Staff was excellent!

Staff was excellent!

Great place to stay short or.long term. Clean, comfortable, with great amenities.

Great place to stay short or.long term. Clean, comfortable, with great amenities.

What I liked is that my room was clean. I did not like at all was that I had problems with the toilet the day I arrived. I was not too please about that as I was extremely tired and just wanted to rest. It was difficult to fix so I was asked to stay in another room while it gets fixed.The second room I was asked to go to, was not to my liking. I was told I have a choice to wait for the repair, stay there or move out and search for another accommodation in the area. I am 73 year old, I did not like to be treated that way. That toilet should have been working properly before I arrived. It got fixed eventually and went back to my room. What a waste of my time and lots of grieves. Also this place is located next to a very busy street the 30th ave so there's lots traffic noises. It is very far from town. I certainly do not recommend this place.

What I liked is that my room was clean. I did not like at all was that I had problems with the toilet the day I arrived. I was not too please about that as I was extremely tired and just wanted to rest. It was difficult to fix so I was asked to stay in another room while it gets fixed.The second room I was asked to go to, was not to my liking. I was told I have a choice to wait for the repair, stay there or move out and search for another accommodation in the area. I am 73 year old, I did not like to be treated that way. That toilet should have been working properly before I arrived. It got fixed eventually and went back to my room. What a waste of my time and lots of grieves. Also this place is located next to a very busy street the 30th ave so there's lots traffic noises. It is very far from town. I certainly do not recommend this place.

The staff was great and accommodating. Good communication.

The staff was great and accommodating. Good communication.

We wanted a hotel with a Mexican vibe and this place delivered that. We enjoyed the pool, the outside area and the roof top were amazing. The area has lots of local stores and little food shacks, we felt very safe walking around. Our room was lacking comfort. The beds and the pillows were hard, the mattress top case kept sliding over. The hotel is located on a very busy intersection and it was very noisy, noise never stopped. I am a very light sleeper and I couldn't sleep at all. The shower was painful, the water in a sink was barely coming out, the issue was addressed with the owner and it was fixed, but for the worse. The kitchen faucet was leaking and the water was dripping nonstop. This place requires some maintenance. Breakfast had cereal, fruit, juices, coffee, tea, yogurt, scrambled eggs, pancakes, tortillas. The items were rotating every two days. Next time we would pick a hotel away from the busy street. The owners were out of town, but we met their daughter, who was very delightful, helpful and super nice.

We wanted a hotel with a Mexican vibe and this place delivered that. We enjoyed the pool, the outside area and the roof top were amazing. The area has lots of local stores and little food shacks, we felt very safe walking around. Our room was lacking comfort. The beds and the pillows were hard, the mattress top case kept sliding over. The hotel is located on a very busy intersection and it was very noisy, noise never stopped. I am a very light sleeper and I couldn't sleep at all. The shower was painful, the water in a sink was barely coming out, the issue was addressed with the owner and it was fixed, but for the worse. The kitchen faucet was leaking and the water was dripping nonstop. This place requires some maintenance. Breakfast had cereal, fruit, juices, coffee, tea, yogurt, scrambled eggs, pancakes, tortillas. The items were rotating every two days. Next time we would pick a hotel away from the busy street. The owners were out of town, but we met their daughter, who was very delightful, helpful and super nice.

Good location and great service

Good location and great service

Poor water pressure; but otherwise nice room. Location is slightly off the centre and a bit of wall away but hptel provided free bicycles. Owners Laura and Tony are very helpful

Poor water pressure; but otherwise nice room. Location is slightly off the centre and a bit of wall away but hptel provided free bicycles. Owners Laura and Tony are very helpful

We really enjoyed our stay at Suites Fenicia.Our hosts, Laury & Tony were so welcoming and pleasant. I had dietary issues and Laury went out of her way to accommodate me for this and I really appreciated it. The room is kept very clean and beds are very comfortable. Drinking water available at all times is a great touch.Located away from the main centre but very accessible with buses and collectivos at our door at a very cheap rate. Grocery stores and restaurants are nearby. Our hosts recommended the restaurant El Fogon within walking distance and the food there is excellent and reasonably priced. All in all, great place to stay while visiting Playa del Carman & area.

We really enjoyed our stay at Suites Fenicia.Our hosts, Laury & Tony were so welcoming and pleasant. I had dietary issues and Laury went out of her way to accommodate me for this and I really appreciated it. The room is kept very clean and beds are very comfortable. Drinking water available at all times is a great touch.Located away from the main centre but very accessible with buses and collectivos at our door at a very cheap rate. Grocery stores and restaurants are nearby. Our hosts recommended the restaurant El Fogon within walking distance and the food there is excellent and reasonably priced. All in all, great place to stay while visiting Playa del Carman & area.

This was a good choice for someone passing through. It was very clean and the bed comfortable. I felt it was good value for money. It is a bit far from the center of town and from the beach for those staying any length of time. The owners/managers were very friendly and helpful.

This was a good choice for someone passing through. It was very clean and the bed comfortable. I felt it was good value for money. It is a bit far from the center of town and from the beach for those staying any length of time. The owners/managers were very friendly and helpful.

We booked in Jan. 2018. The place is being renovated and is now a construction site, with nearby buildings also under construction. Continues to operate booking Canadians who see high reviews, as I did. Negatives: 1. It's on a busy / noisy high traffic street, so it is not a relaxing place. 2. Bed was made up, but the sheets were not changed - a major turn off. 3. Frequent scraping sound until 3 am, and could not sleep until 3:30. If you are on the second level the rooms above on the third level might keep you up late into the night. 4. The breakfast is coco puffs and white bread, eggs and coffee.

We booked in Jan. 2018. The place is being renovated and is now a construction site, with nearby buildings also under construction. Continues to operate booking Canadians who see high reviews, as I did. Negatives: 1. It's on a busy / noisy high traffic street, so it is not a relaxing place. 2. Bed was made up, but the sheets were not changed - a major turn off. 3. Frequent scraping sound until 3 am, and could not sleep until 3:30. If you are on the second level the rooms above on the third level might keep you up late into the night. 4. The breakfast is coco puffs and white bread, eggs and coffee.

Nice place Nice people . Confortable little pool, convenient breakfast. Presently under rénovation.

Good area and safe

Nice place Nice people . Confortable little pool, convenient breakfast. Presently under rénovation.

Good area and safe

Arrived after 7PM and the room was not ready. Took them 3 hours to get it ready. The reason given was that I didn't confirm the room with a payment for high season. I didn't understand this part because the no-cancellation penalty and associated charges were already included in the hotels.com reservation, and I would have had to pay for the room anyways. The owners are extremely nice and helpful, the area convenient, near to 5th ave, beach, great cheap eats. Be ready for inefficiencies and you'd enjoy this location.

Arrived after 7PM and the room was not ready. Took them 3 hours to get it ready. The reason given was that I didn't confirm the room with a payment for high season. I didn't understand this part because the no-cancellation penalty and associated charges were already included in the hotels.com reservation, and I would have had to pay for the room anyways. The owners are extremely nice and helpful, the area convenient, near to 5th ave, beach, great cheap eats. Be ready for inefficiencies and you'd enjoy this location.

The service was amazing!!! Everyone was very friendly and accommodating. The room was very clean and staff kept up with this daily. Breakfast items, drinks and refrigerator were also stocked every day. Beach items and bikes available for our use everyday. Within walking distance of beach and great shopping. We really enjoyed our week there and would very much consider this lodging again.

The service was amazing!!! Everyone was very friendly and accommodating. The room was very clean and staff kept up with this daily. Breakfast items, drinks and refrigerator were also stocked every day. Beach items and bikes available for our use everyday. Within walking distance of beach and great shopping. We really enjoyed our week there and would very much consider this lodging again.

We were looking at 3-bed room and this was a perfect fit for us. Spacy, comfortable, well equipped (kitchen) even for longer stay.

We were looking at 3-bed room and this was a perfect fit for us. Spacy, comfortable, well equipped (kitchen) even for longer stay.

The room was so lovely and spacious with a little kitchenette. The hosts were the most lively people. The location is good, close to the beach and avenue 5. One of the nicest places we have stayed in mexico!

The room was so lovely and spacious with a little kitchenette. The hosts were the most lively people. The location is good, close to the beach and avenue 5. One of the nicest places we have stayed in mexico!