First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure

The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.

The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.

I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.

I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.