Overall experience was satisfactory

Overall experience was satisfactory

As my favourite hotel in Dortmund, I am lucky enough though know the beautiful crazy staff.. so your greated by the most beautiful and brilliant reception staff. Rooms are always exceptional but then you meet the crazy bar staff.. gosh then we talk about how brilliant there kitchen staff are.. My only stay when in this area.

Great quality and good overall service. Could improve: better option of pillows as the existing were quite hard

Great quality and good overall service. Could improve: better option of pillows as the existing were quite hard

Super

Super

Breakfast was wonderful. The people were friendly and helpful. Great location. Would choose it again.

Breakfast was wonderful. The people were friendly and helpful. Great location. Would choose it again.

Very pleasant place, nice room, good breakfast. Will be happy to return in my next visit in Dortmund

Very pleasant place, nice room, good breakfast. Will be happy to return in my next visit in Dortmund

This hotel is a great choice for those looking for a straightforward and no-frills experience. The train station is just a stone's throw. Hotel looks relatively new, and that freshness is unmistakable. The cleanliness is impeccable, and the staff is exceptionally friendly. As to dining, the only minor downside is the breakfast, which, while not terrible, lacks any variety for vegetarians. During my multi-night stay, there were multiple days when there was significant shortage of vegetarian options, including lacking any potato dishes on the breakfast buffet, which was quite unusual. This wasn't the case when we stayed here in 2022. But the hotel is also conveniently located within walking distance of a nearby "food bazaar" that offers a delightful variety of hot food options available well past midnight. On the amenities side, it would be wise to reinstate the laundry and dry-cleaning services. These services were available during our stay in 2022 but inexplicably discontinued in 2023! When inquiring at the front desk about laundry services, guests are promptly directed to a nearby public laundromat a few doors down from the hotel. However, this presents 2 issues: Firstly, not all guests have the time, especially during business trips, to handle their laundry chores. Secondly, the laundromat is self-service and does not provide dry-cleaning facilities. When I inquired about arranging dry-cleaning, the front desk staff mentioned that they were unsure of whom to contact!

This hotel is a great choice for those looking for a straightforward and no-frills experience. The train station is just a stone's throw. Hotel looks relatively new, and that freshness is unmistakable. The cleanliness is impeccable, and the staff is exceptionally friendly. As to dining, the only minor downside is the breakfast, which, while not terrible, lacks any variety for vegetarians. During my multi-night stay, there were multiple days when there was significant shortage of vegetarian options, including lacking any potato dishes on the breakfast buffet, which was quite unusual. This wasn't the case when we stayed here in 2022. But the hotel is also conveniently located within walking distance of a nearby "food bazaar" that offers a delightful variety of hot food options available well past midnight. On the amenities side, it would be wise to reinstate the laundry and dry-cleaning services. These services were available during our stay in 2022 but inexplicably discontinued in 2023! When inquiring at the front desk about laundry services, guests are promptly directed to a nearby public laundromat a few doors down from the hotel. However, this presents 2 issues: Firstly, not all guests have the time, especially during business trips, to handle their laundry chores. Secondly, the laundromat is self-service and does not provide dry-cleaning facilities. When I inquired about arranging dry-cleaning, the front desk staff mentioned that they were unsure of whom to contact!

Facility was nice and clean. Breakfast buffet was excellent! Wish the gym was a little bigger.

Facility was nice and clean. Breakfast buffet was excellent! Wish the gym was a little bigger.

Uncomfortable bed, not available good shampoo. Low quality breakfast, too much and low quality for 20euros

Uncomfortable bed, not available good shampoo. Low quality breakfast, too much and low quality for 20euros

Found outsleves in a difficult situation after a motorcycle breakdown and poor recovery service. The help we received from the girls on reception was absolutely fantastic. Without their assistance a stressful time would have been a whole lot worse. Special mention for Sofia and Siva who went above and beyond to help us. The hotel is clean comfortable, relaxed and modern. Our room was spacious, modern, good air con and comfortable. Underground car park is a worthwhile benefit when close to the city which is a few minutes walk away. 5 out of 5 without any doubt.

Found outsleves in a difficult situation after a motorcycle breakdown and poor recovery service. The help we received from the girls on reception was absolutely fantastic. Without their assistance a stressful time would have been a whole lot worse. Special mention for Sofia and Siva who went above and beyond to help us. The hotel is clean comfortable, relaxed and modern. Our room was spacious, modern, good air con and comfortable. Underground car park is a worthwhile benefit when close to the city which is a few minutes walk away. 5 out of 5 without any doubt.

Traveled with my sons and the staff were very friendly

Traveled with my sons and the staff were very friendly

What can I say about this hotel, I think I am now part of the furniture... But in this stay, our beautiful receptionist was doing her thing, then realized it was me, and was oh it's you and stopped.... It is lucky that this young receptionist has the most beautiful beaming smile, and just glows, you can't be anything but just the thought of Awww. Haha, but next time I want the full breakdown

What can I say about this hotel.. amazing staff, good food and a great bar. A must visit, if in Dortmund.

What can I say about this hotel.. amazing staff, good food and a great bar. A must visit, if in Dortmund.

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Very good value for money. Stayed there for 2 nights, everything was clean. They let me choose whether to have daily cleaning or not, and soaps were in a big bottle- very eco friendly. Breakfast had vegan options. Overall I was very satisfied

Nice hotel bar

Nice hotel bar

Very good value for money. Stayed there for 2 nights, everything was clean. They let me choose whether to have daily cleaning or not, and soaps were in a big bottle- very eco friendly. Breakfast had vegan options. Overall I was very satisfied

Very clean room and friendly staff. Great location as well.

Very clean room and friendly staff. Great location as well.