We keep coming back because the staff. The staff so nice and was able to check in early. They would always answer questions. Polite and respectful. Felt safe and no issues.

We keep coming back because the staff. The staff so nice and was able to check in early. They would always answer questions. Polite and respectful. Felt safe and no issues.

Great place with friendly staff.

Great place with friendly staff.

We have stayed here twice. Both times room was clean. Beds were comfortable. Breakfast was good.

We have stayed here twice. Both times room was clean. Beds were comfortable. Breakfast was good.

Floor in elevator was very dirty, dining room could have been cleaner.

Floor in elevator was very dirty, dining room could have been cleaner.

Booked online, arrived and they did not have a room, still waiting to receive my money back.

Booked online, arrived and they did not have a room, still waiting to receive my money back.

The hotel staff was amazing- friendly,efficient, and knowledgeable about the area and its amenities. Our only issue was the condition of the room we were in. The window curtains were stained badly and torn. The window sill itself was filthy with debris. The rest of the room, and bathroom were spotless, so you could tell the staff was meticulous about cleaning. The breakfast was delicious, and the lady working there was as sweet as you could ask for. Both employees working the check-in desk were entertaining- you could tell they enjoyed their jobs. My husband said on the second day, the hot tub was filthy and lukewarm. My brother-in-law refused to get in it. Again, the staff was wonderful, but you made need a refresh on the facility. ur only issue was the condition of the room

I had long strands of hair in the tub and on the soap and shampoo dispensers.

The hotel staff was amazing- friendly,efficient, and knowledgeable about the area and its amenities. Our only issue was the condition of the room we were in. The window curtains were stained badly and torn. The window sill itself was filthy with debris. The rest of the room, and bathroom were spotless, so you could tell the staff was meticulous about cleaning. The breakfast was delicious, and the lady working there was as sweet as you could ask for. Both employees working the check-in desk were entertaining- you could tell they enjoyed their jobs. My husband said on the second day, the hot tub was filthy and lukewarm. My brother-in-law refused to get in it. Again, the staff was wonderful, but you made need a refresh on the facility. ur only issue was the condition of the room

I had long strands of hair in the tub and on the soap and shampoo dispensers.

It was clean

It was clean

Had no television

Had no television

We were there for the Dubuque County Fair and it's supposed to be quite popular but most staff hadn't gone or didn't care to go which was a bit disappointing and discouraging to hear. Check in was a bit slow. We had to get the attention of the staff since they were just chatting in the back. Rooms were older. The property needs alot of updates. Regular channels, no ability for Netflix, Youtube, etc. Breakfast was the same for the 3 days we stayed - fruit, watered-down scrambled eggs, egg omelets, sausage, biscuits and gravy (bland), pancake maker (not the best tasting, better to invest in a waffle maker), cinnabons (taste store bought and heated up), juice. Only 1 elevator but it wasn't busy so we had no issues getting up and down - only 3 floors. Pool, fitness room, and hot tub were as expected. We appreciated a shower in the pool are to rinse off before going back to our rooms. Amanda, the housekeeping supervisor, was in charge of refilling breakfast items and offered our kids an icee which was very much appreciated and a nice ending to our stay. Please thank her for us.

We were there for the Dubuque County Fair and it's supposed to be quite popular but most staff hadn't gone or didn't care to go which was a bit disappointing and discouraging to hear. Check in was a bit slow. We had to get the attention of the staff since they were just chatting in the back. Rooms were older. The property needs alot of updates. Regular channels, no ability for Netflix, Youtube, etc. Breakfast was the same for the 3 days we stayed - fruit, watered-down scrambled eggs, egg omelets, sausage, biscuits and gravy (bland), pancake maker (not the best tasting, better to invest in a waffle maker), cinnabons (taste store bought and heated up), juice. Only 1 elevator but it wasn't busy so we had no issues getting up and down - only 3 floors. Pool, fitness room, and hot tub were as expected. We appreciated a shower in the pool are to rinse off before going back to our rooms. Amanda, the housekeeping supervisor, was in charge of refilling breakfast items and offered our kids an icee which was very much appreciated and a nice ending to our stay. Please thank her for us.

The staff was personable and professional. Our room was clean, comfortable, and well stocked. The breakfast was amazing. Lots of places close by to shop or dine.

The staff was personable and professional. Our room was clean, comfortable, and well stocked. The breakfast was amazing. Lots of places close by to shop or dine.

Rooms have thin walls. Heard everything all night. Very dated rooms, really old tv with 12 channels

Rooms have thin walls. Heard everything all night. Very dated rooms, really old tv with 12 channels

The hotel did not have enough staff. The front desk was empty and you had to call the hotel to alert to any need. For two days there were no bath towels. Had to use hand towels for showering. Hotel staff said that they did not have anyone to do laundry. This could be a good value hotel but it needs much more qualified management.

The hotel did not have enough staff. The front desk was empty and you had to call the hotel to alert to any need. For two days there were no bath towels. Had to use hand towels for showering. Hotel staff said that they did not have anyone to do laundry. This could be a good value hotel but it needs much more qualified management.

The room wasn’t ready when we arrived. Staff was good but there were several other people upset. We were told to come back in an hour and, when we did, a room still wasn’t available. Otherwise the experience was very good.

The room wasn’t ready when we arrived. Staff was good but there were several other people upset. We were told to come back in an hour and, when we did, a room still wasn’t available. Otherwise the experience was very good.

Great job

Great job

Could use updating and cleaning but not terrible

Could use updating and cleaning but not terrible