It’s a clean area the staff are amazing and helpful the only issue I had the hot water in my room was not very good and my room had some damage in it that I was not informed of

It’s a clean area the staff are amazing and helpful the only issue I had the hot water in my room was not very good and my room had some damage in it that I was not informed of

Stained carpets in rooms I think it’s terrible won’t ever stay again

Stained carpets in rooms I think it’s terrible won’t ever stay again

Dirty pillow cases, coffee cups still had coffee on them in the cabinet, hair in the shower.

Dirty pillow cases, coffee cups still had coffee on them in the cabinet, hair in the shower.

One of the worst hotel experiences ive had. Main water line break, little to no water pressure entirety of stay. Alarms going off in the middle of the night. Bags of trash stacked in the lobby. Breakfast only avone of the three days. Fruit was rancid and hair in sausage. Elevator broke down and my daughter and i were trapped waiting for help. Stove in kitchen took 15 min to even get hot. Staff told us, well at the the alarms eork and walked off.

One of the worst hotel experiences ive had. Main water line break, little to no water pressure entirety of stay. Alarms going off in the middle of the night. Bags of trash stacked in the lobby. Breakfast only avone of the three days. Fruit was rancid and hair in sausage. Elevator broke down and my daughter and i were trapped waiting for help. Stove in kitchen took 15 min to even get hot. Staff told us, well at the the alarms eork and walked off.

My go-to in Midland. Could use some basic improvements but, overall a great place to stay.

My go-to in Midland. Could use some basic improvements but, overall a great place to stay.

Suite was big, clean, ample, quiet. I would return

Suite was big, clean, ample, quiet. I would return

Shower had a lot of rust and dirt in the tub

Shower had a lot of rust and dirt in the tub

Called ahead specifically to ensure their pool and hot tub were in good working order. Was advised they were. When we got there, the hot tub had a bunch of trash in it and the pool was green with algae. To the attendants credit, she did call it in and they came out that afternoon to service it. But because it was in such bad condition, it wasn't useable until after we left. What happened to managers walking their property and inspecting the amenities each day? That clearly has not been done in week. The room was in great shape though. So kudos to the housekeeping staff.

Called ahead specifically to ensure their pool and hot tub were in good working order. Was advised they were. When we got there, the hot tub had a bunch of trash in it and the pool was green with algae. To the attendants credit, she did call it in and they came out that afternoon to service it. But because it was in such bad condition, it wasn't useable until after we left. What happened to managers walking their property and inspecting the amenities each day? That clearly has not been done in week. The room was in great shape though. So kudos to the housekeeping staff.

Enjoyed

Enjoyed

We reserved a room that was supposed to have 1 King and 2 queen beds, but it had 1 king and 1 queen. We also had little to no water pressure in one shower and neither were more than lukewarm.

We reserved a room that was supposed to have 1 King and 2 queen beds, but it had 1 king and 1 queen. We also had little to no water pressure in one shower and neither were more than lukewarm.

Phone room don’t work Ice machine at room refrigerator no work One time water was shut off while taking shower

Phone room don’t work Ice machine at room refrigerator no work One time water was shut off while taking shower

I enjoyed my stay.

Overall a great stay. The breakfast selection could have been better to cater to all. Breakfast should always include sausage, bacon and eggs.

Overall a great stay. The breakfast selection could have been better to cater to all. Breakfast should always include sausage, bacon and eggs.

Great place

Great place

Good place, good staff, nice breakfast

Good place, good staff, nice breakfast

I did not like how my family was treated for reservations and check in. I booked the two bedroom room for family with young kids. At the time of arrival I was notified that I was the last to check in for the double bed room and was informed that the last double room was flooded and our family had to be placed in two different rooms which was the main issue, it was no call or consideration for me and little kids to consider. They said they check all the teams in first so the older kids from the teams could be priority. They could of split the teams up and allowed the family with younger kids to stay together. Also the two rooms we had to check into were not connected or close. The front desk lady was nice and understanding but just tried to relay the inconvenience from the manager, the manager was supposed tocalle the next morning for the undesired situation and never did call it's three days later, I had to call and no return call back.

I did not like how my family was treated for reservations and check in. I booked the two bedroom room for family with young kids. At the time of arrival I was notified that I was the last to check in for the double bed room and was informed that the last double room was flooded and our family had to be placed in two different rooms which was the main issue, it was no call or consideration for me and little kids to consider. They said they check all the teams in first so the older kids from the teams could be priority. They could of split the teams up and allowed the family with younger kids to stay together. Also the two rooms we had to check into were not connected or close. The front desk lady was nice and understanding but just tried to relay the inconvenience from the manager, the manager was supposed tocalle the next morning for the undesired situation and never did call it's three days later, I had to call and no return call back.

It was amazing as always i love this place and love how they have rooms for when i visit my husband and we have a room and our children have their own room.