5min walk to very popular Night Market. Hotel beginning to deteriorate from lack of care and service. We learned the hotel don’t pay livable wages, pay regularly, or pay staffs their full working salary. Staffs are often compensated only partially for their work and some months WITHOUT pay. That explains why the hotel is not kept clean. Most disappointing thing was seeing supervisor walk in and took the tips left for the worker, a single worker working alone in the cafeteria and pocket it for himself.

5min walk to very popular Night Market. Hotel beginning to deteriorate from lack of care and service. We learned the hotel don’t pay livable wages, pay regularly, or pay staffs their full working salary. Staffs are often compensated only partially for their work and some months WITHOUT pay. That explains why the hotel is not kept clean. Most disappointing thing was seeing supervisor walk in and took the tips left for the worker, a single worker working alone in the cafeteria and pocket it for himself.

Maintenance is very bad.

Maintenance is very bad.

Out of business

Out of business

Hotel is in city centre Convenient Easy to get around

Hotel is in city centre Convenient Easy to get around

There was no hot water in the shower. My room didn’t have enough towels for two. Worst part, there were bed bugs.

There was no hot water in the shower. My room didn’t have enough towels for two. Worst part, there were bed bugs.

Location is excellent close to bars restaurants night market Riverside. The hotel it's self is over priced room not cleaned sheets not clean dust under the bed no towels in room had to keep asking for them breakfast was the same each morning. One morning there was know jam asked if I could get my from the kitchen staff the reply was no pool could swim in it was far to cool and to much chloride in it sorry guys just beening honest on a better note the reception staff were excellent and the little guy who I guess with te portable app for potor man was a great little guy.

Location is excellent close to bars restaurants night market Riverside. The hotel it's self is over priced room not cleaned sheets not clean dust under the bed no towels in room had to keep asking for them breakfast was the same each morning. One morning there was know jam asked if I could get my from the kitchen staff the reply was no pool could swim in it was far to cool and to much chloride in it sorry guys just beening honest on a better note the reception staff were excellent and the little guy who I guess with te portable app for potor man was a great little guy.

Best deal in Vientiane! + location + room + bathroom + many cabinets + Mekong River view + roof top pool + gym + friendly staff + price

Best deal in Vientiane! + location + room + bathroom + many cabinets + Mekong River view + roof top pool + gym + friendly staff + price

Great location & clean, comfortable room. The rooftop pool area is a bonus with a lovely view of the Mekong however, it could be much more of a feature. Breakfast was adequate.

Great location & clean, comfortable room. The rooftop pool area is a bonus with a lovely view of the Mekong however, it could be much more of a feature. Breakfast was adequate.

staffs were not as helpful as I would like them to be. They tried but was less skillful or trained in customer service. I wish they were a little more accommodating. Otherwise location of this hotel is excellent, waking distance to everything I needed (food and shopoibg)..

staffs were not as helpful as I would like them to be. They tried but was less skillful or trained in customer service. I wish they were a little more accommodating. Otherwise location of this hotel is excellent, waking distance to everything I needed (food and shopoibg)..

Great new hotel. Nice staff. Good breakfast and good location

Great new hotel. Nice staff. Good breakfast and good location

Had pre-paid the room but when I arrived they still had no rooms available at all - why a hotel would take payment upfront and give the room to someone else is beyond comprehension. They moved me to a different hotel down the street which appeared to be of lesser quality than their own - at least that is my clear impression when comparing the new hotel and my room to the pictures of what I had pre-paid for. can somewhat understand it if you have not prepaid and they don't know if they will get their money, but with prepayment this is simply totally unacceptable.

Had pre-paid the room but when I arrived they still had no rooms available at all - why a hotel would take payment upfront and give the room to someone else is beyond comprehension. They moved me to a different hotel down the street which appeared to be of lesser quality than their own - at least that is my clear impression when comparing the new hotel and my room to the pictures of what I had pre-paid for. can somewhat understand it if you have not prepaid and they don't know if they will get their money, but with prepayment this is simply totally unacceptable.

Location and room

Location and room

Hotel couldn't find a record of my booking so initially was given an upgrade to the VIP suite but then later coming back in the evening was told I had to move to another room as the VIP suite had been booked. All rather disorganised really... Then going for breakfast in the morning not too late a time, there was nothing left and so the staff just went and fried me two omelettes... was expecting more for what I had paid. Overall, very disappointed with this hotel and not likely to choose to stay here again.

Hotel couldn't find a record of my booking so initially was given an upgrade to the VIP suite but then later coming back in the evening was told I had to move to another room as the VIP suite had been booked. All rather disorganised really... Then going for breakfast in the morning not too late a time, there was nothing left and so the staff just went and fried me two omelettes... was expecting more for what I had paid. Overall, very disappointed with this hotel and not likely to choose to stay here again.

Waited thirty minutes at checkin because they could not find my booking Room smelled of concrete as if new but hotel appeared to maybe refurbished Bath Robes dirty around neckline as though never washed No acknowledgement when transiting lobby I believe I booked high floor with view of river, this was not registered on my copy of booking so ordinary room. Cleaners were regular but not well trained so floor/ bathrooms not cleaned throughly. In short I was an inconvenience to the running of the Hotel.

Waited thirty minutes at checkin because they could not find my booking Room smelled of concrete as if new but hotel appeared to maybe refurbished Bath Robes dirty around neckline as though never washed No acknowledgement when transiting lobby I believe I booked high floor with view of river, this was not registered on my copy of booking so ordinary room. Cleaners were regular but not well trained so floor/ bathrooms not cleaned throughly. In short I was an inconvenience to the running of the Hotel.

Well situated, close night market People and food perfect Great service

Good location Clean New hotel Convenient Everything is a walking distance The only thing that I don’t understand is house keeping make up your room without your permission during your stay

Good location Clean New hotel Convenient Everything is a walking distance The only thing that I don’t understand is house keeping make up your room without your permission during your stay