Location was key. They need new linens for sure. Towels like sandpaper. Some mold on the ceiling in the bathroom. I expected more for $600 a night. Continental breakfast lame

Great place!

Great place!

Wonder place to stay. Nice rooms, very friendly and accommodating staff. Perfect location near everything

Wonder place to stay. Nice rooms, very friendly and accommodating staff. Perfect location near everything

Best location!

Best location!

Great vibe, decor, outside and inside spaces. Wonderful staff.

Great vibe, decor, outside and inside spaces. Wonderful staff.

This property was beautiful and located in the center of Nantucket ! Loved it and will be back!

This property was beautiful and located in the center of Nantucket ! Loved it and will be back!

Fantastic location . Walk to town & many restaurants. Quiet , Clean & comfortable.

Fantastic room and stay! Quaint and relaxing!

Fantastic location . Walk to town & many restaurants. Quiet , Clean & comfortable.

We enjoyed our recent stay at 21 Broad. The location is perfect and quiet. The hotel is beautifully decorated. Unfortunately our room had a mildew/moldy smell to it which was pretty powerful and made it hard to relax.

We enjoyed our recent stay at 21 Broad. The location is perfect and quiet. The hotel is beautifully decorated. Unfortunately our room had a mildew/moldy smell to it which was pretty powerful and made it hard to relax.

Excellent small hotel for a three day break. Most welcoming staff

Excellent small hotel for a three day break. Most welcoming staff

Nice, very clean place conveniently located, friendly staff, healthy breakfast. Love it!

Nice, very clean place conveniently located, friendly staff, healthy breakfast. Love it!

Lovely staff, lovely stay

Lovely staff, lovely stay

Stayed on first floor and heard the ejection pump going off all the time. Quite loud

Stayed on first floor and heard the ejection pump going off all the time. Quite loud

The picture of the room I paid for was not even close to what the picture showed! It was a 10x10 room. The bed took up the entire space. The room was slanted and the towels were so l old, rough and gray! The people there were very polite and nice. I immediately went to the desk and showed the woman the room I booked and paid for. She really had nothing to say! Sorry! I booked the room in January for over 1200.00 a night maybe more and she just said “no that’s the room you paid for, not the one in the picture!” I said how would I have known that? She blamed Expedia for falsifying the picture! Never to make eye contact again with me ! What a scam somewhere -the hotel, Expedia or both. The rooms are 60.00 a night like they used to be when it was the Nesbit inn! You got what you paid for! A real scam

Loved the spacious bedroom and high ceilings and that our room was ready several hours before check-in. The bedroom and first floor amenities were very clean and welcoming. The staff was kind and professional.

Loved the spacious bedroom and high ceilings and that our room was ready several hours before check-in. The bedroom and first floor amenities were very clean and welcoming. The staff was kind and professional.

The picture of the room I paid for was not even close to what the picture showed! It was a 10x10 room. The bed took up the entire space. The room was slanted and the towels were so l old, rough and gray! The people there were very polite and nice. I immediately went to the desk and showed the woman the room I booked and paid for. She really had nothing to say! Sorry! I booked the room in January for over 1200.00 a night maybe more and she just said “no that’s the room you paid for, not the one in the picture!” I said how would I have known that? She blamed Expedia for falsifying the picture! Never to make eye contact again with me ! What a scam somewhere -the hotel, Expedia or both. The rooms are 60.00 a night like they used to be when it was the Nesbit inn! You got what you paid for! A real scam

Difficult to contact staff out of hours. However, duty manager was very attentive to concerns the following morning which made things better.

Difficult to contact staff out of hours. However, duty manager was very attentive to concerns the following morning which made things better.

Great experience! In town location close to shops, restaurants, harbor and beach. We will stay here again. Amazing staff!

Property was very very well done… And the staff was “ Out of this world” Friendly, Helpful and polite.!!! I have traveled for 50 years… and it is one of the very best stays ever..!!! I will be back.!!!!