Friendly staff, good breakfast very good location

Friendly staff, good breakfast very good location

We were given a room that felt dirty, I asked to swap the staff obliged and were really attentive. The hotel is run down but undergoing refurbishments which are really needed, the area is lovely the staff are great but the hotel itself is in dire need of a clean and refurb, not sure if we would go back as there are other options in the area that look much nicer

We were given a room that felt dirty, I asked to swap the staff obliged and were really attentive. The hotel is run down but undergoing refurbishments which are really needed, the area is lovely the staff are great but the hotel itself is in dire need of a clean and refurb, not sure if we would go back as there are other options in the area that look much nicer

All staff very helpful. Breakfast very good. Property very worn. Bathroom was appalling.

All staff very helpful. Breakfast very good. Property very worn. Bathroom was appalling.

The room was clean and tidy and lucky for me the room was fairly noise free. As I was playing in a chess Congress which was over the weekend.i could not fault the staff as they were very friendly and outgoing.Breakfast was very good and have not had any other issues . Well done Team as I had a nice relaxed stay.

The room was clean and tidy and lucky for me the room was fairly noise free. As I was playing in a chess Congress which was over the weekend.i could not fault the staff as they were very friendly and outgoing.Breakfast was very good and have not had any other issues . Well done Team as I had a nice relaxed stay.

Toilet door wouldn't shut at all. So privessy not there. Floor uneven. Furniture and deco old. Extremely tied. Very noisy toilet. It smelt bad of mildue/old /stale. Bed uncomfortable. The cost of the stay was exstortunate for what you offer. No bar or place to relax. The whole building requires renovation.

Just a one night stay in the area. I only paid £41 for the night so didn’t expect too much. Perfect location for the sea front and Spanish City, town centre in easy walking distance. Rooms at the front will have a fabulous view when work is completed. Firstly the hotel is undergoing major renovations so looks a mess at the front - new bar and dining facilities planned. Inside it is very much on the old side but very clean from what I could see. Friendly and helpful staff. First class breakfast in terms of choice and quality. I would quite happily stay again.

Toilet door wouldn't shut at all. So privessy not there. Floor uneven. Furniture and deco old. Extremely tied. Very noisy toilet. It smelt bad of mildue/old /stale. Bed uncomfortable. The cost of the stay was exstortunate for what you offer. No bar or place to relax. The whole building requires renovation.

Just a one night stay in the area. I only paid £41 for the night so didn’t expect too much. Perfect location for the sea front and Spanish City, town centre in easy walking distance. Rooms at the front will have a fabulous view when work is completed. Firstly the hotel is undergoing major renovations so looks a mess at the front - new bar and dining facilities planned. Inside it is very much on the old side but very clean from what I could see. Friendly and helpful staff. First class breakfast in terms of choice and quality. I would quite happily stay again.

Hotel is being refurbished at the front but my room at the backn was spotlessly clean with Tv and tea/coffe facilities. Breakfast in the morning starts at 6.30am which is great for those of us that are working

Hotel is being refurbished at the front but my room at the backn was spotlessly clean with Tv and tea/coffe facilities. Breakfast in the morning starts at 6.30am which is great for those of us that are working

A very tired establishment

A very tired establishment

Room is dirty and the light of toilet out of order. The windows was all bird pee. Just god service at breakfast time

Room is dirty and the light of toilet out of order. The windows was all bird pee. Just god service at breakfast time

Quaint old hotel with lovely staff.

Quaint old hotel with lovely staff.

This was my third stay at The Royal. Staff are super friendly and it's over the road from a beautiful beach. Breakfast was great and my room was generally fine. My complaint is that the mattress was so soft and had a huge gap in the middle. Consequently I slept badly and woke with a sore back. I had a long drive the next day which was very frustrating.

This was my third stay at The Royal. Staff are super friendly and it's over the road from a beautiful beach. Breakfast was great and my room was generally fine. My complaint is that the mattress was so soft and had a huge gap in the middle. Consequently I slept badly and woke with a sore back. I had a long drive the next day which was very frustrating.

Hi, l stayed for 2 weeks and found the staff to be fantastic, welcoming and always up for a chat, as am l :-) The breakfast was yum and set me up for the day. My room was always clean and no frills, did the job perfectly. The Hotel is situated in the middle of the bay, close to the Metro if your into walks - the beach is beautiful. I knew there were renovations going on during my booking, it didnt interfer or deter my booking. I look forward to returning to The Hotel on my next visit to Whitley Bay

Hi, l stayed for 2 weeks and found the staff to be fantastic, welcoming and always up for a chat, as am l :-) The breakfast was yum and set me up for the day. My room was always clean and no frills, did the job perfectly. The Hotel is situated in the middle of the bay, close to the Metro if your into walks - the beach is beautiful. I knew there were renovations going on during my booking, it didnt interfer or deter my booking. I look forward to returning to The Hotel on my next visit to Whitley Bay

Good stay staff very kind and helpful. Really clean large room with seaview. Breakfast great. Only disappointment was that there was no lounge bar

Good stay staff very kind and helpful. Really clean large room with seaview. Breakfast great. Only disappointment was that there was no lounge bar

Excellent staff at reception very helpful, Andrew at breakfast is always very cheerful and quick with coffee tea and toast, lovely breakfast and perfect location, cleaner's are excellent and very friendly,

Excellent staff at reception very helpful, Andrew at breakfast is always very cheerful and quick with coffee tea and toast, lovely breakfast and perfect location, cleaner's are excellent and very friendly,

Booked unaware of renovations.. bathrooms dirty and very tired rooms, dirty in grooves of dressing tables, shower cubicles and floors with years of use showing. No lounge to sit in just had to use bedroom when not out. Staff lovely felt quite sorry for them as complaints made directly to them. Front of hotel all boarded up.. wouldn’t have booked for 2 nights if had known. Breakfast was lovely though. That was a saving grace. I think a reduction in price should have been offered once arrived but just got told this is what we have and an apology. We had already paid upfront too. Very sad as it was a weekend we were looking forward too.

Booked unaware of renovations.. bathrooms dirty and very tired rooms, dirty in grooves of dressing tables, shower cubicles and floors with years of use showing. No lounge to sit in just had to use bedroom when not out. Staff lovely felt quite sorry for them as complaints made directly to them. Front of hotel all boarded up.. wouldn’t have booked for 2 nights if had known. Breakfast was lovely though. That was a saving grace. I think a reduction in price should have been offered once arrived but just got told this is what we have and an apology. We had already paid upfront too. Very sad as it was a weekend we were looking forward too.

People were lovely and would do anything to help. Location is fantastic. However the rooms are simply outdated, stained carpets, old furnature etc. The beds were particularly bad, could tell the mattresses had been used for many many years by the permanent dips and lack of comfort.

People were lovely and would do anything to help. Location is fantastic. However the rooms are simply outdated, stained carpets, old furnature etc. The beds were particularly bad, could tell the mattresses had been used for many many years by the permanent dips and lack of comfort.