Nice boutique hotel. No access for people with disabilities. We were on the 3rd floor. Quiet and friendly staff. Close to the historic center an 3 blocks from Calderon park

Nice boutique hotel. No access for people with disabilities. We were on the 3rd floor. Quiet and friendly staff. Close to the historic center an 3 blocks from Calderon park

Snarly desk help; small room w/o amenities

Great place, location & an amazing staff.

Snarly desk help; small room w/o amenities

Great place, location & an amazing staff.

Helpful staff quiet room

Helpful staff quiet room

It is a well kept historical property. The hotel is about 130 yrs old, but it is cozy, well kept, clean and the staff is super friendly and helpful. It has basic amenities such as wfi and breakfast. That being said, during weekend nights, street noises filter through the windows and it becomes almost impossible to fall asleep in the early morning hrs (12 am -2:00 am). Noise is not a problem M-R nights.

It is a well kept historical property. The hotel is about 130 yrs old, but it is cozy, well kept, clean and the staff is super friendly and helpful. It has basic amenities such as wfi and breakfast. That being said, during weekend nights, street noises filter through the windows and it becomes almost impossible to fall asleep in the early morning hrs (12 am -2:00 am). Noise is not a problem M-R nights.

I lovely stay in a beautifully maintained 130 year old building! Not iron and solid wood, i door courtyard and amazing breakfasts every day. The staff treated us like family. When my husband suffered from altitude sickness they asked after him and offered a number of local remedies (they worked, too!) We are taking their contact information so next time they come we can skip Expedia and book directly. They were great! Only advice would be this: spring for a room with two beds. Unless you are traveling solo... the single room was very small, and we ended up upgrading. Well worth it!

I lovely stay in a beautifully maintained 130 year old building! Not iron and solid wood, i door courtyard and amazing breakfasts every day. The staff treated us like family. When my husband suffered from altitude sickness they asked after him and offered a number of local remedies (they worked, too!) We are taking their contact information so next time they come we can skip Expedia and book directly. They were great! Only advice would be this: spring for a room with two beds. Unless you are traveling solo... the single room was very small, and we ended up upgrading. Well worth it!

Wonderful staff and charming hotel. Each morning we were creating with warmth and a delicious breakfast. They were very helpful with answering our questions about surrounding points of interest. They offered a reasonable laundry service with one day turnaround. They supported us with calling taxis when we asked for one. We stayed in a room on the third floor and it was very quiet. This hotel is located very close to the Calderon Park in the central historic district. I would definitely plan to stay here again if I can come back to Cuenca.

Wonderful staff and charming hotel. Each morning we were creating with warmth and a delicious breakfast. They were very helpful with answering our questions about surrounding points of interest. They offered a reasonable laundry service with one day turnaround. They supported us with calling taxis when we asked for one. We stayed in a room on the third floor and it was very quiet. This hotel is located very close to the Calderon Park in the central historic district. I would definitely plan to stay here again if I can come back to Cuenca.

Is not what I spect

Is not what I spect

Excellent staff beautiful hotel

Excellent staff beautiful hotel

The hotel is nicely remodeled from a former large house. The staff is super friendly and accommodating. The hotel was quiet and very clean, and a short walk to the central plaza. The breakfasts were good but pretty minimal, with little or no choice and very small portions.

The hotel is nicely remodeled from a former large house. The staff is super friendly and accommodating. The hotel was quiet and very clean, and a short walk to the central plaza. The breakfasts were good but pretty minimal, with little or no choice and very small portions.

Beautiful boutique hotel conveniently located in the center of town. The Owners Mr. Camacho and Mrs. Valenzuela were super accommodating and made us feel like at home. Additionally Valeria and the rest of the staff were very nice and attentive. We highly recommend this hotel for someone who wants to have a very unique and classic Cuenca experience.

The owners are very kind and accommodating. The hotel is gorgeous and well maintained. The breakfast is delicious and a wonderful way to start the day.

The hotel is very nice. The service was superb. The beds were not very comfortable

The hotel is very nice. The service was superb. The beds were not very comfortable

Great location. Many sites within easy walking distance. The staff were so friendly, helpful and accommodating. The hotel is a Spanish colonial building, and they have managed to keep the boutique hotel feel. We would come back in the afternoon and I enjoyed sitting in the 2nd floor sitting area. Breakfast was fresh squeezed juice, fruit, toast and eggs and the best Ecuadorian coffee. Our room had a window over the street, but we did not find it noisy. Room 202 is small. There was not much room between the end of the bed and the desk along the wall. The bathroom is also quite small, with no convenient place to put toiletry bags. The beds were also a little hard for me, so I put the extra blankets under the sheet.

The host was amazing! A great historical hotel close enough to walk downtown

Overall experience very good. The only thing not so good was the mattress quality. Hard surface and a bit unpleasant because it is a bit old.

Overall experience very good. The only thing not so good was the mattress quality. Hard surface and a bit unpleasant because it is a bit old.

Everything ea good, and they try to make feel comfortable at any moment, i recommend 100%

Everything ea good, and they try to make feel comfortable at any moment, i recommend 100%

Always a great experience at Casa San Rafael. I've stayed there 3 times and I am never disappointed.

Always a great experience at Casa San Rafael. I've stayed there 3 times and I am never disappointed.