposable plates and utensil as well.

It was nice and it had a small kitchen. Very handy especially when kids come along. It was clean but not too clean in some parts. I think it should offer disposable plates and utensil as well.

We checked in late and was told if needed a late check out we could get it so we eventually called and was told yes then again in morning and was told yes till noon but then kept getting knocks on door then calls from desk saying we couldn’t stay till noon and if we weren’t out before noon we would be charged again

We checked in late and was told if needed a late check out we could get it so we eventually called and was told yes then again in morning and was told yes till noon but then kept getting knocks on door then calls from desk saying we couldn’t stay till noon and if we weren’t out before noon we would be charged again

There was dog or animal hair all over the couch. Tub was dirty and the room was dusty. We requested a refund and left the property. Drove back home!!!

There was dog or animal hair all over the couch. Tub was dirty and the room was dusty. We requested a refund and left the property. Drove back home!!!

Great and the baked Tchopstix was great and in the parking of the hotel.

Great and the baked Tchopstix was great and in the parking of the hotel.

When we checked in, the lady was super sweet (young black lady with long crimpy hair). Everyone else was not my favorite. They all acted like they didn't want to be there and we were bothering them. Then, I asked a guy if we could have a hair dryer because we didn't have one in the room and he acted like he didn't wanna find one. I came out of the room and he was standing at the elevator but never said a word to me, and I never heard back about it so we just ended up checking out. Pretty sure I asked him about it towards the end of his shift, but still. We only had 1 TV remote for 2 TVs so that was fun. No exta TP besides what came on the roll. Neither phone worked in the room. Internet only worked half the time. Weird stain on the couch. Super small room to be a suite (I've stayed in other HWS before and the rooms weren't that small). They put us by the elevator and I heard every single beep from that thing all night long (don't know why you'd even put a room there to begin with though). I would stay here again if I needed to, but would definitely try to find a different hotel first.

When we checked in, the lady was super sweet (young black lady with long crimpy hair). Everyone else was not my favorite. They all acted like they didn't want to be there and we were bothering them. Then, I asked a guy if we could have a hair dryer because we didn't have one in the room and he acted like he didn't wanna find one. I came out of the room and he was standing at the elevator but never said a word to me, and I never heard back about it so we just ended up checking out. Pretty sure I asked him about it towards the end of his shift, but still. We only had 1 TV remote for 2 TVs so that was fun. No exta TP besides what came on the roll. Neither phone worked in the room. Internet only worked half the time. Weird stain on the couch. Super small room to be a suite (I've stayed in other HWS before and the rooms weren't that small). They put us by the elevator and I heard every single beep from that thing all night long (don't know why you'd even put a room there to begin with though). I would stay here again if I needed to, but would definitely try to find a different hotel first.

Very friendly receptionist. Very quiet hotel.

Very friendly receptionist. Very quiet hotel.

Breakfast was terrible

Breakfast was terrible

First floor room was very loud. Appliances were quite noisy. Lots of people in lobbies and on basketball court outside our room. Tv was small and shower doors were quirky. Bed was super comfortable and staff was attentive though.

First floor room was very loud. Appliances were quite noisy. Lots of people in lobbies and on basketball court outside our room. Tv was small and shower doors were quirky. Bed was super comfortable and staff was attentive though.

Nice separate kitchen and living room space from the bedrooms.

Nice separate kitchen and living room space from the bedrooms.

This is our 2nd visit at this hotel. We had a great experience. There were some issues, but were quickly fixed... -i got charged twice, 2 different prices. But without having to speak to anyone one of the charges were reversed. -housekeeping almost walked right into our unit the next morning, but thankfully we had one of the locks in place. (Might want to wait till people check out) All in all not bad for our 2nd stay.. we will most likelybe back!!