On the first day I stayed the customer service person a lady not the guy was great with customer service the cleaning stuff was also great with customer service when trying to rebook for an additional day through the apps it was full getting the room through the hotel was almost triple the price and the counter person again which was a guy didn't really care but basically it was way too much for the type of hotel or motel it was

The person that checked us in did not read my reservation and put us in a smoking room and We are non smoker. He did not mentioned that the room he was putting us in is a smoking room. We checked in drop off our bags after completing a 3 hours trip. We didn’t notice the scent in the room until we came back to the room after 1:30 AM.We were there for a wedding in the area and thought that this would be a convenient place to stay. Anyway, The next Day there was someone else at the reservation desk. After explaining myself and the situation and telling her that we need the room to have 2 beds. They eventually changed the room to a non Smoking room to a king size bed. I was once again disappointed in my how my complaint was handled. I was told that the manager will be on site the next day. He never was never there. The guy that checked us in did not apologize but rather tried to make it seems that it was our fault. I will never go back here again. The rooms had no closet or space to store personal belongings if you’re staying more than 2 days. The soap liquid was not working both rooms.

!!

Kind

Room was ok. Not a hotel where you feel welcome, or enjoy lounging about. If you want an oasis for family to enjoy, this isn't it. Beds were clean and did not smell, but they were very used.

Very dirty, food area is very unhealthy, no one is looking after, not recommended to stay

Very dirty, food area is very unhealthy, no one is looking after, not recommended to stay

N/A

N/A

Everything was ok

Everything was ok

I booked a king bed for 2 days for $343.00. After my 1st day, I went out. When I came back, all personnel belongings that I left were gone. I had no soap, sponges, deodorant or my cologne. Later around 9pm, they assigned my room to another couple who came in and opened my door. The couple were surprised and I was deeply disappointed. The whole building stinked( hallways, the room and elevator). If you are thinking about a cup of tea, forget it let alone breakfast.

I was not happy with the accommodations. We did not stay.

I was not happy with the accommodations. We did not stay.

I booked a king bed for 2 days for $343.00. After my 1st day, I went out. When I came back, all personnel belongings that I left were gone. I had no soap, sponges, deodorant or my cologne. Later around 9pm, they assigned my room to another couple who came in and opened my door. The couple were surprised and I was deeply disappointed. The whole building stinked( hallways, the room and elevator). If you are thinking about a cup of tea, forget it let alone breakfast.

It is just for crazy people

It is just for crazy people

It’s clean and the area it’s good, but the others days they don’t came to clean and They do not provide tissues or garbage bags.

It’s clean and the area it’s good, but the others days they don’t came to clean and They do not provide tissues or garbage bags.

The price was reasonable and the hotel was clean.

Far away from public transportation almost a 20 minute walk to the closest train station

Far away from public transportation almost a 20 minute walk to the closest train station

T

Nice, Quiet and Clean

Nice, Quiet and Clean

Im giving this 1 star because of the bedbugs. The room was clean but the bedbugs were a huge issue for me. I didn’t just see 1, I witnessed 5 of them. Never again will I stay there or recommend it to anyone. Which is unfortunate because the rooms are pretty, staff is polite, check-in & check-out is simple, and the area is convenient to airports and food. Although bedbugs is just a huge NO especially because I had my 8 year old child with me. Big NO NO!

Im giving this 1 star because of the bedbugs. The room was clean but the bedbugs were a huge issue for me. I didn’t just see 1, I witnessed 5 of them. Never again will I stay there or recommend it to anyone. Which is unfortunate because the rooms are pretty, staff is polite, check-in & check-out is simple, and the area is convenient to airports and food. Although bedbugs is just a huge NO especially because I had my 8 year old child with me. Big NO NO!

The price was reasonable

The price was reasonable

It was in a scary area

It was in a scary area

Not good