The restaurant area, the pools and jacuzzi, the bedroom.

The restaurant area, the pools and jacuzzi, the bedroom.

An isolated property worth the drive. Clean, modern large rooms with all amenities & more. Breakfast buffet was enhanced by an attentive & helpful young lady.

An isolated property worth the drive. Clean, modern large rooms with all amenities & more. Breakfast buffet was enhanced by an attentive & helpful young lady.

I do not recommend it, the breakfast is very bad and the service is also very bad, the rooms do not have air, it is very hot, the television did not work

I do not recommend it, the breakfast is very bad and the service is also very bad, the rooms do not have air, it is very hot, the television did not work

We got stuck behind a roadblock and had to stay for 1 nt. Check in was ok, they charge $100 for incidentals. Hotel decor is odd to say the least. American indian relics, yellow leather couches, "Remington" statues, and some Gandolph character carved out of wood with a dragon on a leash?! That was just the lobby! Lots of chrome and other strange decor in the restaurant. PROs: clean, comfy beds, hot shower. CONs: beautiful balconey and view and nothing to sit on. No dishes, glasses, cups, or cutlery. Told breakfast started at 6 am and not a sign of life in the restaurant. No coffee brewing. Nada. Went to front desk and there was no sign of life! Rambunctious people running up and down the halls. Overall...Reminded me of the hotel in "The Shining". Stay there again... Not if we didn't absolutely have to.

We got stuck behind a roadblock and had to stay for 1 nt. Check in was ok, they charge $100 for incidentals. Hotel decor is odd to say the least. American indian relics, yellow leather couches, "Remington" statues, and some Gandolph character carved out of wood with a dragon on a leash?! That was just the lobby! Lots of chrome and other strange decor in the restaurant. PROs: clean, comfy beds, hot shower. CONs: beautiful balconey and view and nothing to sit on. No dishes, glasses, cups, or cutlery. Told breakfast started at 6 am and not a sign of life in the restaurant. No coffee brewing. Nada. Went to front desk and there was no sign of life! Rambunctious people running up and down the halls. Overall...Reminded me of the hotel in "The Shining". Stay there again... Not if we didn't absolutely have to.

Beautiful venue both inside and out. Very few visitors in mid week. Staff very helpful despite we gringos. Could have been air conditioned but OK with ceiling fan. Doors to first floor patios need lockable screen for fresh air.

Beautiful venue both inside and out. Very few visitors in mid week. Staff very helpful despite we gringos. Could have been air conditioned but OK with ceiling fan. Doors to first floor patios need lockable screen for fresh air.

The views were beautiful, staff were helpful and it was very peaceful. Near beautiful hikes

The views were beautiful, staff were helpful and it was very peaceful. Near beautiful hikes

Over the top customer service! Somehow Expedia booked us on a day Horizonte was closed. In spite of that, we were welcome and treated like VIPs. The two chef's were on their day off watching world cup football and invited us to watch the game with them, turned on the hot tub for my wife, and opened the bar. Then they cooked us amazing dinner and breakfast the next morning.. it was over the top special. Aside from that, the views of the mountains are spectacular. We could see all the way to the Pacific!

Over the top customer service! Somehow Expedia booked us on a day Horizonte was closed. In spite of that, we were welcome and treated like VIPs. The two chef's were on their day off watching world cup football and invited us to watch the game with them, turned on the hot tub for my wife, and opened the bar. Then they cooked us amazing dinner and breakfast the next morning.. it was over the top special. Aside from that, the views of the mountains are spectacular. We could see all the way to the Pacific!

Very friendly stuff (espacially thanks to Mietzi), most comfy bed ever, great views and cozy jaccuzzi.

Very friendly stuff (espacially thanks to Mietzi), most comfy bed ever, great views and cozy jaccuzzi.

This hotel is a hidden gem! The views of the surrounding mountains is amazing. The staff, especially Maria and her husband Ariel made our stay an extraordinary experience. They are super friendly and they will go the extra mile and a half to meet your expectations. Will definately go back.

This hotel is a hidden gem! The views of the surrounding mountains is amazing. The staff, especially Maria and her husband Ariel made our stay an extraordinary experience. They are super friendly and they will go the extra mile and a half to meet your expectations. Will definately go back.

The bed was comfortable but we got little sleep as the alarm for the hotel electrical system was loudly beeping all night, long every night.

The bed was comfortable but we got little sleep as the alarm for the hotel electrical system was loudly beeping all night, long every night.

Pool was cold, but views were stunning.

Everything was good, the food, amenities, fourwheel tour, the views! Excellent property and excellent staff always willing to help! For sure I recommend this hotel.

Everything was good, the food, amenities, fourwheel tour, the views! Excellent property and excellent staff always willing to help! For sure I recommend this hotel.

Beautiful vistas; clean, comfy room; and the most lovely receptionist Michael.

Beautiful vistas; clean, comfy room; and the most lovely receptionist Michael.

The room was great but few issues with the facility: the energy went off several times which caused water problems and the elevator not to work. There are no a/c in the rooms, not enough food for the included breakfast, no juice available.

The room was great but few issues with the facility: the energy went off several times which caused water problems and the elevator not to work. There are no a/c in the rooms, not enough food for the included breakfast, no juice available.

Staff did everything to make things good. It is a newer hotel so there are things to be worked out, but all of the employees acted as owners and worked together as family. The hotel was full for the new year celebration and the food was very good with decent portions. Although there is no air conditioning, the temperature in this area is so comfortable that you don't ever need air conditioning. The hotel did lack cable tv, but wifi is all you need. We managed to explore the area looking for hot springs but the road was closed for the holiday. We did manage to descend to a nearby river, which was FANTASTIC. The views from the hotel are amazing and if you have a chance to tour the property on one of their vehicles is awesome.

Staff did everything to make things good. It is a newer hotel so there are things to be worked out, but all of the employees acted as owners and worked together as family. The hotel was full for the new year celebration and the food was very good with decent portions. Although there is no air conditioning, the temperature in this area is so comfortable that you don't ever need air conditioning. The hotel did lack cable tv, but wifi is all you need. We managed to explore the area looking for hot springs but the road was closed for the holiday. We did manage to descend to a nearby river, which was FANTASTIC. The views from the hotel are amazing and if you have a chance to tour the property on one of their vehicles is awesome.