The location is lovely, we also had a pretty view of the river from our balcony, which was great! Our room was sparsely furnished, with a small and rather uncomfortable bed, old / worn leather sofa and bare basic amenities. At night, we found it noisy and at times I felt a little unsafe with people talking right outside our window. We also were not able to find a parking onsite for the majority of the time due to limited bays. Overall, ok. Probably won’t race back but not wildly unhappy.

The location is lovely, we also had a pretty view of the river from our balcony, which was great! Our room was sparsely furnished, with a small and rather uncomfortable bed, old / worn leather sofa and bare basic amenities. At night, we found it noisy and at times I felt a little unsafe with people talking right outside our window. We also were not able to find a parking onsite for the majority of the time due to limited bays. Overall, ok. Probably won’t race back but not wildly unhappy.

Very comfortable accommodation, close to Fremantle - but you do need a car. The rooms are well set up, both dark and quiet - that counts for a lot. Bed very comfortable. Off the main roads, so no traffic noise, and a nice outlook. TV remote didn't work well and I gave up on using it after a while. Check in and check out was easy and it's a historic area to walk around, but there isn't much around, if you want to go out for dinner it's a drive, or a long walk. Parking is a little tight but I always got a space.

Very comfortable accommodation, close to Fremantle - but you do need a car. The rooms are well set up, both dark and quiet - that counts for a lot. Bed very comfortable. Off the main roads, so no traffic noise, and a nice outlook. TV remote didn't work well and I gave up on using it after a while. Check in and check out was easy and it's a historic area to walk around, but there isn't much around, if you want to go out for dinner it's a drive, or a long walk. Parking is a little tight but I always got a space.

Place was quiet and safe ,public transport ok. Not much information from desk when we arrived ,Need maybe local staff who can give some tips to go around,and also some leaflet

Place was quiet and safe ,public transport ok. Not much information from desk when we arrived ,Need maybe local staff who can give some tips to go around,and also some leaflet

Fine for a 1 night stay. 2 bed room has an awkward layout and not much natural light. Beds comfy and slept well

Fine for a 1 night stay. 2 bed room has an awkward layout and not much natural light. Beds comfy and slept well

Location Central easy to nip around Perth and see customers lovely by the river A few great burger joints nearby

Location Central easy to nip around Perth and see customers lovely by the river A few great burger joints nearby

Nice to relax and watch the boats

Nice to relax and watch the boats

Very comfortable accommodation in a great spot. Parking on site.

Very comfortable accommodation in a great spot. Parking on site.

Friendly service, great bed, great shower, safe parking, beautiful view, and quiet. Also good facilities.

Friendly service, great bed, great shower, safe parking, beautiful view, and quiet. Also good facilities.

Good place

Good place

Great views

Great views

The lights from the apartments shine through the glass tiles. Didn’t sleep well. Apartments were lovely in a great position. Perhaps supply a piece of cardboard to block out the light.

The lights from the apartments shine through the glass tiles. Didn’t sleep well. Apartments were lovely in a great position. Perhaps supply a piece of cardboard to block out the light.

I stayed at Pier 21 Apartment Hotel in 2020 and had a very positive experience. This year, when I returned to Fremantle, I didn't even consider searching for another hotel; Pier 21 was my first choice. Upon booking, I inquired about securing a room with a water view. I was informed that it would cost an additional $35 per night to guarantee a Swan River View. I understand that premium features come at a price, so this was acceptable to me. However, my recent visit highlighted some areas for improvement. Upon arrival, the receptionist asked if I wanted to upgrade to the water view room, and I declined. Her response, "some people just want things for free," made me feel quite uncomfortable. In my experience, it's not uncommon for hotels to offer complimentary upgrades if rooms are available, so I didn't think it was unreasonable to ask. I believe a more positive and customer-friendly approach could enhance the guest experience. Additionally, the room facilities appeared outdated and in need of renovation, which was surprising given the high price. The room we stayed in was dark, which detracted from the overall ambiance. The mattress protector was torn, and the overall condition of the furniture and amenities felt worn and old. Updating these aspects could significantly enhance the comfort and satisfaction of your guests

I stayed at Pier 21 Apartment Hotel in 2020 and had a very positive experience. This year, when I returned to Fremantle, I didn't even consider searching for another hotel; Pier 21 was my first choice. Upon booking, I inquired about securing a room with a water view. I was informed that it would cost an additional $35 per night to guarantee a Swan River View. I understand that premium features come at a price, so this was acceptable to me. However, my recent visit highlighted some areas for improvement. Upon arrival, the receptionist asked if I wanted to upgrade to the water view room, and I declined. Her response, "some people just want things for free," made me feel quite uncomfortable. In my experience, it's not uncommon for hotels to offer complimentary upgrades if rooms are available, so I didn't think it was unreasonable to ask. I believe a more positive and customer-friendly approach could enhance the guest experience. Additionally, the room facilities appeared outdated and in need of renovation, which was surprising given the high price. The room we stayed in was dark, which detracted from the overall ambiance. The mattress protector was torn, and the overall condition of the furniture and amenities felt worn and old. Updating these aspects could significantly enhance the comfort and satisfaction of your guests

Nice and easy with a good vibe

Nice and easy with a good vibe

The experience was so great that I was feeling like being home. Friendly staff, fantastic view, comfortable bed.

The experience was so great that I was feeling like being home. Friendly staff, fantastic view, comfortable bed.

Area is beautiful but I stayed on the ground floor and I noticed first thing in the morning was noisy as people walking along the path talking and laughing was annoying, other than that beautiful place and spot to stay

Area is beautiful but I stayed on the ground floor and I noticed first thing in the morning was noisy as people walking along the path talking and laughing was annoying, other than that beautiful place and spot to stay

Was informed they didn’t have lactose free milk in the dining area so I had some delivered by Uber Eats. When I attended breakfast, I found on the menu they did have lactose free milk available.

Was informed they didn’t have lactose free milk in the dining area so I had some delivered by Uber Eats. When I attended breakfast, I found on the menu they did have lactose free milk available.