Very clean, and friendly people. The people attending the breakfast are were very nice and pleasant.

The staff here were absolutely awful. I accidentally booked the wrong dates for my hotel (1 day apart, 1 hour after booking) and they did absolutely nothing to rectify it or try and help me. Because i booked online they told me to contact expedia, so i sat in the lobby for an hour trying to get in contact with someone and they said they were waiting for the hotels response! Insanity. Finally another man (not the woman i was originally dealing with) came over and offered me a room and said we could deal this in the morning he was friendly and kind. The woman who was helping me (March 14th @ 10:30 PM) took my ID and forgot to give it back, and gave me a room key that did not work. They did not show me where the elevators were and when i asked they pointed instead of getting off their chairs and escorting me. Absolutely embarrassed this is a marriott hotel. If i could give it no stars i would.

The staff here were absolutely awful. I accidentally booked the wrong dates for my hotel (1 day apart, 1 hour after booking) and they did absolutely nothing to rectify it or try and help me. Because i booked online they told me to contact expedia, so i sat in the lobby for an hour trying to get in contact with someone and they said they were waiting for the hotels response! Insanity. Finally another man (not the woman i was originally dealing with) came over and offered me a room and said we could deal this in the morning he was friendly and kind. The woman who was helping me (March 14th @ 10:30 PM) took my ID and forgot to give it back, and gave me a room key that did not work. They did not show me where the elevators were and when i asked they pointed instead of getting off their chairs and escorting me. Absolutely embarrassed this is a marriott hotel. If i could give it no stars i would.

Improve the quality of breakfast . We're coffee lovers. Thanks

Improve the quality of breakfast . We're coffee lovers. Thanks

Check in was easy. The hotel was in a good location and the suite was nicely decorated. The suite had a lot of women’s hair on the bed, floor and shower so I do question the cleanliness of the suite. The breakfast was the same everyday and the last day the eggs was cold. I would recommend providing some protein as well. The breakfast was not filling nor tasteful. The free paling was the best and the pool area was clean.

Check in was easy. The hotel was in a good location and the suite was nicely decorated. The suite had a lot of women’s hair on the bed, floor and shower so I do question the cleanliness of the suite. The breakfast was the same everyday and the last day the eggs was cold. I would recommend providing some protein as well. The breakfast was not filling nor tasteful. The free paling was the best and the pool area was clean.

Very nice and comfortable.

Very nice and comfortable.

Nobody speak English. The breakfast is terrible, everyday something missing.

Nobody speak English. The breakfast is terrible, everyday something missing.

Clean , reasonable , nice pool , very quiet

Clean , reasonable , nice pool , very quiet

Everything is ok 👍

Everything is ok 👍

The breakfast area was very congested. Need to develop a better flow for choosing food selections, toasting station and coffee station. The milk serving containers in an ice water tray caused many spills and clean up situations for staff. Staff was friendly and tried to accommodate requests from r questions even if there was a language barrier. The beds was too firm. It didn’t have a box spring support. Breakfast was a typical Mexican continental selection. Fruit selection was good but was always in limited supply. Toasting area was too slow and needed to accommodate more than four slices. Staff cleaning pool deck were amazing. Housekeeper was amazing and made honouered our requests.

The breakfast area was very congested. Need to develop a better flow for choosing food selections, toasting station and coffee station. The milk serving containers in an ice water tray caused many spills and clean up situations for staff. Staff was friendly and tried to accommodate requests from r questions even if there was a language barrier. The beds was too firm. It didn’t have a box spring support. Breakfast was a typical Mexican continental selection. Fruit selection was good but was always in limited supply. Toasting area was too slow and needed to accommodate more than four slices. Staff cleaning pool deck were amazing. Housekeeper was amazing and made honouered our requests.

My lost luggage sat in there office for two days without me receiving notification at this time several items were stolen.

My lost luggage sat in there office for two days without me receiving notification at this time several items were stolen.

It was Christmas time. Hotel wasn't decorated at all. Not festive. Pool bar needs to open earlier to accommodate early sunbather and swimmers. Food selection very limited. Hotel doesn't take advantage of spacious pool area to offer guests some good tacos.... Vending machines are poorly stocked. Rooms and hotel were great but options for guests were poor. Also, continental breakfast is from 6 to 10am.... By 930am it was not restocked, if items were gone they wouldn't restock. 10am is 10am not 930am.

It was Christmas time. Hotel wasn't decorated at all. Not festive. Pool bar needs to open earlier to accommodate early sunbather and swimmers. Food selection very limited. Hotel doesn't take advantage of spacious pool area to offer guests some good tacos.... Vending machines are poorly stocked. Rooms and hotel were great but options for guests were poor. Also, continental breakfast is from 6 to 10am.... By 930am it was not restocked, if items were gone they wouldn't restock. 10am is 10am not 930am.

This is a very good place to stay, nice friendly staff, nice and quiet, only had problems with wifi on the 3er floor, but they fixed it fast. rooms are nice and have everything you need, (we had a suite with 2 beds) overall a good place.

spacious, modern, very comfortable, clean, good A/C, nicely equipped kitchenette, pool looked inviting did not have time to use, nice breakfast area

I want to start by saying this property is advertised as another hotel online! We could not believe our eyes when we arrived, the pictures are NOTHING like the actual hotel. The room we were put in had a strong unbearable smell of mildew or water. We could not stay in the room too long because we became dizzy, the room was not very clean either. It smelled like the room had water damage that was painted over, so it smelled like mildew and fresh paint. When we brought this to their attention they offered to move us to a room directly below our previous room that smelled exactly the same ! We were not satisfied since the hotel name was different and the room was unbearable so we decided to leave. The staff was unprofessional and had an attitude, we were told that since we had already checked in we would have to pay for the first night and would be refunded for all other nights, as soon as we left they refused to contact us and never cancelled our reservation, Expedia could not even get the manager on the phone many different times. I have called and emailed this hotel with no answer or solution. I guess they are so money hungry they refuse to rightfully refund us. In the end we had to pay to stay at another resort as well as this one. As a tourist this hotel is not safe because any and everybody has access to enter the property to the pool, elevators and wherever else. Staff never verified anyone. I would not waste my money or time staying here if I were you. It is not worthy.

I loved everything. Highly recommended would stay there again

Clean

Amazing. Great service. Great rate. Great location.

Amazing. Great service. Great rate. Great location.

I absolutely adored my time there. As a traveler who prefers frugal options off the beaten path, this was perfect. It’s exactly what I expected from the listing and for the price. The front desk was patient with my horrible Splanglish and very helpful with suggestions. With curfew in place, there was no liquor sold after 6pm and many places closed by 10pm, however, staff ensured I had a burger and fries after a late flight in. Towards the end of the trip, they also arranged for a Bio-Tech company to come and do my COVID-19 test poolside. They had it back within three hours prior to me heading to SJD for my flight home. Lastly, having a larger fridge, stove, dishes, sink and microwave in room was AMAZING!! The woman that cleaned my room was soooo sweet and discreet. Everyone here had amazing work ethic. The only cons I could see were minuscule: limited availability of the kitchen by the pool, towels for the pool, breakfast and vending machine options— otherwise my stay was fuego. I’ll be back!!

I absolutely adored my time there. As a traveler who prefers frugal options off the beaten path, this was perfect. It’s exactly what I expected from the listing and for the price. The front desk was patient with my horrible Splanglish and very helpful with suggestions. With curfew in place, there was no liquor sold after 6pm and many places closed by 10pm, however, staff ensured I had a burger and fries after a late flight in. Towards the end of the trip, they also arranged for a Bio-Tech company to come and do my COVID-19 test poolside. They had it back within three hours prior to me heading to SJD for my flight home. Lastly, having a larger fridge, stove, dishes, sink and microwave in room was AMAZING!! The woman that cleaned my room was soooo sweet and discreet. Everyone here had amazing work ethic. The only cons I could see were minuscule: limited availability of the kitchen by the pool, towels for the pool, breakfast and vending machine options— otherwise my stay was fuego. I’ll be back!!

Very nice staff they help with everything

Very nice staff they help with everything