Terrible communication! We tried to call hotel multiple times and NO ONE pick up the phone at all. No reply from email! What kind of hotel service that not contact guest if guest not yet check in! No courtesy call, no instruction on how to check in if arrived after check in time! We tried to call during operation time but noone answer! What a stressful experience! Room is much smaller than what we expected and dated! No heater in the room. Breakfast is just plain! Breakfast dining room was so dark!

Terrible communication! We tried to call hotel multiple times and NO ONE pick up the phone at all. No reply from email! What kind of hotel service that not contact guest if guest not yet check in! No courtesy call, no instruction on how to check in if arrived after check in time! We tried to call during operation time but noone answer! What a stressful experience! Room is much smaller than what we expected and dated! No heater in the room. Breakfast is just plain! Breakfast dining room was so dark!

Average hotel.

Average hotel.

Great location

Great location

Easy access and good location

Easy access and good location

Friendly staff

Friendly staff

Noisy pipes at night, no staff on reception, but you get what you pay for. It does what it says.

Noisy pipes at night, no staff on reception, but you get what you pay for. It does what it says.

Convenience

Convenience

It’s an older hotel, as it was summer there was plenty of hot water and room was a good size for 2 adults and a small child. It was a great location for skiing and hiking. Breakfast was basic but better than nothing. Room had a microwave, kettle and tea and coffee making facilities but no plates or cutlery for microwave use.

It’s an older hotel, as it was summer there was plenty of hot water and room was a good size for 2 adults and a small child. It was a great location for skiing and hiking. Breakfast was basic but better than nothing. Room had a microwave, kettle and tea and coffee making facilities but no plates or cutlery for microwave use.

For the price it was ok. Thredbo as a destination leaves much to be desired. It’s tired, outdated and expensive

For the price it was ok. Thredbo as a destination leaves much to be desired. It’s tired, outdated and expensive

This property would be fine if you are a mad keen skier and plan on being very drunk for the rest of the time. The only redeeming feature is the proximity to the ski lifts, inconvenient for anything else. Needs renovations badly! Food was appalling.

This property would be fine if you are a mad keen skier and plan on being very drunk for the rest of the time. The only redeeming feature is the proximity to the ski lifts, inconvenient for anything else. Needs renovations badly! Food was appalling.

1 star accommodation at best. No staff no service. No heating. Accommodation for 4 adults was a one bed and mattresses on the floor. Dinning room was cold and dark. Only thing going for this hotel is location. Avoid at all cost. Do not stray here.

1 star accommodation at best. No staff no service. No heating. Accommodation for 4 adults was a one bed and mattresses on the floor. Dinning room was cold and dark. Only thing going for this hotel is location. Avoid at all cost. Do not stray here.

The only reason to stay at The River Inn is it’s proximity to the Chairlift.The foldout bed was the most uncomfortable thing I have ever tried to sleep on.The staff at reception never even bothered to get out of their chairs to assist with check in or check out.

The only reason to stay at The River Inn is it’s proximity to the Chairlift.The foldout bed was the most uncomfortable thing I have ever tried to sleep on.The staff at reception never even bothered to get out of their chairs to assist with check in or check out.

Thredbo cancelled lift access due to not enough snow. Perisher was however open. The River Inn also own a property at Perisher. Wanted to move to Perisher as we were catching at bus up the mountain and didn't have any transport to get from one to the other. Travelling there from the Gold Coast. Refused to even consider moving the booking even though we offered more money. Very strict booking practices. Be very careful and read the fine print before you book.

Thredbo cancelled lift access due to not enough snow. Perisher was however open. The River Inn also own a property at Perisher. Wanted to move to Perisher as we were catching at bus up the mountain and didn't have any transport to get from one to the other. Travelling there from the Gold Coast. Refused to even consider moving the booking even though we offered more money. Very strict booking practices. Be very careful and read the fine print before you book.

Nice and decent for a short stay. Don’t expect luxury. Their staff, Tom was really polite and helpful. Would definitely come again in future.

Nice and decent for a short stay. Don’t expect luxury. Their staff, Tom was really polite and helpful. Would definitely come again in future.

All good

All good

Great spot to see the sites of Thredbo - off season but would be good any season. Great friendly and helpful staff. Loved the lounge area with the fire as we had bleak weather.

Great spot to see the sites of Thredbo - off season but would be good any season. Great friendly and helpful staff. Loved the lounge area with the fire as we had bleak weather.