I have booked through hotels.com in a lot of countries but never before experienced that it wasn’t possible to pay automatically through already registered card.

I have booked through hotels.com in a lot of countries but never before experienced that it wasn’t possible to pay automatically through already registered card.

The room is small, and we had 2 large and 2 small suitcases in there. It was very crowded and we were 3 persons there. The hotel is close to the shopping center Fields.

The room is small, and we had 2 large and 2 small suitcases in there. It was very crowded and we were 3 persons there. The hotel is close to the shopping center Fields.

The insulation was fully visible in the bathroom, you couldn't use the sink without the shower also spraying water. And vice versa

The insulation was fully visible in the bathroom, you couldn't use the sink without the shower also spraying water. And vice versa

Room had unpleasant smell. Asked front desk to clean it but I have beem told cleaning crew went home and they cannot rent me vaccume and airspay.

My room was never cleaned after staying there 7 days, and requesting 3 times. Their solution is to pick up towels at the reception, instead of cleaning the rooms. Elevator was wet and dirty. Loud guests, not so friendly cleaning personnel if you request to have your room cleaned. At the end they kick you out at 11:01 to clean the room because is time to check out. Totally unpleasant stay. Oh, I forgot about the tinny (twin) beds, tinny room, no comfort, noise coming from the freeway and not comfortable mattresses, with a pretending layer on top.

Very small, no amenities. Expensive for what it is

The shower/toilet combo had mold and smelled terrible. It was not clean, the area surrounding at night was extremely loud all hours of the night. We had to sleep with the window open because the AC did not work. It was 85 plus during our stay. We will not being staying at this chain again.

Annonymous in every Way. Huge and efficient, but Cabin and whole area new and sterile.

The service was really bad. Rooms not cleaned in the morning. Just one towell for three days. No soap in the bath room. Really desappointing.

Short walk from Orstad metro station with good links to Copenhagen airport. Nearby there is a shopping centre with cycle paths across the road.

Short walk from Orstad metro station with good links to Copenhagen airport. Nearby there is a shopping centre with cycle paths across the road.

The room was to tiny hard to take shower and it had no air conditioning system

The room was too small. felt like I was in the prison. The shower and the toilet the same area no good. Bed too small also

The rooms looks like Ferry cabins and almost no power outlets in the room. Breakfast was not so good with little choises. The gym was decent.

The AC didnt work. Very warm.

The rooms looks like Ferry cabins and almost no power outlets in the room. Breakfast was not so good with little choises. The gym was decent.

Very small rooms, no isolation, uncomfortable

Very small rooms, no isolation, uncomfortable

Everything was clean and tidy. It is a small room but it is exactly what they say at the website. I think is perfect to stay one or two nights in order to visit the city and be near of the airport.

Everything was clean and tidy. It is a small room but it is exactly what they say at the website. I think is perfect to stay one or two nights in order to visit the city and be near of the airport.

Breakfast was great (including gluten-free options). Staff were friendly, room was nice and clean, although obviously small. Handy location for both metro and huge shopping mall.

Breakfast was great (including gluten-free options). Staff were friendly, room was nice and clean, although obviously small. Handy location for both metro and huge shopping mall.

I knew this would be a small room and i was fine with that as i was only staying for the night due to a long layover. It was close to the Metro which was good because that was a lot cheaper than taking a taxi. The bathroom was more like an RV bathroom with a drain in the floor and a flimsy shower curtain that really didn't prevent the rest of the room from getting wet. Make sure you move the toilet paper before showing and don't leave anything on the sink at it will get wet. The only mirror was in the bathroom so the wet floor after a shower made it difficult to get ready. I didn't feel safe plugging my flat iron in and using it in the bathroom. Also, there is no blow dryer which i didn't notice on the description. I didn't have one as the hotel that I stayed in prior had one. There also seemed to be no air conditioning or mine didn't work. The window only opened a crack and it was quite warm. There were only a couple of English speaking channels on the tv. Overall, my stay was decent. The bed was comfortable enough, the area was quiet and seemed safe. It was one of the cheaper hotels in the area. Fine for a night but I don't think I'd stay more than one night.

Not more then a cabin.

Not more then a cabin.

I understand the concept of cruise cabin styled rooms but this is was as cramped as you could get. There is fee to store luggage after checkout. Reception staff were rude and disrespectful. Location is convenient nt for both regional and local metro trains.

I understand the concept of cruise cabin styled rooms but this is was as cramped as you could get. There is fee to store luggage after checkout. Reception staff were rude and disrespectful. Location is convenient nt for both regional and local metro trains.

N/a

The hotel is a low cost hotel. They charge for everything. If you need them to keep your bags you will be charged. If you want an early check in they charge. The rooms are very very small. No where to seat