Our stay at this property was incredible! The staff was attentive from the front desk to the restaurant. Great location for walking to historical sites as well as the marina.

Our stay at this property was incredible! The staff was attentive from the front desk to the restaurant. Great location for walking to historical sites as well as the marina.

The property was good and location convenient. The WiFi did not work in the room so I had to work in the lobby area. While there I was having a drink and working when the waiter came shouting at me. I tried to explain that I had to check email and make calls and he told me go to go to my room because I could not be drinking a beverage that was not purchased onsite. I told him to charge me for a drink so I could continue working. I have never been spoken to in this manner by hotel staff. Uncalled for and completely unprofessional.

The property was good and location convenient. The WiFi did not work in the room so I had to work in the lobby area. While there I was having a drink and working when the waiter came shouting at me. I tried to explain that I had to check email and make calls and he told me go to go to my room because I could not be drinking a beverage that was not purchased onsite. I told him to charge me for a drink so I could continue working. I have never been spoken to in this manner by hotel staff. Uncalled for and completely unprofessional.

Fantastic location! The staff was very helpful and polite. The breakfast could be a bit improved.

The courtyard looks impressive but the hotel is really quite average.

Fantastic location! The staff was very helpful and polite. The breakfast could be a bit improved.

The courtyard looks impressive but the hotel is really quite average.

allowed early check-in

allowed early check-in

Great hotel in London excellent location. Would have been wonderful if it had a pool.

Great hotel in London excellent location. Would have been wonderful if it had a pool.

Excellent experience. I was impressed with everyone I interacted with from reception & the extra help navigating town, to servers at breakfast eager to make me cappuccino or freshly squeezd orange juice & the manager of the bistro who catered to my special request & celebrated with me my success at passing my open water PADI scuba certification. It's a beautiful place with exceptional people!

Excellent experience. I was impressed with everyone I interacted with from reception & the extra help navigating town, to servers at breakfast eager to make me cappuccino or freshly squeezd orange juice & the manager of the bistro who catered to my special request & celebrated with me my success at passing my open water PADI scuba certification. It's a beautiful place with exceptional people!

Really lovely property right in the heart of Palermo. Staff was super nice and even let us check in 5 hours early. Thanks so much!

Really lovely property right in the heart of Palermo. Staff was super nice and even let us check in 5 hours early. Thanks so much!

This hotel has four stars, but in my opinion it would certainly deserve a fifth one. It's right in the historic centre, but located between a lovely quiet square and a narrow ancient street, which makes it a very quiet environment - an island of silence right in the middle of a very loud and busy city. Very friendly staff, cool classic and relatively spacious rooms, and of course the lounge (which looks like a medieval cloister) with a live pianist is breathtaking. On second thought - the hotel might be just perfect without a fifth star - I wouldn't want the extremely reasonable prices to go up :)

This hotel has four stars, but in my opinion it would certainly deserve a fifth one. It's right in the historic centre, but located between a lovely quiet square and a narrow ancient street, which makes it a very quiet environment - an island of silence right in the middle of a very loud and busy city. Very friendly staff, cool classic and relatively spacious rooms, and of course the lounge (which looks like a medieval cloister) with a live pianist is breathtaking. On second thought - the hotel might be just perfect without a fifth star - I wouldn't want the extremely reasonable prices to go up :)

Excellent location, beautiful building and exceptional service. The economy room was very spacious with a large bathroom. Highly recommend.

Excellent location, beautiful building and exceptional service. The economy room was very spacious with a large bathroom. Highly recommend.

Quite basic for a 4 star hotel, not as nice looking as many other over been to. Wi-Fi is horrible, almost non existent

Quite basic for a 4 star hotel, not as nice looking as many other over been to. Wi-Fi is horrible, almost non existent

Perfect Location!!!

Perfect Location!!!

Nice room and we enjoyed the bar. Most of the staff were lovely.

Nice room and we enjoyed the bar. Most of the staff were lovely.

Beautiful hotel, well located in historical area and near the port.

Beautiful hotel, well located in historical area and near the port.

Truly grand hotel located in the historic area of Palermo. Superb location if you want to soak in 2000 years of history and architecture. Many many dining options around

The hotel was centrally located in an area with many bars and restaurants and there was a lot of nightlife around. It was walking distance to several of the major tourist spots such as the cathedral etc. The hotel was very peaceful and quiet, nice lobby and nice classic hotel room wooden furniture etc. good cleaning, good service and a very nice hotel in general.

The hotel was centrally located in an area with many bars and restaurants and there was a lot of nightlife around. It was walking distance to several of the major tourist spots such as the cathedral etc. The hotel was very peaceful and quiet, nice lobby and nice classic hotel room wooden furniture etc. good cleaning, good service and a very nice hotel in general.

Comfortable old hotel. Great area and beautiful. I’m on spaces. Standard rooms need renovation.