Clean, would stay again

From the moment I walked in and was greeted by the most pleasant professional, and just downright hospitable host, we experienced a great stay. Every time I heard any staff member speaking to a guest, I was blown away by the over, politeness and courtesy they extended with their congenial conversation and willingness to help with anything needed. Whether it was in the pool, during a breakfast encounter or just passing in the hall, every staff member went above and beyond to be courteous. Upon check out, I thought I might have left something in the room and called after I left. The host on duty was amazing and sent a person up to the room to double check if I had left an electronic piece of equipment up there. And then she promptly called me with the results of the search. I have never stayed at a hotel that met and exceeded , my expectations the way our stay did this past week. I would highly recommend this hotel for any future stay in Fort Wayne Indiana.

From the moment I walked in and was greeted by the most pleasant professional, and just downright hospitable host, we experienced a great stay. Every time I heard any staff member speaking to a guest, I was blown away by the over, politeness and courtesy they extended with their congenial conversation and willingness to help with anything needed. Whether it was in the pool, during a breakfast encounter or just passing in the hall, every staff member went above and beyond to be courteous. Upon check out, I thought I might have left something in the room and called after I left. The host on duty was amazing and sent a person up to the room to double check if I had left an electronic piece of equipment up there. And then she promptly called me with the results of the search. I have never stayed at a hotel that met and exceeded , my expectations the way our stay did this past week. I would highly recommend this hotel for any future stay in Fort Wayne Indiana.

It was very clean, quiet, the breakfast was good, it had everything you could want in the room. The staff was very attentive and professional. We are going to be staying again soon!

It was very clean, quiet, the breakfast was good, it had everything you could want in the room. The staff was very attentive and professional. We are going to be staying again soon!

Property not maintained. Doors to stairway hard to open, handles wouldn't work properly. Carpet coming off in stairs. Holes in the walls that were not repaired. Garbage in hallways from guests rooms was left there all day. Rooms were not cleaned, no where to put our trash, just had to leave it piling up on countertop. A/C was not working in our room. When this was brought to the hotels attention, they just said the thermostats worked by motion sensor. Never heard of this before. So if you are sleeping and not moving, how is the A/C supposed to work. It ended up being very warm in our room. Breakfast was lack luster. Cold hard waffles and greasy bacon. Not even enough to feed all the guests.

Property not maintained. Doors to stairway hard to open, handles wouldn't work properly. Carpet coming off in stairs. Holes in the walls that were not repaired. Garbage in hallways from guests rooms was left there all day. Rooms were not cleaned, no where to put our trash, just had to leave it piling up on countertop. A/C was not working in our room. When this was brought to the hotels attention, they just said the thermostats worked by motion sensor. Never heard of this before. So if you are sleeping and not moving, how is the A/C supposed to work. It ended up being very warm in our room. Breakfast was lack luster. Cold hard waffles and greasy bacon. Not even enough to feed all the guests.

Rooms were great with mini kitchens. So helpful when traveling with kids!!!

Rooms were great with mini kitchens. So helpful when traveling with kids!!!

Easy location to the TinCaps, great price!!!

Nice place

Easy location to the TinCaps, great price!!!

Nice place

Room was perfect. Staff were great, we had a double billing issue at check-in the the staff offered an extra credit to make up for the mistake. They were very friendly to us and our pit bull. Comfy beds and strong A/C. Room had everything we needed from a can opener to pots & pans and utensils and dinnerware to paper towels to a dishwasher... very comfortable stay, we'd choose again!

Room was perfect. Staff were great, we had a double billing issue at check-in the the staff offered an extra credit to make up for the mistake. They were very friendly to us and our pit bull. Comfy beds and strong A/C. Room had everything we needed from a can opener to pots & pans and utensils and dinnerware to paper towels to a dishwasher... very comfortable stay, we'd choose again!

everyone was very helpful.

everyone was very helpful.

Very nice hotel. Clean, comfortable, great breakfast. Would definitely recommend it.

Very nice hotel. Clean, comfortable, great breakfast. Would definitely recommend it.

Great hotel for a good price

Great hotel for a good price

Great

Great

I like to take mini vacations once in a while just to relax and I always stay here when I go to Fort Wayne. Love the fact that I have a full kitchen at my disposal when I feel like cooking. Love the updated workout room. Excellent free breakfasts and the staff are always very friendly..

I like to take mini vacations once in a while just to relax and I always stay here when I go to Fort Wayne. Love the fact that I have a full kitchen at my disposal when I feel like cooking. Love the updated workout room. Excellent free breakfasts and the staff are always very friendly..

Stayed here for. Few yers now. Convenient and good breakfast

Stayed here for. Few yers now. Convenient and good breakfast

front desk person named Meta was helpful and kind. We were close to shopping and restaurants. The walls were thin and we could hear people talking next door and stomping above us. The toilet tank lid was cracked.

front desk person named Meta was helpful and kind. We were close to shopping and restaurants. The walls were thin and we could hear people talking next door and stomping above us. The toilet tank lid was cracked.

Love the rooms. The beds could be little more comfortable. We were on ground floor amd daughter said she could hear people stomping around above us around midnight.

The stay was great and super convenient. However, I did not understand why I set up for payments and still needed to pay for the room upon arrival. The front desk stated that Hotels.com sent a card to them that was not valid and requested that I pay for my room at the time of stay. I am not sure who I will need to speak to in order to resolve the double payment. I appreciate any and all help. Have an Amazing Day! Because of Him, Chantella Newsome

The stay was great and super convenient. However, I did not understand why I set up for payments and still needed to pay for the room upon arrival. The front desk stated that Hotels.com sent a card to them that was not valid and requested that I pay for my room at the time of stay. I am not sure who I will need to speak to in order to resolve the double payment. I appreciate any and all help. Have an Amazing Day! Because of Him, Chantella Newsome