Sis not like stairs, no rails in pool, difficult to get in and out ofd pool

I love this hotel what it is trying to do and what it pulls off

Beautiful place to stay. Staff are amazing. Food is delicious. Great facilities.

Beautiful place to stay. Staff are amazing. Food is delicious. Great facilities.

Beautiful resort on the beach! The restaurant has excellent food and drinks. You can relax by the pool while watching surfers surf huge waves and take in the views of the incredible black sands beach. We had an awesome 3 night stay.

Beautiful resort on the beach! The restaurant has excellent food and drinks. You can relax by the pool while watching surfers surf huge waves and take in the views of the incredible black sands beach. We had an awesome 3 night stay.

Second time stay and we were able to get complimentary upgrade. Thanks team. This time of the year (dry season) it's onshore wind most of the time at Keramas, so you have to surf early. This means quite a crowded and competitive lineup in the mornings. This is not a beginners wave and not really one where you can sit on the shoulder. It can get 6-8ft and very hollow (dangerous for beginners). Also, at very low tide the wave does not break (dry reef), so it is not recommended to stay here if the tide is low in the mornings during this season (in the wet season it's not as important because the wind is offshore all day). A few disappointments: - BOTH treadmills in the gym are broken. We are marathon runners and couldn't do the training we needed to :( - They stooge you with the ++ added to the bill (service charge plus tax). This adds to the bill CONSIDERABLY, so be aware. - There is a problem with the locks on the external doors (opening out onto the swimming pool on the beachview room). If you pull the door closed firmly, the latch falls, locking you outside. This is potentially very dangerous. - When we checked in, they put us in a family room (as per our booking) for the first night, and that room had a broken aircon. Also they did not give us the 300,000 Rp room credit until we asked for it, and had to "ask the manager tomorrow" for the complimentary upgrade. We did enjoy our stay but these things could do with some attention.

Second time stay and we were able to get complimentary upgrade. Thanks team. This time of the year (dry season) it's onshore wind most of the time at Keramas, so you have to surf early. This means quite a crowded and competitive lineup in the mornings. This is not a beginners wave and not really one where you can sit on the shoulder. It can get 6-8ft and very hollow (dangerous for beginners). Also, at very low tide the wave does not break (dry reef), so it is not recommended to stay here if the tide is low in the mornings during this season (in the wet season it's not as important because the wind is offshore all day). A few disappointments: - BOTH treadmills in the gym are broken. We are marathon runners and couldn't do the training we needed to :( - They stooge you with the ++ added to the bill (service charge plus tax). This adds to the bill CONSIDERABLY, so be aware. - There is a problem with the locks on the external doors (opening out onto the swimming pool on the beachview room). If you pull the door closed firmly, the latch falls, locking you outside. This is potentially very dangerous. - When we checked in, they put us in a family room (as per our booking) for the first night, and that room had a broken aircon. Also they did not give us the 300,000 Rp room credit until we asked for it, and had to "ask the manager tomorrow" for the complimentary upgrade. We did enjoy our stay but these things could do with some attention.

cannot speak highly enough of everything about this resort, staff were all extremely efficient, polite and happy. Very family, exercise and heath friendly, excellent layout, great gym, lap pool, kids club. Food was great, position next to a great surfing beach, safe and quiet. Was better than a more expensive resort we moved onto.

cannot speak highly enough of everything about this resort, staff were all extremely efficient, polite and happy. Very family, exercise and heath friendly, excellent layout, great gym, lap pool, kids club. Food was great, position next to a great surfing beach, safe and quiet. Was better than a more expensive resort we moved onto.

Love the friendly and professional staff, always full of smiles! The food options are simply awesome and so wholesome. Love the smoothies and juices that are so good for the body. The hair creme spa was wonderful too! Would definitely want to return again!

Love the friendly and professional staff, always full of smiles! The food options are simply awesome and so wholesome. Love the smoothies and juices that are so good for the body. The hair creme spa was wonderful too! Would definitely want to return again!

Beautiful property, excellent beach, wonderful people. Gorgeous waves, yummy food for everyone.

Beautiful property, excellent beach, wonderful people. Gorgeous waves, yummy food for everyone.

Fantastic resort if you are a surfer. Keramas surf break is straight in front. Relaxed vibe, full of surfers and their families between 20 and 60+ age. For the non surfer there is an excellent gym, lovely massage service and daily yoga. Kids club and babysitter service. Good prices for food and drinks just remember there is ++ added to every price, meaning everything actually costs 20% more (but it's still reasonable prices). Very friendly staff and we really can't say a bad thing about this place. We loved it and will be back for sure! NOTE: Keramas is not a beginners wave. This is not the place to go and learn to surf, it is a world class wave and there is a lot of water moving around.

Fantastic resort if you are a surfer. Keramas surf break is straight in front. Relaxed vibe, full of surfers and their families between 20 and 60+ age. For the non surfer there is an excellent gym, lovely massage service and daily yoga. Kids club and babysitter service. Good prices for food and drinks just remember there is ++ added to every price, meaning everything actually costs 20% more (but it's still reasonable prices). Very friendly staff and we really can't say a bad thing about this place. We loved it and will be back for sure! NOTE: Keramas is not a beginners wave. This is not the place to go and learn to surf, it is a world class wave and there is a lot of water moving around.

Health Hub with exclusive plant based menu is excellent. The food was well made with exquisite presentation. The staff is very amicable and attentive to any request with prompt service. Enjoyed the villa very much.

Health Hub with exclusive plant based menu is excellent. The food was well made with exquisite presentation. The staff is very amicable and attentive to any request with prompt service. Enjoyed the villa very much.

I've travelled to Bali many times and have accepted the somewhat slow service as many know BUT this place the staff are amazing had problems with wi-fi fixed straight away had another small issue Maintenace came straight away checking out and in took minutes this is a very well-oiled organization the other great thing here is the dining breakfast lunch dinner all very well priced and excellent food as there is no other real options outside of resort this is your only option but a good option, if you like surfing this is a must visit

I've travelled to Bali many times and have accepted the somewhat slow service as many know BUT this place the staff are amazing had problems with wi-fi fixed straight away had another small issue Maintenace came straight away checking out and in took minutes this is a very well-oiled organization the other great thing here is the dining breakfast lunch dinner all very well priced and excellent food as there is no other real options outside of resort this is your only option but a good option, if you like surfing this is a must visit

Quiet relaxing holiday with friendly staff great spa and food.

Quiet relaxing holiday with friendly staff great spa and food.

Beautiful property relaxing place The bed & pillows not so good

We stayed here a few times before covid everything was good. this time we came back stayed almost 1 month, Everything seems falling apart, rooms, restaurant, bathroom,kids play ground, towels, umbrella the are nasty. Beach club restaurant: food not that great, service is horrible, they messed up with our order almost everyday, ( even tho they know we are staying for long time, they should have remembered our order) In the positive side, the spa team are the best especially ketut. I hope the management fixing all these issues in the near future.

Good service, and amazing personell. Had to leave in a hurry bc covid but got upgraded to a seaview last minute for free, just a shame we could not use it! Could be better veggie food! - All inn all, great plass.

Good service, and amazing personell. Had to leave in a hurry bc covid but got upgraded to a seaview last minute for free, just a shame we could not use it! Could be better veggie food! - All inn all, great plass.

Cannot believe they allow glass bottles in the pool Please change that as it is very dangerous

Cannot believe they allow glass bottles in the pool Please change that as it is very dangerous

Great landing spot in Bali - right in front of amazing Keramas surf break, incredible gym and spa, but avoids the corporate resort vibe. Appreciate everything they are doing to support local economy and respect the environment!

Great landing spot in Bali - right in front of amazing Keramas surf break, incredible gym and spa, but avoids the corporate resort vibe. Appreciate everything they are doing to support local economy and respect the environment!

Great hotel, really enjoyed our stay

Great hotel, really enjoyed our stay