Very friendly staff.

Overall good hotel , located conveniently to the port as we took trips to Ischia & Capri

Overall good hotel , located conveniently to the port as we took trips to Ischia & Capri

Clean, lovely terrace suites

Clean, lovely terrace suites

It is a great hotel, near bus station a litter be far from Marina grande but It easy to get there, bed is was not comfortable but everything else was great

The breakfast was awesome!!

It is a great hotel, near bus station a litter be far from Marina grande but It easy to get there, bed is was not comfortable but everything else was great

The breakfast was awesome!!

We couldn’t get there because of the IT outage. They refused to refund a penny of our missed holiday. Total lack of empathy. A cancellation fee would have been understandable but they kept all our money, and most likely still filled the room. To be avoided.

We couldn’t get there because of the IT outage. They refused to refund a penny of our missed holiday. Total lack of empathy. A cancellation fee would have been understandable but they kept all our money, and most likely still filled the room. To be avoided.

The property was in a near perfect location for our needs, as we had to be close to the port. We arrived slightly early, though it was clear others had too. The receptionist was rude and the check-in experience was only saved by her colleague who stepped in to help. We booked a Junior Suite that was not clean. The walls were scuffed and the curtains were dirty (too light to be practical!) and the bathroom needed a deep clean. Circulation areas were okay but not clean. The room was comfortable enough. Bar service in the evening was slow. Breakfast was good. During our Check-out the concerns I raised were picked up. We were offered four small pastries as recompense. 2€ worth -really?! We left them. One to avoid unless you are really stuck

The property was in a near perfect location for our needs, as we had to be close to the port. We arrived slightly early, though it was clear others had too. The receptionist was rude and the check-in experience was only saved by her colleague who stepped in to help. We booked a Junior Suite that was not clean. The walls were scuffed and the curtains were dirty (too light to be practical!) and the bathroom needed a deep clean. Circulation areas were okay but not clean. The room was comfortable enough. Bar service in the evening was slow. Breakfast was good. During our Check-out the concerns I raised were picked up. We were offered four small pastries as recompense. 2€ worth -really?! We left them. One to avoid unless you are really stuck

Excellent customer service

Excellent customer service

Great place to stay. 24 hours front desk was super nice and helpful. Hotel room was very comfortable and clean. Bathroom facility was well designed and well stocked every day. Room service was very fast and nice.

Great place to stay. 24 hours front desk was super nice and helpful. Hotel room was very comfortable and clean. Bathroom facility was well designed and well stocked every day. Room service was very fast and nice.

Clean, good room, nice staff

Clean, good room, nice staff

This was a nice place to stay for one night after a long flight. Right across from the port. Clean. Helpful staff.

This was a nice place to stay for one night after a long flight. Right across from the port. Clean. Helpful staff.

Very clean and safe once inside the building! No complaints on the hotel itself. The area around was very sketchy for two 30 yo girls.

Very clean and safe once inside the building! No complaints on the hotel itself. The area around was very sketchy for two 30 yo girls.

Overall stay at the hotel was nice, food could have been better. Be cautious of surrounding areas, not the nicest area of Naples.

Overall stay at the hotel was nice, food could have been better. Be cautious of surrounding areas, not the nicest area of Naples.

Very good location and decent room with a comfortable bed. The hotel was also quite close to the first stop of the airport shuttle which made our transfer to the airport quite convenient. Only downside was that we had to ring the reception everytime we enter the hotel. I would definitely recommend this place anyway.

Very good location and decent room with a comfortable bed. The hotel was also quite close to the first stop of the airport shuttle which made our transfer to the airport quite convenient. Only downside was that we had to ring the reception everytime we enter the hotel. I would definitely recommend this place anyway.

The hotel is beautiful and high end as the service is so professional and the decor so chic. The breakfast had plentiful options. Cleanliness was absolute. However, the location is not great as there is not much to do walking distance and the neighborhood looks a bit shady.

The hotel is beautiful and high end as the service is so professional and the decor so chic. The breakfast had plentiful options. Cleanliness was absolute. However, the location is not great as there is not much to do walking distance and the neighborhood looks a bit shady.

Great hotel, friendly and helpful staff

Great hotel, friendly and helpful staff

Helpful staff. 5m walk to Duomo metro station. Great pizzerias nearby, e.g. Bro