The staff was very friendly and accommodating. Franklin was awesome and on time for excursions! We are going to book again!

The staff was very friendly and accommodating. Franklin was awesome and on time for excursions! We are going to book again!

This property was in top floor with AC either not working or poorly working to provide cooling air in summer. There was no practical way to live in this aprtment with that size of AC units. Even the workers over there were sweating in the room and mentioned that they asked owner to install bigger size unit but havent heard back. I had to change it immediately to another property. Expedia provided good service with making sure I get my refund.

This property was in top floor with AC either not working or poorly working to provide cooling air in summer. There was no practical way to live in this aprtment with that size of AC units. Even the workers over there were sweating in the room and mentioned that they asked owner to install bigger size unit but havent heard back. I had to change it immediately to another property. Expedia provided good service with making sure I get my refund.

The unit is a very nice unit, there are many issues with it though. The couches are old leather and ripped in numerous places. The master bedroom, the ceiling fan does not work, the Jacuzzi on the master bathroom water will not run properly to fill up the tub. We rented unit because of that and could not enjoy a jacuzzi!!!! They have an industrial size fan in the living room, when you turn it on you can not hear each other speak because of the noise. Only a few parking spaces up front, if full you need to go across road to parking lot to park. It’s covered with small rocks, when we got our luggage néed to pull them thru the rocks, many issues!!!

The unit is a very nice unit, there are many issues with it though. The couches are old leather and ripped in numerous places. The master bedroom, the ceiling fan does not work, the Jacuzzi on the master bathroom water will not run properly to fill up the tub. We rented unit because of that and could not enjoy a jacuzzi!!!! They have an industrial size fan in the living room, when you turn it on you can not hear each other speak because of the noise. Only a few parking spaces up front, if full you need to go across road to parking lot to park. It’s covered with small rocks, when we got our luggage néed to pull them thru the rocks, many issues!!!

The in room jacuzzi did not work I spent 30 minutes trying to fill it and I just gave up. The hot water went off and on multiple times. Other wise everything was good.

The in room jacuzzi did not work I spent 30 minutes trying to fill it and I just gave up. The hot water went off and on multiple times. Other wise everything was good.

The air-conditioning at the lower room leaked water on top of the bed. It soacked the bed. The receptionist said it was not their problem, but would notify the owner. No compensation for the inconvenience

The air-conditioning at the lower room leaked water on top of the bed. It soacked the bed. The receptionist said it was not their problem, but would notify the owner. No compensation for the inconvenience

Great hotel! Clean and peaceful. I didnt like that you couldnt have any visitors. Even for a a few hours.

Great hotel! Clean and peaceful. I didnt like that you couldnt have any visitors. Even for a a few hours.

Very nice property. We booked the larger 6 bedroom unit as we were 6 people. Place was comfortable and the staff were very nice and accommodating. We would stay again

Very nice property. We booked the larger 6 bedroom unit as we were 6 people. Place was comfortable and the staff were very nice and accommodating. We would stay again

Great place

Nice property, somewhat far from main tourist area.

I paid for the 3bed room penthouse it was not what i expected specially at almost 350 a night, the service from the staff was terrible, bartenders were rude maybe they dont get payed good idk but completly ignored me so i left, i ordered laundry was like 4bucks cheap but when i got my clothes back half of them were still dirty it made no sence. Worst part was when I checked inn the lady in the front who looked like she was in a bad mood told me i had only put 2 guest on hotels.com so i needed to pay an additional 40 per person mind you it was 3 of us for a 3 bedroom "penthouse", i told her it was a 3 bedroom and only 3 of us whats the problem ? She said she needed to charge 40 per person that i didnt put down on hotels.com when i just booked the 3 bedroom not worrying about that because ive never had a hotel do this but anyways she contined with the speech didnt want to argue so i payed the 40 but i felt totaly ripped off she knew she wanted to get me for that extra 40$ but whatever i wasnt in the mood to argue but service was terrible on every end. I never write reviews positive or negative but this one i need to tell, stay away with this money go to crocs resort waaaaaay better actual up to date building real exclusive and nice kept up not this place tbh this place seemed like it was for locals everyone there seemed local and maybe thats why we got terrible service i dont know stay away from this place total rip off let me tell you thats all folks .

I paid for the 3bed room penthouse it was not what i expected specially at almost 350 a night, the service from the staff was terrible, bartenders were rude maybe they dont get payed good idk but completly ignored me so i left, i ordered laundry was like 4bucks cheap but when i got my clothes back half of them were still dirty it made no sence. Worst part was when I checked inn the lady in the front who looked like she was in a bad mood told me i had only put 2 guest on hotels.com so i needed to pay an additional 40 per person mind you it was 3 of us for a 3 bedroom "penthouse", i told her it was a 3 bedroom and only 3 of us whats the problem ? She said she needed to charge 40 per person that i didnt put down on hotels.com when i just booked the 3 bedroom not worrying about that because ive never had a hotel do this but anyways she contined with the speech didnt want to argue so i payed the 40 but i felt totaly ripped off she knew she wanted to get me for that extra 40$ but whatever i wasnt in the mood to argue but service was terrible on every end. I never write reviews positive or negative but this one i need to tell, stay away with this money go to crocs resort waaaaaay better actual up to date building real exclusive and nice kept up not this place tbh this place seemed like it was for locals everyone there seemed local and maybe thats why we got terrible service i dont know stay away from this place total rip off let me tell you thats all folks .

Stayed in the penthouse with friends. It was the perfect size for all 16 of us. The only negative was the water pressure and lack of hot water in the master bedroom. Breakfast was great. The tour coordinators were also great. Super good security

Stayed in the penthouse with friends. It was the perfect size for all 16 of us. The only negative was the water pressure and lack of hot water in the master bedroom. Breakfast was great. The tour coordinators were also great. Super good security

Good location. Comfortable and clean. rooms are getting old and need updating.

Good location. Comfortable and clean. rooms are getting old and need updating.

This penthouse was amazing! It is so spacious and the porches and views are something else! The staff is extremely helpful and sweet

This hotel was amazing!!! It has beautiful views, the pool is beautiful and the staff is amazing!

This hotel was amazing!!! It has beautiful views, the pool is beautiful and the staff is amazing!

We had a great time here. The property was beautiful, amazing views, and it was a close walk to town and the beach. The pool was refreshing and the morning breakfast was good. The penthouse was so large, larger than we needed but it was fun. The only complaint is that it’s so large, the A/C took quite a long time to cool the rooms down.

We had a great time here. The property was beautiful, amazing views, and it was a close walk to town and the beach. The pool was refreshing and the morning breakfast was good. The penthouse was so large, larger than we needed but it was fun. The only complaint is that it’s so large, the A/C took quite a long time to cool the rooms down.

The room was beautiful, safe location short walk to the beach The description of the room mentioned a jacuzzi but unfortunately it does not work

The room was beautiful, safe location short walk to the beach The description of the room mentioned a jacuzzi but unfortunately it does not work

The apartment /condo was amazing Brilliant location

The apartment /condo was amazing Brilliant location

The staff very friendly, rooms are a bit outdated (bed and couch) need to be changed. Overall it was a good experience