The property is not bad easy access breakfast was like they had leftovers from the previous day

The property is not bad easy access breakfast was like they had leftovers from the previous day

We booked a room to accommodate 4 people- The most expensive one - we were given the cheapest sofa bed , no blankets, no hot water for the 2 nights we stayed there, and the excuse was the hotel was full - Clerks were not pleasant or helpful, he kept saying that’s what we booked and there’s no refund- Very unprofessional- when I didn’t even ask for a refund- I wouldn’t stay here , ever . Not even for free

We booked a room to accommodate 4 people- The most expensive one - we were given the cheapest sofa bed , no blankets, no hot water for the 2 nights we stayed there, and the excuse was the hotel was full - Clerks were not pleasant or helpful, he kept saying that’s what we booked and there’s no refund- Very unprofessional- when I didn’t even ask for a refund- I wouldn’t stay here , ever . Not even for free

Bath room is not clean, power outage, safety lockers don’t work. Single key, towels are are very old, no elevator.

Bath room is not clean, power outage, safety lockers don’t work. Single key, towels are are very old, no elevator.

Big rooms

Big rooms

Great

Great

It was a decent property for a short stay. Rooms average. Shower was useless with poor water stream. It served its purpose. Food onsite expensive. Went to a local pizzeria for a good and affordable meal.

It was a decent property for a short stay. Rooms average. Shower was useless with poor water stream. It served its purpose. Food onsite expensive. Went to a local pizzeria for a good and affordable meal.

The price is good. Great for the price you pay. Service was good . There is a restaurant on site, food is pretty good for a 3 star hotel. Breakfast is limited but still good, pool good and clean, gym is small but next door has a big gym for like $10 a day usd. 2 food places , mini store and emergency/ clinic on the same block. Hotel staff is good for customer service , rooms are clean for the star rating, air turns off with key, one key only given. They have a transport that brings you to their sister hotel every day for $$ to get the all inclusive experience between before I think 5pm or something . Didn’t use the hotel For that. It was a short stay because was at the capcana area for a few days. This is 20 mins away from airport and 12 mins from downtown punta cana . I always stay here for at least 2 nights when in punta cana for the easy ride to and from the airport instead the long process moving in and out of the major resorts . Will be back

The price is good. Great for the price you pay. Service was good . There is a restaurant on site, food is pretty good for a 3 star hotel. Breakfast is limited but still good, pool good and clean, gym is small but next door has a big gym for like $10 a day usd. 2 food places , mini store and emergency/ clinic on the same block. Hotel staff is good for customer service , rooms are clean for the star rating, air turns off with key, one key only given. They have a transport that brings you to their sister hotel every day for $$ to get the all inclusive experience between before I think 5pm or something . Didn’t use the hotel For that. It was a short stay because was at the capcana area for a few days. This is 20 mins away from airport and 12 mins from downtown punta cana . I always stay here for at least 2 nights when in punta cana for the easy ride to and from the airport instead the long process moving in and out of the major resorts . Will be back

Front desk upgrade my stay. I really enjoy and love the room!

Front desk upgrade my stay. I really enjoy and love the room!

Great location 5 minutes from Downtown Punta Cana, about 16 minutes from Punta Cana Airport the staff is wonderful very friendly and helpful willing to assist you in anything they can. Overall great experience

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Great location 5 minutes from Downtown Punta Cana, about 16 minutes from Punta Cana Airport the staff is wonderful very friendly and helpful willing to assist you in anything they can. Overall great experience

Fast and personal service. Whatever i needed they provided very relaxing facility great food and drinks awesome location

Fast and personal service. Whatever i needed they provided very relaxing facility great food and drinks awesome location

We were able to book a room same day. The rooms were clean and service was great! The pool and bar were also very nice.

We were able to book a room same day. The rooms were clean and service was great! The pool and bar were also very nice.

We stayed at this property after our flight was cancelled. Property is beautiful, rooms were nice. Staff was exceptional. Great price!

We stayed at this property after our flight was cancelled. Property is beautiful, rooms were nice. Staff was exceptional. Great price!

Excellent staff

Excellent staff

It was ok

Worst experience ever!!!!! No elevator, No air conditioner, I couldn’t sleep at all. At 2:10 am I had to go down to the lobby because it was extremely hot, the room had no electricity at the time of check in. We booked 7 rooms and we all had the same issue, I would never recommend this place to anyone. People were screaming in the hallways demanding something to be done to fix these issues. We paid for 7 king bedrooms, we got double beds instead. Very noisy, right next to the highway which also made it a lot harder to sleep. I want my money back!!!

It was ok

Worst experience ever!!!!! No elevator, No air conditioner, I couldn’t sleep at all. At 2:10 am I had to go down to the lobby because it was extremely hot, the room had no electricity at the time of check in. We booked 7 rooms and we all had the same issue, I would never recommend this place to anyone. People were screaming in the hallways demanding something to be done to fix these issues. We paid for 7 king bedrooms, we got double beds instead. Very noisy, right next to the highway which also made it a lot harder to sleep. I want my money back!!!