Breakfast

I didn’t like the breakfast options The options were very limited without variety

Well receptionist..in professional. There was a couple of cockroaches.

Well receptionist..in professional. There was a couple of cockroaches.

Bugs in the room and terrible breakfast

Bugs in the room and terrible breakfast

On a one way street

On a one way street

Was quiet and relaxing

Was quiet and relaxing

Our stay at South Hill Motor Inn was nothing short of a nightmare. We found cockroaches and bedbugs on the mattress and under the bed, which is completely unacceptable for any hotel. When we contacted Hotels.com about this issue, all they offered was a measly $25 refund—not even a full refund for the booking. Adding insult to injury, the front desk lady blamed us, claiming that the roaches were attracted by berries we brought into the room. For the record, those berries remained in the fridge the entire time. I am outraged by this experience and strongly advise against staying here.

Front desk lady was very friendly, room was very wierdly laid out, washroom was just toilet and tub with the sink in the main room. AC didnt work much in the main room, where as there was a portable one in the bedroom. The door was broken between the main room and the bedroom so wouldnt lock closed. There were some yellow stains on the bedding, and a few little bugs in the bathroom.

Front desk lady was very friendly, room was very wierdly laid out, washroom was just toilet and tub with the sink in the main room. AC didnt work much in the main room, where as there was a portable one in the bedroom. The door was broken between the main room and the bedroom so wouldnt lock closed. There were some yellow stains on the bedding, and a few little bugs in the bathroom.

Our stay at South Hill Motor Inn was nothing short of a nightmare. We found cockroaches and bedbugs on the mattress and under the bed, which is completely unacceptable for any hotel. When we contacted Hotels.com about this issue, all they offered was a measly $25 refund—not even a full refund for the booking. Adding insult to injury, the front desk lady blamed us, claiming that the roaches were attracted by berries we brought into the room. For the record, those berries remained in the fridge the entire time. I am outraged by this experience and strongly advise against staying here.

Breakfast was well done

Breakfast was well done

Our stay was okay. They moved rooms around so we could be next to our friends, which was really nice of them. There were just a few small things. The bags for ice were much too small for the buckets and for the ice. The lobby bathroom had no toilet paper or soap. The breakfast nook is an old room turned into a breakfast area (great idea, but pretty tight for the number of people that were in there). Emergency exit doors at each end of the hallway were propped open most of the time, and one was open all night. Our room smelled like it had been smoked in and the first floor smelled like it had been smoked in overnight. During breakfast the woman working came in and told us to check our beds because she’d found bedbugs this morning.

Our stay was okay. They moved rooms around so we could be next to our friends, which was really nice of them. There were just a few small things. The bags for ice were much too small for the buckets and for the ice. The lobby bathroom had no toilet paper or soap. The breakfast nook is an old room turned into a breakfast area (great idea, but pretty tight for the number of people that were in there). Emergency exit doors at each end of the hallway were propped open most of the time, and one was open all night. Our room smelled like it had been smoked in and the first floor smelled like it had been smoked in overnight. During breakfast the woman working came in and told us to check our beds because she’d found bedbugs this morning.

The staff was friendly.

The staff was friendly.

A faded beauty but was very surprised at how comfortable it was.

A faded beauty but was very surprised at how comfortable it was.

Clean room

Clean room

Quiet easy checkin friendly

Quiet easy checkin friendly

Clean. Friendly and efficient

Clean. Friendly and efficient

I’m a 75 yo woman travelling alone to an unfamiliar city. This motor inn had an 8 rating on Expedia. Lobby was large and empty. To check in I had to ring the desk bell. An elderly woman appeared, checked me in only to find out there was no elevator to 2nd floor and no offer for help with my suitcase. Tub was very slippery and I had to use a towel to stand on for fear of falling. When checking out, once again had to ring the bell, then use the lobby phone to call as instructed by a note posted on the acrylic desk shield and waited for several minutes for someone to appear. A man appeared to explain the absence of (I’m assuming) owner (older woman) and took my key. The room furnishings were old and the floor felt uneven but on the plus side, the bed was comfortable and the room had an air conditioner.

I’m a 75 yo woman travelling alone to an unfamiliar city. This motor inn had an 8 rating on Expedia. Lobby was large and empty. To check in I had to ring the desk bell. An elderly woman appeared, checked me in only to find out there was no elevator to 2nd floor and no offer for help with my suitcase. Tub was very slippery and I had to use a towel to stand on for fear of falling. When checking out, once again had to ring the bell, then use the lobby phone to call as instructed by a note posted on the acrylic desk shield and waited for several minutes for someone to appear. A man appeared to explain the absence of (I’m assuming) owner (older woman) and took my key. The room furnishings were old and the floor felt uneven but on the plus side, the bed was comfortable and the room had an air conditioner.

Very comfortable beds

Very comfortable beds