The property is very well maintained, very clean. The staff is very friendly and helpful. The kiosk is the little restaurant in the facility has very good food at very reasonable prices. The only thing that I'd like to let everyone know is that it does get very cold at night and the provided blankets will not keep you warm. I ordered more wood from the receptionist and I slept in front of the chimney to keep the fire going all night. Other than that it is very beautiful place to stay.

The property is very well maintained, very clean. The staff is very friendly and helpful. The kiosk is the little restaurant in the facility has very good food at very reasonable prices. The only thing that I'd like to let everyone know is that it does get very cold at night and the provided blankets will not keep you warm. I ordered more wood from the receptionist and I slept in front of the chimney to keep the fire going all night. Other than that it is very beautiful place to stay.

The cabin was nice, however it could use some updating. Towels, bed covers, pots , pans are all old. No coffee maker or microwave.

The cabin was nice, however it could use some updating. Towels, bed covers, pots , pans are all old. No coffee maker or microwave.

Loved it, especially with the chimney. Very close to the town Mazamitla.

Loved it, especially with the chimney. Very close to the town Mazamitla.

Very quiet and tranquil place to rest and relax. Mazamitla is 5 minutes away 15 min walk away

Very quiet and tranquil place to rest and relax. Mazamitla is 5 minutes away 15 min walk away

Although the place is really nice, they need to work on have a better wifi service, it was so weak and the interphone never worked, I think they should add a couple of kitchen appliances like coffee maker, but the service and place are great.

Although the place is really nice, they need to work on have a better wifi service, it was so weak and the interphone never worked, I think they should add a couple of kitchen appliances like coffee maker, but the service and place are great.

Beautiful location service general excellent

Beautiful location service general excellent

Overall satisfy👍

Overall satisfy👍

I love Monteverde's setting, surrounded by pine trees and a beautiful forest. The cabin was very comfortable and clean.

I love Monteverde's setting, surrounded by pine trees and a beautiful forest. The cabin was very comfortable and clean.

Views

Views

I liked the property very much in general.The bedding needs updating and bathroom towels.

I liked the property very much in general.The bedding needs updating and bathroom towels.

Ok

Ok

S/C

S/C

Always, the weather. All the green areas mente verde have are unique

This is a beautiful location and the cabins are cute but maybe a bit overpriced for the level of comfort and amenities.

This is a beautiful location and the cabins are cute but maybe a bit overpriced for the level of comfort and amenities.

This is a simply beautiful hotel tucked into a forested hillside. Loved our mid-size cabin, which had a fireplace, kitchen and comfortable beds. The room rate included a daily delivery of firewood, and we loved making a fire everyday (we even roasted marshmallows!). One thing to note is the distance to downtown Mazamitla, it's a 15-20 minute walk on hilly streets, and taxis aren't always easy to get, so if you're not into hilly walking you may want to stay at this hotel only if you have a car (also, we arrived without a car and the bellhop didn't offer to help us with our luggage down the hilly hotel property road and multiple steps — the property probably isn't ideal for people concerned about accessibility). But overall, we truly enjoyed our stay at this atmospheric and wonderful property!

This is a simply beautiful hotel tucked into a forested hillside. Loved our mid-size cabin, which had a fireplace, kitchen and comfortable beds. The room rate included a daily delivery of firewood, and we loved making a fire everyday (we even roasted marshmallows!). One thing to note is the distance to downtown Mazamitla, it's a 15-20 minute walk on hilly streets, and taxis aren't always easy to get, so if you're not into hilly walking you may want to stay at this hotel only if you have a car (also, we arrived without a car and the bellhop didn't offer to help us with our luggage down the hilly hotel property road and multiple steps — the property probably isn't ideal for people concerned about accessibility). But overall, we truly enjoyed our stay at this atmospheric and wonderful property!

It is a wonderful place, inside and out and the ambiance is as wonderful as expected. Our only discomfort was the coldness in the room, and to top it off, the firewood was moist and wouldn't stay on. This can be solved by requesting extra blankets, which they have available and will gladly loan and requesting help with keeping the fire going. I'd likely stay again, but I'd just prepare better and bundle up.

It is a wonderful place, inside and out and the ambiance is as wonderful as expected. Our only discomfort was the coldness in the room, and to top it off, the firewood was moist and wouldn't stay on. This can be solved by requesting extra blankets, which they have available and will gladly loan and requesting help with keeping the fire going. I'd likely stay again, but I'd just prepare better and bundle up.

The Ester heater did not work properly. That water was freezing cold