This hotel is in a fabulous location, you will get great service and the price is so cheap for the huge room size.

This hotel is in a fabulous location, you will get great service and the price is so cheap for the huge room size.

The staff was considerate and helpful. The room was large and clean, it was a little dated but overall a very nice hotel with a comfortable bed and cold aircon. We will be reserving again.

The staff was considerate and helpful. The room was large and clean, it was a little dated but overall a very nice hotel with a comfortable bed and cold aircon. We will be reserving again.

The hotel was very good and well located, the staff were exceptional, very friendly and helpful

The hotel was very good and well located, the staff were exceptional, very friendly and helpful

Location. Friendly staff. Well equipped room. ..........

Location. Friendly staff. Well equipped room. ..........

Had a wonderful stay at this hotel and enjoyed the food and services

Had a wonderful stay at this hotel and enjoyed the food and services

Clean room. Helpful staff. Good breakfast. Good location

Clean room. Helpful staff. Good breakfast. Good location

Stayed one night in Vientiane and wanted to try out this hotel. Bathroom looks a bit older than the rest of the room, but its ok and works. Aircondition was very good. The room was big. The beds looked good at first, but felt too hard after laying down for a bit. The room was clean. Towels, toothbrushes and shampoo was complementary in the bathroom. Breakfast had several dishes to choose from, bread and jam together with cereal as well. We did eat somewhere else for dinner so we can not comment on the rest of the food. The Staff was very friendly, and spoke some english (not great but understandable). All in all a good hotel.

Stayed one night in Vientiane and wanted to try out this hotel. Bathroom looks a bit older than the rest of the room, but its ok and works. Aircondition was very good. The room was big. The beds looked good at first, but felt too hard after laying down for a bit. The room was clean. Towels, toothbrushes and shampoo was complementary in the bathroom. Breakfast had several dishes to choose from, bread and jam together with cereal as well. We did eat somewhere else for dinner so we can not comment on the rest of the food. The Staff was very friendly, and spoke some english (not great but understandable). All in all a good hotel.

Great location. Walking distance pretty much to lots of places. Such a coffee, good restaurant, the main city center is within few minutes walk from this hotel. Staff are very friendly. Always big smile on their faces. Free banana basket is sitting in the reception counter 24/7 for guest to enjoy it.

Great location. Walking distance pretty much to lots of places. Such a coffee, good restaurant, the main city center is within few minutes walk from this hotel. Staff are very friendly. Always big smile on their faces. Free banana basket is sitting in the reception counter 24/7 for guest to enjoy it.

The hotel is ok. The ball hops is always looking for a tip. They say good morning to you then have their hand out for a tip. The beds are hard as hell. They need beds for real. But the staff at the front desk was very nice and helpful. And you only get one free ride from the airport after they pick you up from the airport and drop you to the hotel then after that it’s $10 to get a ride back to the airport when you leave.

The hotel is ok. The ball hops is always looking for a tip. They say good morning to you then have their hand out for a tip. The beds are hard as hell. They need beds for real. But the staff at the front desk was very nice and helpful. And you only get one free ride from the airport after they pick you up from the airport and drop you to the hotel then after that it’s $10 to get a ride back to the airport when you leave.

Nice hotel. A little dated but charming. Staff is the best part of our experience. Positives :: outstanding location. You can walk to the night market and a dozen monuments & temples with ease. Great staff....always courteous and helpful. Negatives :: internet is a bit spotty.

Nice hotel. A little dated but charming. Staff is the best part of our experience. Positives :: outstanding location. You can walk to the night market and a dozen monuments & temples with ease. Great staff....always courteous and helpful. Negatives :: internet is a bit spotty.

I always stay here when I'm in the capital because of the location and price. The rooms are priced fair in my opinion. This stay however I did not enjoy so much. Initially I had picked out the studio room. When I arrived at my room door, the key didn't work. The bellboy went back downstairs to program the key appropriately. When he arrived, he had two keys. The first attempt failed to open the room however second was a success. Upon entering the room, I noticed that it was not the studio, instead it was the family room. Confused, I went back to the front desk for clarification. Turned out both studio rooms were not available. Not a big deal but it would've been nice to be informed upon check-in. Nonetheless, the stay was still comfortable as usual and I was given no hassle about a later check out. FYI The A/C in room 312 works great!

I always stay here when I'm in the capital because of the location and price. The rooms are priced fair in my opinion. This stay however I did not enjoy so much. Initially I had picked out the studio room. When I arrived at my room door, the key didn't work. The bellboy went back downstairs to program the key appropriately. When he arrived, he had two keys. The first attempt failed to open the room however second was a success. Upon entering the room, I noticed that it was not the studio, instead it was the family room. Confused, I went back to the front desk for clarification. Turned out both studio rooms were not available. Not a big deal but it would've been nice to be informed upon check-in. Nonetheless, the stay was still comfortable as usual and I was given no hassle about a later check out. FYI The A/C in room 312 works great!

when i booked i requested a quiet room and this was confirmed. 48 hours prior to arrival i wrote, via the hotel web site, to confirm the quiet room and to organise an airport pick up. the web site said i would receive a reply in 12 hours, i never received a reply. my 'quiet' room was next to the chamber maids station and i was therefore woken at 7.15am by their arrival - i dont blame them. my room also suffered from mechanical clanking noise throughout the night (lift or water pump?). i had requested a quiet room, they gave me the opposite. the wifi is slow and unreliable, it literally cuts out every five minutes. breakfast i only ate once as it was mostly tasteless fruit and processed food, the toaster only toasts one side of the bread and the coffee is awful. i also saw a cat sitting on the chairs and tables in the dining area so i worry about the hygiene. the reception staff spend most of their time with their heads down playing with their mobile phones. when i wanted to check out both members of staff where playing on their phones and did of notice me until i spoke to them. it is unprofessional and terrible customer service for staff to be seen playing on their phones at work. perhaps they could be employed responding to customer emails and then i would have received a reply?! the hotel manager really needs to look at the quality of service provided, give the staff some customer care training and ensure they put the training into practice.

when i booked i requested a quiet room and this was confirmed. 48 hours prior to arrival i wrote, via the hotel web site, to confirm the quiet room and to organise an airport pick up. the web site said i would receive a reply in 12 hours, i never received a reply. my 'quiet' room was next to the chamber maids station and i was therefore woken at 7.15am by their arrival - i dont blame them. my room also suffered from mechanical clanking noise throughout the night (lift or water pump?). i had requested a quiet room, they gave me the opposite. the wifi is slow and unreliable, it literally cuts out every five minutes. breakfast i only ate once as it was mostly tasteless fruit and processed food, the toaster only toasts one side of the bread and the coffee is awful. i also saw a cat sitting on the chairs and tables in the dining area so i worry about the hygiene. the reception staff spend most of their time with their heads down playing with their mobile phones. when i wanted to check out both members of staff where playing on their phones and did of notice me until i spoke to them. it is unprofessional and terrible customer service for staff to be seen playing on their phones at work. perhaps they could be employed responding to customer emails and then i would have received a reply?! the hotel manager really needs to look at the quality of service provided, give the staff some customer care training and ensure they put the training into practice.

Staff are doing their best to provide services. We stayed twice at the hotel because of the location. The first room is large but water in the shower will over-flow when used. The second time we stayed, other room/s occupants were extremely noisy until late at night. I am not certain whether the staff took any action or not after being notified about the issue. Noise is transferred from one room to the others and one floor to the others. One noted also that there was only one staff during breakfast. Again he tried his best to provide the services required. Otherwise, the hotel is best served my purpose.

the hotel was really bad in every aspect

the hotel was really bad in every aspect

Great in town location and within walking distance distance of many restaurants and attractions. The rooms are large and comfortable .

Great in town location and within walking distance distance of many restaurants and attractions. The rooms are large and comfortable .

it was good expect the bed not comfortable at all they need to change a new bed

it was good expect the bed not comfortable at all they need to change a new bed

This hotel is ok though they need to improve the hotel pretty much. The restaurant wasn't the best and they didn't have more than half of the menu and the internet didn't work 3 days of 5 which was really annoying. It's a ok hotel but I wouldn't go back again.