I genuinely wish we’d kept driving. We were welcomed by a “lovely” lady who didn’t seem thrilled that we had booked so late even when I told her we’d been stuck on the road for hours. She proceeded to tell my kids to pipe down for giggling. The room was covered in little hairs and was a little grim and loving the woodchip. All we could hear was next doors tv blaring until about 2pm and really loud laughing. Couldn’t even cover the noise as our tv didn’t work. And oh my gosh I have never “not slept” in a bed with a mattress and pillows that were more like rocks in my life. Definitely not a place i would repeat, the campsite opposite looked lovely if you were looking for a place to stay.

I genuinely wish we’d kept driving. We were welcomed by a “lovely” lady who didn’t seem thrilled that we had booked so late even when I told her we’d been stuck on the road for hours. She proceeded to tell my kids to pipe down for giggling. The room was covered in little hairs and was a little grim and loving the woodchip. All we could hear was next doors tv blaring until about 2pm and really loud laughing. Couldn’t even cover the noise as our tv didn’t work. And oh my gosh I have never “not slept” in a bed with a mattress and pillows that were more like rocks in my life. Definitely not a place i would repeat, the campsite opposite looked lovely if you were looking for a place to stay.

Meals are all homemade and fresh. Needs the breakfast to be included in price of the room.

Meals are all homemade and fresh. Needs the breakfast to be included in price of the room.

setting is magnificent,nice choice for breakfast, nut no cereal as advertised. old fashioned rooms but clean and comfortable. a vert pleasant stay

setting is magnificent,nice choice for breakfast, nut no cereal as advertised. old fashioned rooms but clean and comfortable. a vert pleasant stay

This hotel has a great view (over the ample car park) of hills and forests. The hotel has solar panels and brews beer. Room 8 was very pleasant; looked recently decorated - somewhat quirky but I prefer that. Breakfast was great; really good scrambled eggs & mushrooms.

This hotel has a great view (over the ample car park) of hills and forests. The hotel has solar panels and brews beer. Room 8 was very pleasant; looked recently decorated - somewhat quirky but I prefer that. Breakfast was great; really good scrambled eggs & mushrooms.

Lovely room, 4-poster bed with a good sized on-suite. Amazing views of the mountains.

Lovely room, 4-poster bed with a good sized on-suite. Amazing views of the mountains.

A lovely hotel in a great location. Friendly helpful staff. Beautiful hot home cooked food and a lovely breakfast.

A lovely hotel in a great location. Friendly helpful staff. Beautiful hot home cooked food and a lovely breakfast.

The whole appearance was of a hotel that was closing down. There was nobody at reception. The man that was tending the gardens opened the door and let us in telling us the keys were on the desk. There were two bars, both locked. In one there was a sign saying to use the other bar as this one is not in use. It appeared that the place had been in this state for some time!! We had booked bed and breakfast (inclusive) but were told they were not doing food. He said he could arrange breakfast at a cost of £10 each!! He was extremely incommunicative and unhelpful. There was a sign on the back of the door saying that there was no room service if you were staying more than one day. It also told us that there was extra tea/coffee/milk on a table in reception. There wasn't. The heat in reception was like that in a sauna, and the lighting was never on. The rooms were very tired with work needing doing to them. It was a most unenjoyable experience and I feel that we have been lured there under false pretences. I won't be going back again and will consider not using Hotels.com again. If anybody was asking whether to use the Abbey Grange Hotel I would advise them to find somewhere else.

The whole appearance was of a hotel that was closing down. There was nobody at reception. The man that was tending the gardens opened the door and let us in telling us the keys were on the desk. There were two bars, both locked. In one there was a sign saying to use the other bar as this one is not in use. It appeared that the place had been in this state for some time!! We had booked bed and breakfast (inclusive) but were told they were not doing food. He said he could arrange breakfast at a cost of £10 each!! He was extremely incommunicative and unhelpful. There was a sign on the back of the door saying that there was no room service if you were staying more than one day. It also told us that there was extra tea/coffee/milk on a table in reception. There wasn't. The heat in reception was like that in a sauna, and the lighting was never on. The rooms were very tired with work needing doing to them. It was a most unenjoyable experience and I feel that we have been lured there under false pretences. I won't be going back again and will consider not using Hotels.com again. If anybody was asking whether to use the Abbey Grange Hotel I would advise them to find somewhere else.

Most positive comment I can say is, the water was hot.. Bed was Way too soft :-(, pillows hard, carpet sticky, when kettle boils it steams the tv, no reception as such - just a row of keys with names written on paper under them. The bar looked like a cross between deliverance, an old folks home and someone's front room. Place looked kinda derelict as we drove up to it. WiFi was also slower than dial up. But there was plenty of hot water for a bath, so not all bad. Needless to say, wont be going back soon..

Most positive comment I can say is, the water was hot.. Bed was Way too soft :-(, pillows hard, carpet sticky, when kettle boils it steams the tv, no reception as such - just a row of keys with names written on paper under them. The bar looked like a cross between deliverance, an old folks home and someone's front room. Place looked kinda derelict as we drove up to it. WiFi was also slower than dial up. But there was plenty of hot water for a bath, so not all bad. Needless to say, wont be going back soon..

Rated as 3 star. I arrived and there was a note with my room number and a key. I rang the hotel to see whether I could book dinner and breakfast the following morning. I was abruptly told no, it was room only, albeit there was a sign at the hotel entrance advertising breakfast. There wasn’t even a bar there. The room was adequate, but in dire need of an update. However, the lack of any amenities makes me question the 3 star rating and why Expedia have listed this misleading description on their website. I book all my trips with Expedia and have never had any problems until this week.

Rated as 3 star. I arrived and there was a note with my room number and a key. I rang the hotel to see whether I could book dinner and breakfast the following morning. I was abruptly told no, it was room only, albeit there was a sign at the hotel entrance advertising breakfast. There wasn’t even a bar there. The room was adequate, but in dire need of an update. However, the lack of any amenities makes me question the 3 star rating and why Expedia have listed this misleading description on their website. I book all my trips with Expedia and have never had any problems until this week.

It is the second time in a couple of weeks that I stayed here. Checking in and out simple and fast. Staff very friendly. I stayed in two different rooms and both were clean and comfortable. Tv and Wi Fi reception also very good. I would go back againg.

It is the second time in a couple of weeks that I stayed here. Checking in and out simple and fast. Staff very friendly. I stayed in two different rooms and both were clean and comfortable. Tv and Wi Fi reception also very good. I would go back againg.

ok, bit dated but great and quiet location

ok, bit dated but great and quiet location

Scratchy towel, I had to figure out everything for my self because nobody was there to check me in or out! I saw no hotel personnel my entire stay. Stay away!!!

Scratchy towel, I had to figure out everything for my self because nobody was there to check me in or out! I saw no hotel personnel my entire stay. Stay away!!!

Everything was closed when we got there 8pm, the bar, restaurant and reception. The person there didn’t seem very interested in even dealing with us. Signs everywhere telling us what we could not do. No food in the rooms, good job we had stopped and got some food, which we took to our room, regardless on the 6 or more signs forbidding this practice. As I said every thing was closed. Decor was as old and very tired. The bed was so hard it was like trying to sleep on a snooker table. The hot water was lukewarm. The best thing I can say is it seemed to be clean.

Everything was closed when we got there 8pm, the bar, restaurant and reception. The person there didn’t seem very interested in even dealing with us. Signs everywhere telling us what we could not do. No food in the rooms, good job we had stopped and got some food, which we took to our room, regardless on the 6 or more signs forbidding this practice. As I said every thing was closed. Decor was as old and very tired. The bed was so hard it was like trying to sleep on a snooker table. The hot water was lukewarm. The best thing I can say is it seemed to be clean.

Tired and dated property, staff/owners seemed very uninterested. I had a meal which wasn’t bad. Morning shower was Luke warm after running for over 10 minutes, very thin mattress and cheap bed frame, not a great nights sleep. Room rate was cheap but I’d rather spend a bit more and get better standards and service.

Tired and dated property, staff/owners seemed very uninterested. I had a meal which wasn’t bad. Morning shower was Luke warm after running for over 10 minutes, very thin mattress and cheap bed frame, not a great nights sleep. Room rate was cheap but I’d rather spend a bit more and get better standards and service.

Good location with plenty of walks.

Good location with plenty of walks.

Poor check in services hallways and room was unkept, food and drink options were severely limited. Overall unsatisfactory experience. We checked out before the night ended and went to a premier inn.

Poor check in services hallways and room was unkept, food and drink options were severely limited. Overall unsatisfactory experience. We checked out before the night ended and went to a premier inn.