The shower was barely a trickle. And the bathroom was hot! Other than that, it was a pretty good boutique hotel.

The shower was barely a trickle. And the bathroom was hot! Other than that, it was a pretty good boutique hotel.

On the very first day of our stay ( we were there for 7 nights for over US$200/- per night) the receptionist asked us to pay to launder the face towel ‘cause it was dirty! It got dirty since we had to use some towels on the bathroom floor because initially the shower was not working and we had someone come to fix it. Soon after, the water pressure was whacky and the water got all over the bathroom floor and we had to use the towel to soak up all the spilled water. The next day, the same receptionist accused us for leaving the sink water running. I clearly told her that there was no way we were going to be wasteful, and infact it was their faulty water pressure that may have caused it. After that interaction, for the next 5 days, while we were there, she refused to make eye contact with us and made us feel very unwelcomed.

On the very first day of our stay ( we were there for 7 nights for over US$200/- per night) the receptionist asked us to pay to launder the face towel ‘cause it was dirty! It got dirty since we had to use some towels on the bathroom floor because initially the shower was not working and we had someone come to fix it. Soon after, the water pressure was whacky and the water got all over the bathroom floor and we had to use the towel to soak up all the spilled water. The next day, the same receptionist accused us for leaving the sink water running. I clearly told her that there was no way we were going to be wasteful, and infact it was their faulty water pressure that may have caused it. After that interaction, for the next 5 days, while we were there, she refused to make eye contact with us and made us feel very unwelcomed.

Everything was really good except for the air condition it wasent opetating on its best y needed to request for a fan to be able an sleep.

Everything was really good except for the air condition it wasent opetating on its best y needed to request for a fan to be able an sleep.

They had an amazing roof top terrace with a great nighttime city view and we were the only ones up there. Great place to have some Mezcal and relax. This location was great for an urban stay in the city with easy access to anything you could possibly want or need. Check in desk reception was very friendly and accommodating.

They had an amazing roof top terrace with a great nighttime city view and we were the only ones up there. Great place to have some Mezcal and relax. This location was great for an urban stay in the city with easy access to anything you could possibly want or need. Check in desk reception was very friendly and accommodating.

Very central and easy to walk to all the places I wanted to visit. Gaby, was very helpful with making tour reservations

Very central and easy to walk to all the places I wanted to visit. Gaby, was very helpful with making tour reservations

Excellent hotel

Excellent hotel

I don’t think that I like anything about his place not even hot water to take a shower. If I can I will give zero starts.

I don’t think that I like anything about his place not even hot water to take a shower. If I can I will give zero starts.

Conveniently located near city center. However due to current remodeling happening in the city, there is a big food area outside the hotel that has smoke all day long. The food is great, the email all the time not so much. But this is out of the hotel’s control. Regarding the hotel, the rooms are a bit dark, the pictures show more light.

Conveniently located near city center. However due to current remodeling happening in the city, there is a big food area outside the hotel that has smoke all day long. The food is great, the email all the time not so much. But this is out of the hotel’s control. Regarding the hotel, the rooms are a bit dark, the pictures show more light.

This place was super close to the main plaza. The rooms were nice and the service was spectacular. Right behind the Mercados and lots of food options. Would definitely come back again

This place was super close to the main plaza. The rooms were nice and the service was spectacular. Right behind the Mercados and lots of food options. Would definitely come back again

The location was especially good: 2 markets Within one block and the zocalo was 2 blocks away. There was also a rooftop terrace great for a glass of wine while watching the sunset. One night there were fireworks. In the hotel restaurant the meals were excellent and inexpensive.

The location was especially good: 2 markets Within one block and the zocalo was 2 blocks away. There was also a rooftop terrace great for a glass of wine while watching the sunset. One night there were fireworks. In the hotel restaurant the meals were excellent and inexpensive.

Hotel is fine, but I have a bad experience when I tried to park my car at parking lot, because they didn´t want to give me a receipt, so I decided to move my car to another parking lot with no relation with the hotel.

Hotel is fine, but I have a bad experience when I tried to park my car at parking lot, because they didn´t want to give me a receipt, so I decided to move my car to another parking lot with no relation with the hotel.

Location and cleanliness. All staff very customer oriented and breakfast delicious

Location and cleanliness. All staff very customer oriented and breakfast delicious

FD staff was very helpful and attentive. Upon arrival I had lost my phone and wallet and staff literally dropped everything to help me find my iPhone/wallet which we eventually found (recovered) from Taxi from airport to hotel. I will definitely come back!

FD staff was very helpful and attentive. Upon arrival I had lost my phone and wallet and staff literally dropped everything to help me find my iPhone/wallet which we eventually found (recovered) from Taxi from airport to hotel. I will definitely come back!

the property is really close to the main point like el zocalo, mercado 20 de noviembre, benito juarez. I liked it because I was able to walk just few blocks and get to these places. Food has a good tasting, staff is also nice and friendly. The hotel is nice to stay few nights, only issue that I had was with the bathroom.. water temperature changed constantly while taking a shower

the property is really close to the main point like el zocalo, mercado 20 de noviembre, benito juarez. I liked it because I was able to walk just few blocks and get to these places. Food has a good tasting, staff is also nice and friendly. The hotel is nice to stay few nights, only issue that I had was with the bathroom.. water temperature changed constantly while taking a shower

Historical, everyone was very nice

Historical, everyone was very nice

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