Stayed twice. Last stay disappointed me a lot. Cars wheel was blown off in the hotel parking lot. It was necessary to quickly solve the problem since needed to made 900 km till final destination. The staff was helpless, couldn’t even find a pump. Did not care at all, zero customer focus.

Stayed twice. Last stay disappointed me a lot. Cars wheel was blown off in the hotel parking lot. It was necessary to quickly solve the problem since needed to made 900 km till final destination. The staff was helpless, couldn’t even find a pump. Did not care at all, zero customer focus.

Good location, and great food!

Good location, and great food!

The hotel is clean and comfortable and worth the price I paid for a one night stay. It's a bit dated and the breakfast buffet isn't that varied but overall a good experience. It's also quite close to the city center.

The hotel is clean and comfortable and worth the price I paid for a one night stay. It's a bit dated and the breakfast buffet isn't that varied but overall a good experience. It's also quite close to the city center.

Very roomy and clean room. Friendly staff. Good breakfast

Very roomy and clean room. Friendly staff. Good breakfast

Room was basic. It was clean but no amenities that you would expect (water, coffee in room). Bed was uncomfortable and pillows were in deseperate need of replacement. Breakfast was supposedly available until 10am, but when we arrived at 9.15am, we were left with only scraps.

Room was basic. It was clean but no amenities that you would expect (water, coffee in room). Bed was uncomfortable and pillows were in deseperate need of replacement. Breakfast was supposedly available until 10am, but when we arrived at 9.15am, we were left with only scraps.

The hotel was modern and the rooms were well appointed, however they would benefit from additional pillows being available, and also tea and coffee facilities being available in the room. The air conditioning units provided some relief from the heat but could do with an overhaul. Being partially disabled it was difficult without rails and handles being available when going up and down steps and also getting in and out of the shower.

The hotel was modern and the rooms were well appointed, however they would benefit from additional pillows being available, and also tea and coffee facilities being available in the room. The air conditioning units provided some relief from the heat but could do with an overhaul. Being partially disabled it was difficult without rails and handles being available when going up and down steps and also getting in and out of the shower.

Nice hotel and restaurant 15 minutrs walk from town centre.

Nice hotel and restaurant 15 minutrs walk from town centre.

Good serivce at reception desk, spacious rooms, free parking and good WiFi.

Good serivce at reception desk, spacious rooms, free parking and good WiFi.

Don't expect to get free wi-fi, as the password doesn't work. Doesn't expect room service / food as not offered

Don't expect to get free wi-fi, as the password doesn't work. Doesn't expect room service / food as not offered

Nit really a four-star hotel. Three at most, being generous. Overall OK, but expensive for what it is. Breakfast is really poor. Very few options. AAC not working.

Nit really a four-star hotel. Three at most, being generous. Overall OK, but expensive for what it is. Breakfast is really poor. Very few options. AAC not working.

Clean, comfortable rooms, within walking area from city center.

Clean, comfortable rooms, within walking area from city center.

Perfect,Clean,Quiet Close to everything.........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Perfect,Clean,Quiet Close to everything.........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

We arrived after making a reservation on expedia. The hostess at reception was brusque and was not very friendly - there was no friendliness or warmth in her service, and she demanded details about our reservation that we had no way of knowing (whether we had made a reservation at the main hotel or the offshoot next door). She did not believe the room rate that we had said we had secured through expedia.com and coldly assigned us a room in 'Perla 2', the less glamorous wing of the hotel, once we pulled our computer our and showed the reservation. It was weird and unpleasant and we felt like undesirable guests. Not a nice way to end a 5-hour drive from Serbia. Otherwise, the room was clean. The wifi service is non-existent so don't believe the 'free wifi' claims on expedia. Breakfast was ok, adequate, but uninspiring. Overall, skip it.

We arrived after making a reservation on expedia. The hostess at reception was brusque and was not very friendly - there was no friendliness or warmth in her service, and she demanded details about our reservation that we had no way of knowing (whether we had made a reservation at the main hotel or the offshoot next door). She did not believe the room rate that we had said we had secured through expedia.com and coldly assigned us a room in 'Perla 2', the less glamorous wing of the hotel, once we pulled our computer our and showed the reservation. It was weird and unpleasant and we felt like undesirable guests. Not a nice way to end a 5-hour drive from Serbia. Otherwise, the room was clean. The wifi service is non-existent so don't believe the 'free wifi' claims on expedia. Breakfast was ok, adequate, but uninspiring. Overall, skip it.

We only stayed for a day, but it's a fine hotel. Very nice rooms, no elevators, good breakfast. Quiet location, not quite in the city's main touristic area, but close enough to a taxi stop.